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Customer Ratings & Reviews

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Your price for this item is $499.99
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1826 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Streaming 4K Ultra HD Blu-Ray Player's picture quality, Dolby Vision performance, and upscaling capabilities. Users also appreciate the player's quiet operation and overall performance. Some customers find the button layout and user interface could be improved, and others feel the remote control and app selection are adequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,826 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best player on the market currently

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a birthday gift to myself; if you're looking for a premium stepup from a standard blu ray player and are willing to put down the money

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi John! Thank you for the kind words and the 5-star rating. We're honored this player made the cut as your birthday gift to yourself. It's great to hear it's delivering that premium experience you were looking for, definitely a step up that’s built to impress. - F Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Blu-ray player I've bought in the past 18 months. So far, it functions perfectly, providing a clear picture and quality sound with an easy to handle remote (something not all Blu-ray players have). Hopefully, it will outlast and outshine its competitors.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Blu-Ray/DVD player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic Blu-Ray is awesome. I can play my DVD's as well as Blu-Ray's. I can play CD's as well on it but since I have a separate CD player I don't require it for that purpose. I am getting great picture quality from everything that I play on it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 5 out of 5 stars

    If you have 4k discs - you need this player....

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know physical media is falling out of favor in brick and mortar stores (ahem Best Buy) but I still love discs. This Panny is probably the benchmark unit these days, and for all the problems I had with an LG 4k player this UB820 is spot-on perfect. No disc playback issues, primarily with those finicky 4k discs. Amazing picture and sound....

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great dvd upscaling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dvd upscaling, no issues with openbox unit so far

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. - S Panasonic

  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    You Get What You Pay For :)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months with this player, I can confidently say that this solid player. I have zero complaints! Of all the discs I've played on this player (over 50 different blu-rays), I had only one issue. That issue was with Tenet. I'm almost certain it's a disc issue as every other 4K Blu-Ray (and 1080p Blue-Ray) looks fantastic. The tone mapping feature on this player and the upscaling is some of the best. Honestly, after buying this, I have a newfound appreciation for higher-end disc players.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    Highly recommended player.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player! 4K discs look amazing on screen and Dolby Vision takes it to the next level.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Panasonic DP-UB820 vs Sony UBP-X700

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Panasonic DP-UB820 over the Sony UBP-X700 for playing discs because it seems like the HDR colors and blacks are slightly better, and the DVD and Blu-ray upscaling is excellent. It has tons of video settings, which is great. Of the major streaming apps, only Netflix and Amazon are available. The Sony unit is smaller and supports playing back more file formats from USB or disc, but I still prefer the Panasonic for discs. Use a Shield for streaming and files

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Dolby vision performance

    Rated 5 out of 5 stars

    Best Streaming BluRay Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price if you want Dolby Vision HDR and Atmos when streaming from Netflix Or Amazon. Only player I know that can get both DV and Atmos at the same time. Also it can adjust the HDR settings for your display whether Projector or 1080pp TV when you play 4K UHD source or any source for that matter

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great video output, budget built.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to Oppo 203. Build quality is a bit flimsy and remote feels cheap. Video quality, however, is stellar.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! Panasonic

  • Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a step up (??) from my current Sony x800m2. The Panasonic is a good player, but definitely didn’t live up to the hype. While the various HDR settings might appeal to some, they are unnecessary if you have a modern mid to high end TV. None of them made the picture “better”, but rather just simply different. And that very well may appeal to some. In terms of audio, the Panasonic lacked the depth and detail of the Sony. Soundtracks seemed muddled and dull, and gave me the impression that an engaging audio experience was not on the priority list for the designers. If you decide to purchase, make sure you put it in a cabinet - disc spin was loud and noticeable. As for talk of the Sony occasionally skipping/locking up during playback - clean your discs! The Panasonic did the exact same thing with a less-than-clean disc. Bottom line, if you’re new to the game, this player should be on your short list. But if you already have the Sony (x700 or x800) or comparable, you will not be getting your money’s worth by upgrading to the 820. It’s certainly not worthy of 5 stars, but it would also be completely unfair to only give it 3. Regardless, I will be sticking with my Sony.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    Excellent 4K BlueRay Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior picture, can display HDR and Dolby Vision, quality is equal or better than Oppo, especially with the HDR Enhancer, highly recommended

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Dolby vision performance

    Rated 4 out of 5 stars

    Nearly flawless 4K player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player has played every disc I've thrown at it. 4K disc's play perfectly, Blu-ray, DVD, music CD's, you name it. Also includes a USB port so you can play videos from your phone or digital camera. If you have a 4K TV that supports Dolby Vision, this is a player for you since it can handle Dolby Vision as well. Very few 4K players have this option. Also includes a few apps such as YouTube and Netflix, which actually operate pretty smoothly. I've not encountered any problems with this player but have heard from others that some Lionsgate 4K movies may glitch when Dolby Vision is enabled, so Panasonic may release a firmware update in the future to resolve this. Very happy with this purchase over all. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality and Good Enhancements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality produced by this player is great. If you own a non-HDR TV or a projector, then it is a must-own player due to its HDR processing. For those like me with a great HDR TV, I chose not to activate the HDR processing, since it took away some of the great brightness.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    The best player ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nest 4k blu ray player that I have ever owned. The upscaling and 4k picture quality is top notch. Glad i got this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4k UHD player on the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best 4k UHD player on the market hands down. Everything I play on my samsung q900r looks great. The Panasonic dp ub9000 has the same video processing, but adds audio processing similar to what oppo has done. If you aren't using an AV receiver/processor then the ub9000 makes sense. If you have an AV receiver/processor, then stick with the UB820 as it will save you $500. Built quality is good and menu system is pretty straightforward. If you want or need the best video quality available look no further.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Open Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box in “good” condition. Player was in excellent shape. No scratches anywhere on the player. Watched numerous disks on it and no problems. So far I do not have any regrets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when promised. Easy to set up, great picture! Happy with our purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your needs! We appreciate this feedback.- C Panasonic

  • Rated 5 out of 5 stars

    Solid easy to use upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was plug and play to use. Quality of blu ray upscaling is great and 4K blu rays look awesome.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We're happy to hear you’re enjoying the upgrade! It's great to know the plug-and-play setup delivered the simplicity you expected, and that the upscaling and 4K performance hit the mark. Thanks for taking the time to share your experience, enjoy every crisp, cinematic moment! - F Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Excellent 4k Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity this 4k blu ray player displays is fantastic. It does a great job of upsacling non 4k content aswell

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic