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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1820 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Streaming 4K Ultra HD Blu-Ray Player's picture quality, Dolby Vision performance, and upscaling capabilities. Users also appreciate the player's quiet operation and overall performance. Some customers find the button layout and user interface could be improved, and others feel the remote control and app selection are adequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,820 reviews
  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Works okay for me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really see how the picture is that much better than any other player but I don't have them side by side to compare to and I'm limited to what my TV can do. The machine is a little slow but I think all of the good ones are. It performs flawlessly for everything I've asked it to do and I kind of wanted one that had a display on it. I'm satisfied

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App selection

    Rated 5 out of 5 stars

    Panasonic super 4k Blu Ray player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony UBP-X700/M. I returned it and bought this Panasonic player. Oh boy, the amount of features and setting are great. This player doesn't have many streaming apps but I have a Roku and a apple 4k tv for that. My 4k Blu Ray movies have never looked this good. I have a tv that can show HDR 10, HDR 10 plus and Dolby vision. So can this player. It's a nice match with my tv. The adjustments on the settings you can make to HDR 10 movies is simply awesome.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with my LG UP970 after 8 years and wanted to get a new 4K player. It was between this and the Sony X800M2, so I purchased both to see if I could tell the difference in image quality. I turned on the HDR tone mapping on the Panasonic to standard and set it to OLED. After looking at both playing an HDR10 movie, it appeared the Panasonic looked brighter, and had more pop to the presentation, but I wanted to know if it was placebo because of the price and reviews. I had a friend hookup one of the players without me looking at it being setup, then played the same scene from the movie. I was able to correctly identify the Panasonic and returned the X800M2. TV used in testing was LG C1.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, we deeply appreciate that you took the time to provide us with your detailed feedback! We're thrilled to hear that the Blu-Ray met your expectations, and we're glad it stood out in terms of image quality when compared to the Sony X800M2. We hope this product continues to bring you an exceptional viewing experience, and that your LG C1 TV enhances your movie nights. Thank you for choosing our product and for your 5-star review! -C Panasonic

  • Rated 5 out of 5 stars

    The new 4k leader; no compromises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got the Oppo 203 in my theater. This Panasonic DP-UB820 is the family room 4k player. I would have no qualms about switching them, letting either feed my 4K OLED 65" or my 4K Sony projector (and 120" screen). I don't know about you, but I'm no longer willing to buy fragile, short-lifespan electronics that struggle to get to the end of the disc without some problem. I also want a full suite of features that enable me to address special situations re: video or audio formats. The Panasonic DP-UB820 is not as heavy as the previous king of 4K disc players, lacking the full metal chassis/case that OPPO provides. But, then, OPPO withdrew from the marketplace. With the introduction of this Panasonic DP-UB820 no one makes a better feeling or better designed player. It solved recurring problems I had with other, less expensive brands unable to negotiate those layer transitions at the movie halfway point. (Sometimes it was as simple as a fingerprint smudge in the wrong place.) This is a robust mechanism. Color is brilliant, contrast is accurate and natural, and detail is jaw dropping. If you feel a need to modify a 4k Disc's HDR to match your TVs limitations, Panasonic let's you do that, reliably and repeatedly. The Panasonic DP-UB820 leaves you with the impression that it will run reliably for years, and that it will be supported by Panasonic if new video and audio codecs are released. This is a premium 4K/Blu-ray/DVD player that has no peer in 2018.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Dolby vision performance

    Rated 5 out of 5 stars

    HDR Optimizer = HDR Bliss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What separates this player from LG and Sony's offerings is the HDR tone mapping (known as HDR Optimizer) this player performs. In effect, the player tries to adjust its output depending on how the disc you are watching has been mastered, to ensure that the dynamic range remains within the boundaries of what your particular TV can actually display. This results in less blown out details on discs coded with nit ranges beyond your TV (think Mad Max: Fury Road) and a picture that's more palatable for most. It's pricey for sure, but if you watch a lot of HDR10 content it may be well worth the investment. Keep an eye out for open box deals, as that may be the best path forward if you want to enjoy this player's advanced features without totally breaking the bank. Beyond that, this player supports Dolby Vision (the holy grail of HDR picture quality today) and every major audio standard you can think of. Definitely a premium feeling machine, even though the software interface does look/feel a bit dated now in 2021.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. Happy New Year! -A Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Player to have UB-820 if want Dolby Vision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Player. It does what it says does good. The only thing I don’t like is that whenever you stop viewing a Disc and try to come back and view again , it takes you to the beginning of the movie. Not sure if that is the player or the Disc itself. A little on the expensive side.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for taking the time to share your experience with us. We're glad to hear that the player is performing well and meets most of your expectations. We appreciate your honest feedback about the resume function and pricing—it’s insights like yours that help us continue to improve. -C Panasonic

  • Pros mentioned:
    Dolby vision performance, Noise level, Picture quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is fantastic! Quiet and sturdy build. Love the automatic Dolby Vision switching

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! -M Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 4 out of 5 stars

    Good; but could be Perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with this unit over the Sony x800m2 due to the auto-detection of Dolby Vision. It’s a great unit. 4K discs boot up fairly quickly and even standard Blu-ray Discs look really good. The only issue I’ve had is when it comes to playing movies distributed by Warner Bros. When I put in ‘Joker’ 4K or any of Christoper Nolan’s films, a “control” pop-up appears and the only way to get rid of it is to unplug the polarized, power-cable and then plug it back in. I purchased the GSP, so I’m hoping another unit will not have this issue. Otherwise, I’ll just have to wait for a firmware update from Panasonic. And when it comes to cleaning the unit, I would use a micro-fiber cloth, as a paper towel will scratch the top plastic of the chassis.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Plays movies like a champ.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the onboard assistant can be a little over talkative, but unit does the job.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thanks for the 5 stars! We’re glad your Blu-ray player is performing like a champ. We appreciate the note about the assistant, we’re always looking for ways to fine-tune the experience. Enjoy your movies to the fullest! - F Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    You can't go wrong with this model

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality 4k Blu-Ray player. Upconverts 1080p to 4k, flawlessly. Great picture quality, has built in Apps, but they a little slow. Lots of settings for your TV, from TV's that are OLED, down to projectors. Awesome user interface.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You need this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic. You can tell the difference between 4k disc and streaming. Especially if you have spent the money on an Oled. Panasonic in the Oled game here in the states now. Probably have to check that out too at some point.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We’re thrilled to hear that you’re noticing the difference in quality between 4K discs and streaming, especially with your OLED setup. If you ever decide to explore our OLED lineup, we think you’ll be impressed with what we have to offer as well! - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Panasonic Ultra 4K Blue Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is a little pricey, but it works great. The videos come out clear and sharp, while the sound is terrific. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We really appreciate your thoughtful 5-star review! We know quality can come at a price, so it means a lot to hear that the performance, from crisp visuals to great sound, delivered on its promise. Thanks for the recommendation and for choosing our player! - F Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing video quality compared with PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying/watching 4K Blu Rays since they first came out: first using an Xbox One S, then an Xbox One X, and then a PS5. Recently I started to notice that 4K video from streaming services often looked better than 4K from discs, so I took a chance and bought this. I was SHOCKED by how much better the video quality was. I had no idea that 4K Blu Rays could look this good. It's pretty expensive for what it is (even on sale), but if you have the money and are looking to upgrade from an Xbox or PS5, you will be blown away by the improvement in video quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    Substantial upgrade over Sony UBP X700

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PQ improved noticeably with switch to Panasonic. Not having to switch between Dolby and HDR is a huge plus as well. For HT folks, well worth the price difference for better enjoyment.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Noise level, Picture quality

    Rated 5 out of 5 stars

    Excellent media player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will likely be the last player I ever purchase as the gap between physical media versus streaming content is narrowing but there still remains a difference and it was enough to justify the cost. This player is quite, fairly quick to boot up and begin playing and the picture quality and sound is just spectacular.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting a 4k Oled tv I wanted a media player that was up to snuff. This is a perfect combo with my tv!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thanks for the awesome 5-star review! We’re thrilled to hear the Blu-ray player is the perfect match for your stunning 4K OLED TV, bringing the best picture and performance right to your living room. Here’s to many movie nights with top-notch quality! - F Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning and worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for the best of the best on the market right now, look no further. The picture this player provided is simply stunning. Nothing out there can touch the tone mapping the 820 provides. Don’t pay inflated prices for an Oppo-203 when this player is actually better. This is the triumphant high-end A/V component comeback for Panasonic and is worth every penny of the asking price. This IS the best of the best. Dolby Vision, HDR10+, Superior 2020 mapping...this is future proof. Do you and your home theater a favor and get this...right now. You won’t regret it. The highest of recommendations.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K but expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first heard about this 4K Player I didn’t know how amazing it performed playing 4K movies until I got it home from Bestbuy. It was pretty easy to set up connect to the Wi-Fi in Connect to my surround sound movie theater. I quickly put in a 4K movie in the quality the sharpness the clarity was just amazing now I am re-watching most of all of the movies I have because of this player. I bought this player to replaced the Sony X 800 which was a very good player when I bought it well built perform very well but the only thing this Sony was lacking in is that because you’re movies to play a little darker than the Panasonic 820. The Panasonic has so many different options to make corrections to your video quality versus the Sony X 800. So I sold my Sony X 800 and bought two Panasonic 820 even though the price was a little expensive but you getting the best at this level without spending $1000-$2000 on a 4K player that performs the same as this one

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic! Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    The Right Player for you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality blueray player if you are looking for Dobly vision. No need to spend any more on the higher end model unless you are looking for the analog audio inputs. This will fire up my 4k Bluerays for years to come. Very solid and reliable panasonic product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Blu-Ray player I have owned. It has great features and easy to setup. I have had a few players before this one and Panasonic tops them all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the glowing 5-star review! We’re glad to hear this is the best Blu-ray player you’ve owned and that the features and setup have exceeded your expectations. It means a lot to know Panasonic stands out among the rest, enjoy every moment of your viewing experience! - F Panasonic