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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, call blocking, and sound quality as significant advantages. Many also appreciate the range and Bluetooth connectivity, along with the multiple handsets included. However, some users mention needing to charge the batteries frequently and express concerns about the volume level for certain users. A few customers also point out challenges with the instruction manual and occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 560 reviews
  • Rated 5 out of 5 stars

    Good phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to work fine, all of them. I wish the base had a speaker phone capability, but the hand piece does, so it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Panasonic phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman directed us to a great product. We hooked it up easily and began using it right away.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Nice new telephone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t purchased a new land phone for many years. These do have more advanced features than old phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were easy to set up and work great. We would recommend them and would purchase them again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor communication between units.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote units do not always stay in communication with the base unit. You can be talking and the call will drop because the unit lose its connection with the base unit. The voice quality of the remote units is also frequently very poor. I would not buy this system again and would return it if it was not beyond the time to be able to do so.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for brining your phone system problem to our attention. We sincerely apologize for the inconvenience it's causing. New Panasonic phones include an 1-year parts and labor warranty.
      For best performance
      Base unit location/avoiding noise
      The base unit and other compatible Panasonic
      units use radio waves to communicate with
      each other.
      R For maximum coverage and noise-free
      communications, place your base unit:
      – at a convenient, high, and central
      location with no obstructions between
      the handset and base unit in an indoor
      environment.
      – away from electronic appliances such as
      TVs, radios, personal computers,
      wireless devices, or other phones.
      – facing away from radio frequency
      transmitters, such as external antennas
      of mobile phone cell stations. (Avoid
      putting the base unit on a bay window or
      near a window.)
      R Coverage and voice quality depends on the
      local environmental conditions.
      If you need additional assistance contact our tech support team via chat https://shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est. Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Charging too Often

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has to be charged often. I'm returning because a new phone should not be charged every other day. Maybe defective product otherwise, I do like it. Would recommend purchase but be aware of possible defect.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life requires frequent charge. As such, leaving off cradle is not an option with this unit. Range is marginal, which impedes me from walking around the house other phones handled without incident.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sound quality is fantastic very satisfied with this purchase really solid phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great Phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated to understand at first, but once you get to know the basic functions it is a very useful system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phones with answering machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these phones for my parents who have difficulty seeing and locating the dials.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    Not all that good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to read screens. Instructions hard to follow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a large house!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great part is that a voice "announces" whose calling so you don't have to rush to the phone to see the ID.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install nice big numbers and letters does have nice features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Best ever n priced right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought previous phones and had to return for better units and Best Buy had the best n priced right

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Good phone / answering machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent phone with four handsets that works well and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this allows us to be anywhere in the house and we don't habe to run to answer the phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfect for our situation we don't have cell service at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries do not last as long as I would like. Range could be a little better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Distorted Sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were affordable and easy to set up. Replacing an older set from another brand which had lost some functionality. But I found that at any volume level the sound was very distorted like it was being overdriven. This seems to affect it on the normal earpiece and speaker phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Cordless phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding phone system. Always reliable and ready. All aspects work as advertised.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Panasonic