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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.7 out of 5 stars with 1866 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers value the Streaming 4K Ultra HD Blu-Ray Player for its excellent picture quality, Dolby Vision performance, and upscaling capabilities. The device is also appreciated for its quiet operation and overall good performance. However, some customers find the button layout and user interface to be less than ideal, and the remote control and app selection could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,866 reviews
  • Rated 5 out of 5 stars

    Canesnupe85

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Excellent picture & sons Combined with my Marantz & LG G4 !!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi George! Thank you for your exceptional 5-star review. We are delighted to learn that you are pleased with the DP-UB820 and appreciate its outstanding picture quality. Your feedback is invaluable to us, and we sincerely appreciate your support. We hope you continue to enjoy the exceptional performance, and we look forward to the opportunity to serve you again in the future! -C Panasonic

  • Rated 4 out of 5 stars

    Very capable Ultra HD Blu-Ray player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this player for the UHD capabilities and the object based audio. It doesn't disappoint. Even though I am using a 1080p projector there are adjustments and tweaks that can be made at the player level to optimize the picture of non-4k and non-HDR display. It features an HDR conversion for non-HDR capable displays as well, a nifty feature for those with projectors or older TVs that don't have the technology. Only downside is that it 'froze' during playback of some blu-ray discs that my Oppo happily played. I suspect that it may be a disc error since the freezing occurs at the same stop on the disc. If you don't want to mess with the advanced set-up, there is an Easy Setup available. Either way, you'll be in very capable hands with this player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't recieve it but managed to buy elsewhere and it is a masterful Midrange 4k player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review! We’re glad to hear you’re enjoying the performance of the Blu-ray player! Happy viewing in stunning 4K! - F Panasonic

  • Rated 5 out of 5 stars

    Excellent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard great things about this player from many trusted sources. I decided to buy it over a Sony at the similar price point. I didn't like the fact with Sony you have to switch over to Dolby Vision manually. I watched Aqua-Man and this player auto switched for me. I can't hear the motor spinning disc so it is great feature. One other feature I like is you can enhance HDR brightness from the player. It also has analog RCA plugs, my stereo system is old.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Unit has All the Bells and Whistles!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this past week. (We couldn't find outlet!) Tested with a DVD tour of a volcano in Hawaii. Picture quality is excellent. Very large unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. - S Panasonic

  • Rated 5 out of 5 stars

    Does the job well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player. First bought a Sony X700, but having to toggle Dolby Vision on/off was a nuisance, and the LG UBK90 isn’t compatible with my Sony OLED. One slightly less obvious benefit to a player being able to turn on Dolby Vision automatically is that some discs do actually contain DV but don’t make it clear on their packaging.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Panasonic

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the UB 9000 but returned it due to intermittent problems. Bought the UB 820 to replace it. Other than the superior build quality of the UB 9000, the UB 820 does everything the 9000 does for $500 less. The picture and ability to upgrade from a regular bluray to 4K picture quality are superior.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Highest 4K Video Output

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upscaler. Sleek appearance. The ONLY difference between this model and the DMP-UB900 is you pay 500 more for 2 DACs instead of 1 which theoretically would yield better sound for MUSIC that 99% of the people would not hear the difference anyway. For movie buffs, this is the sensible, best price-point selection. Bought one, read the specs on the 900 and bought another of these instead for LG OLED. Very satisfied.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K DVD player. Picture quality is fantastic, easy set up to tv and sound bar. Love that can adjust picture to liking and discovered if have to stop a movie for some reason it remembers even after removing it, it will ask if want to resume from where it stopped when reinserting it. No problems with any dvd I’ve tried so far. Overall nice

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for letting us know about your experience with this product. Considering the situation you are experiencing, the best course of action would be to contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 5 out of 5 stars

    Good as they come

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It skips once in a while on newer 4K disks but all do these days, but the picture is right up there with $1000 players. Strongly recommended,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's fantastic to receive your 5-star review. Thank you for your continued trust and support! -C Panasonic

  • Rated 4 out of 5 stars

    Excellent picture quality.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best players for sound and picture quality from your disc. Not so great for streaming and apps. The apps are very limited and very slow.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great Functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a 65" LG OLED W18 and got the Samsung Blue Ray player. However, after only a week, I was very disappointed in the samsung player. I returned it and upgraded to the Panasonic. I love it. The sound is much better and the streaming has more options.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews on other 4k players I finally decided to pick this one and honestly I'm glad I did. This player starts right up and the set up is extremely easy and fast. The App Store isn't really anything to be impressed by but I wasn't getting it for that. Picture is extremely awesome and clear. The first 4k movie I put on was Avengers Infinity War and the colors are vibrant and you can see more detail in the movie than in a regular bluray. I would definitely purchase again and recommend it to anyone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Does the job nicely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound & picture. Like the HDR optimizer. Love that it switches to Dolby Vision automatically.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are pleased with the product! Panasonic

  • Rated 5 out of 5 stars

    Wish I bought it sooner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player wish I bought it sooner I’ve always been the type to buy digital then last year I got my C1 and my denon 3700 and added this along with an Audioquest hdmi and the picture and sound quality is amazing it doesn’t compare to digital content at all and I use to use Apple TV 4K so if your on the fence about getting a player this os the one to get

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    Good but could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player. Remote needs to be back lit. Very hard to see in a dimmed room. Streaming is good but needs more apps available for my other services.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, John! Thank you for your valuable feedback and the 4-star review. We’re glad to hear that you’re enjoying the DP-UB820 Blu-Ray player and appreciate your thoughts on the remote and streaming apps. We’ll certainly consider your suggestions for future improvements. Your feedback is important to us, and we’re grateful for your insights! -C Panasonic

  • Rated 5 out of 5 stars

    Best 4K player I've used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great player that's easy to use. The up-conversions look really nice as well!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your review! We’re thrilled to hear you’re enjoying the ease of use and impressive up-conversion quality of our 4K player. Your feedback means a lot to us! - S Panasonic

  • Rated 2 out of 5 stars

    Too many bugs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this item yesterday. I've watched several movies on this to see if there were any issues with different formats of disks. 4K UHD Blu-ray is where I'm having issues. This device will freeze and glitch out and random, to the point of the movie showing green and red lines and then going back to the start menu. It's nuts. When it works, it's amazing! But for this amount of money, there shouldn't be any skipping or stopping when playing the disks it was created for. I've been pretty frustrated with this thing to say the least. All my disks are brand new, no damage to them, but for some reason, the player will glitch out on every single one of them. Brand new certified high speed hdmi cables, brand new Qled TV, the whole works. But this Panasonic will be going back to the store.. The picture quality is an upgrade over my Xbox One S, but at least the Xbox didn't skip or glitch out.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us on the following link:
      shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Rated 5 out of 5 stars

    Birthday gift for the man who has everything!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Or should I say, the man who wants nothing. Normally, I would not buy electronics for my husband. He is very picky and tight lipped when he does want something. However, my son was able to wheedle out of him that he wanted this 4K Blu Ray player. Best Buy pricing was comparable to other sites and the buy online pick up in store was very helpful. The player itself was slightly challenging to hook up but eventually the deed was done. Husband very happy with performance of this device.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Excellent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player that worka great. It is sleek and compact. The picture quality is very nice. It was at a great price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We’re so happy to hear you’re enjoying your Blu-ray player! It’s great to know the sleek design, smooth performance, and sharp picture quality are all hitting the mark, and that you found it at a great value, too. Thanks for the wonderful 5-star review and for choosing our brand for your entertainment setup! - F Panasonic