Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1866 reviews
(1,866 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers value the Streaming 4K Ultra HD Blu-Ray Player for its excellent picture quality, Dolby Vision performance, and upscaling capabilities. The device is also appreciated for its quiet operation and overall good performance. However, some customers find the button layout and user interface to be less than ideal, and the remote control and app selection could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent OLED picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture quality, absolutely quiet during playback and it never had any issues playings all types of discs.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
Rated 4 out of 5 stars
Flagship model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound, i would of gave it 5 stars, but the remote is tedious, buttons are bunched together and dont light up. Many times I've tried to pause the movie and hit the stop. Other than that. Great player you will not be disappointed.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
Panasonic Blu-ray DVD player, Dolby 7.1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey - but I bought this because it provides hook-ups for analog sound for 5.1 systems and it's compatible with my new LG OLED TV (4K, HDR, etc.). Hook-up was easy and the device interacted with my TV automatically. Rather bizarre "screaming woman" who spoko way to rapidly at the initial configuration process, but the rest went smoothly. Menus are intuitive, and the on-line owner's manual (50 pages!) is very helpful if a bit complex. Excellent picture as expected. I've had many Panasonic products and expect this one to be just as good.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations!
Rated 5 out of 5 stars
Amazing player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing 4k player. The upscaling on this model is really good. Don’t regret buying
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Justin! Thank you so much for the fantastic 5-star review! We’re happy to hear that you’re impressed with the upscaling on your 4K player. It’s great to know that it’s living up to your expectations and enhancing your viewing experience. We truly appreciate your support and are so happy you don’t regret the purchase! - F
Rated 5 out of 5 stars
Excellent picture and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and sound. One of few players with both Dolby Vision and HDR+
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Rated 5 out of 5 stars
The 4k player to rule them all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gold standard for a 4k player. Watch LOTR 4k on this and your mind will be blown.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! hank you for the high praise! We're honored to be called the gold standard for 4K players. Watching Lord of the Rings in 4K on our player truly is an epic experience, glad it blew your mind! Enjoy every cinematic moment! - F
Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Picture quality great! Big step up from Sony x700
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello, Frank! Thank you for your fantastic 5-star review! We’re thrilled to hear that the DP-UB820-K has exceeded your expectations with its exceptional picture quality and has been such a great upgrade from your previous Sony model. Did you know Panasonic is making OLED TVs again? They could be the perfect companion to your player, bringing even more cinematic brilliance to your movie nights. Enjoy the stunning visuals, and thanks again for sharing your experience! –C
Rated 4 out of 5 stars
Excellent Picture quality but lacking some aspects
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the picture quality is very good and the option of HDR optimizer is the best. However, the lack of zoom and ability to select screen sizes such as 4:3 or wide is a downside. I am not a fan of the black bars and having an option of zoom or fit to screen option would be nice. It would help particularly for videos that are not in full resolution. I know that's not how the movie was intended to be in certain situations but it would be nice to include the feature. Also the remote is feels flimsy and there is no single click option for turning on subtitles. I was unable to set an option where subtitles are turned on by default and so I have to manually turn on the subtitles every time I watch a movie by going into the menu and digging into 4 clicks to turn them on. Overall I like the player for the picture quality but wish Panasonic can add these features in a future firmware upgrade.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your valuable opinion. We will consider it for future improvements.
Rated 5 out of 5 stars
Absolutely Superb!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to get the most out of 4K, and you've got a TV that can handle all of the HDR formats including Dolby Vision, this bad boy is the ticket! I've watched Alita and Scott Pilgrim, both in Dolby Vision, and all I can say is wow! Honestly, though, I could live without any streaming via a BD player, as my smart TV (especially the 65" Sony XR90J) covers anything I could ever need via it's baked in Google TV. But, this baby is the best of the best (IMHO). Totally worth it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Rated 5 out of 5 stars
Not disappointed!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible player. I used a PS5 or an Xbox Series X to play bluray and 4k discs.....I am AMAZED at how much better they look on this. Some players can't automatically switch between HDR and Dolby vision but this one does. Highly recommend getting a dedicated player like this if you are using a console to play discs.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Rated 5 out of 5 stars
UB820
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.initially I bought sony x800m2 on amazon on black friday thinking it would be fine without DV auto detection / little better video quality / HDR optimizer. however, I couldn't stand more than 3 days. I paid $200 for sony and $350 for this unit so consider price factor. DV auto detection It was not annoying. however later really get confused if which movies have DV or HDR10.. especially I have many steelbook...there are not infos on the back of steelbook(there is art) or disc. I was not sure if I can manage for next several yrs..
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Absolutely stunning quality player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using my gaming console to play 4k UHD movies. I finally upgraded to this player and it is a night and day difference! This player is stunning!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C
Rated 5 out of 5 stars
Stunning 4k Blu Ray Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Picture on this unit is just fantastic. It is a step above the Samsung 8500 and Sony x700 (I owned both) While the picture is a step above, the sound is truly where it separates from the pack. It makes my mid level surround sound system sound like it's worth 10k more than i purchased it for. Just spend the extra $ on this, you will not be disappointed. Also-be sure to use it for streaming because it upconverts and makes the sound come out so much better than using your smart tv app!!!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
ABSOLUTELY FABULOUS!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fabulous! 4K is stunning on OLED TV, but what is noticeable is the upconverting of BLU-RAYS is awesome! This player is a very nice balance of price and features. It has similar features like its older brother 9000 but more digestible price tag. Currently the best on the market. Thank you Panasonic for the job well done! Pretty please backlit remote! :)
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Rated 5 out of 5 stars
Terrific Blu-Ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Panasonic Blu-Ray player was excellent in its ease of installation, picture and audio quality, and (when on sale at Best Buy) an excellent value. My only complaint was it the way the unit was shipped: It was placed in a box that was much too large and it was wrapped in two thin layers of bubble wrap. As a result, it was free to bounce around the inside of the large box during shipping. I was concerned that it was damaged in transit when I opened the box. Luckily, it worked fine once it was installed in my system.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Awesome Player!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a player! I upgrader from the UB-900 to this player. WOW is what can say. It has a better processor than the old one and It has Dolby Vision which is great for OLED TV,s. UB-900 was Panasonics top player back in 2016. Of course right now the top player from Panasonic is UB-9000 but its expensive. The UB-820 is definingly worst the asking price. I did get on sale so that's even better.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product!
Rated 5 out of 5 stars
Must have the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This year 2023 I bought the best OLED Samsung S95C and realized I needed a much better UHD Blu-ray player to complement my system. Works seamlessly with my tv, SamsungQ990C soundbar and Apple TV. Very happy to have a complete and reasonably priced high end home entertainment system.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C
Rated 5 out of 5 stars
You must try it, you simply must.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly amazing. I have Apple TV 4K and this player is considerably better. I didn’t think it would be noticeable but it’s great. Audio is improved too. Pair this with an oled tv and your life’s purpose will be fulfilled. The operating system for apps is utter garbage, but that’s not what the player is for.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M
Rated 5 out of 5 stars
Excellent 4K UHD Player!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this player for quite some time now and am extremely pleased with it! With Oppo no longer making players, this seemed to be the next best alternative and it has not disappointed. It has played everything I have thrown at it and the picture is great - the HDR optimizer appears to work as advertised. Definitely better than the Sony 800 it replaced and I do like have a time display back on the front of the unit. Getting it on a big sale was a bonus!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Rated 5 out of 5 stars
One of the Best 4K Players on the Market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set-up, the picture looks amazing. Very quiet!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback. We are happy that the DPUB820K meets your expectation.







