Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1866 reviews
(1,866 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers value the Streaming 4K Ultra HD Blu-Ray Player for its excellent picture quality, Dolby Vision performance, and upscaling capabilities. The device is also appreciated for its quiet operation and overall good performance. However, some customers find the button layout and user interface to be less than ideal, and the remote control and app selection could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Open Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open box in “good” condition. Player was in excellent shape. No scratches anywhere on the player. Watched numerous disks on it and no problems. So far I do not have any regrets.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
Rated 5 out of 5 stars
A MUST FOR OLED TV OWNERS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow just wow is all I can say. I was using my Xbone S as my player and it looked good and I was happy but I took a leap after reading reviews about this unit and man am I glad I did. There IS A HUGE DIFFERENCE HUGE. not only in the picture but also in audio. I was looking at the Sony 700 but this unit has the ability to address HDR darkness and adjust it in a way my TV can not. Do yourself a favor and get one you will not be disappointed that I can promise. I wish I would have bought one sooner. 5.2 Current system: Sony 77” A9G Denon X8500H Panasonic 820 UHD player XBone S PS4 Pro SVS Ultra Center Prime Pinnacle’s Towers Ultra Surrounds and 2 PC4000 Panamax 5300 and Brickwall Surge AQ Cinnamon HDMI’s Monoprice 12/2 Speaker wire 3 dedicated 20amp outlets Room is 20x25x20 Will be adding two rear ultra surrounds and 6 prime elevations mini 2x4HD another PC4000 Monoprice 7x200 amp giving me a 7.3.6 and GIK room treatment
I would recommend this to a friendBrand response from Panasonic Team
Posted .Dear customer, thank you for your valuable review. We are very happy to hear of your positive experience with the Blu-Ray Player. We always strive to provide high quality products and these reviews make our days happier.
Rated 4 out of 5 stars
Good but not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really good with 4k movies but when It comes to 1080p blurays its really inconsistent
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your honest feedback! We’re glad to hear you’re enjoying the 4K movie experience with our Blu-ray player. We appreciate your input on 1080p performance and will take it into consideration as we continue to improve. Your insights help us grow! - F
Rated 5 out of 5 stars
One of the best for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot beat this for picture quality and the sound is great too. I had numerous playback issues with my older Sony X800 and decided to try the newer X800M2 but it had same issues. Shame because I love Sony products but this player blows theirs away! There are so many settings on this and I cannot wait ti get mine just right. The HDR option button is great for basing on the mount of lighting and time of day in your room. Great value! Great job Panasonic!!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
Panasonic UB820
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great player for the money, top of the line player for reasonable dollar.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi James! Thank you for your review! We're thrilled to hear you're enjoying the quality and value of your Blu-ray player. We appreciate your support! - S
Rated 5 out of 5 stars
Multi Uses Blu Ray Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Blu Ray player to replace 3 components as things began to get a bit cluttered. My old Blu Ray player was out dated and cheap, Decided to buy the Panasonic to replace my CD player and Fire Stick as well. The picture quality is superb, CD's sound great, and it streams videos on Netflix and Amazon Prime much better than the Fire Stick. Very Happy!!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! We are pleased to hear you are satisfied with the BluRay.
Rated 5 out of 5 stars
Panasonic is alright with me!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent. I was sorry to learn Samsung stopped selling 4K Blu Ray players. The one I bought five years ago expired. Panasonic has set a new standard for quality. Even my DVD’s look much better than before. It was a little more then I wanted to pay but I want disappointed in any way. The remote is easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 5 out of 5 stars
Mike
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loads a little slow but the picture is really good. The colors are deeper on this player vs my old one.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so happy to read that you appreciated our product. Thank you for the nice feedback! - S
Rated 4 out of 5 stars
Best BluRay Player left
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supports Dolby Vision and Atmos perfectly (and HDR10). Lots of configurations to make your movies and audio the best possible. Quiet operation.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! We are pleased to hear that you are enjoying the product!
Rated 5 out of 5 stars
Excellent for 4K Ultra HD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is an amazing device. It pairs well with my 4K LG. The sounds and colors are excellent. There seems to be a large amount of video/audio customization that I haven't even scratched the surface. A lot of opportunity for enthusiasts to really get the best out of their system. If you have the budget for it, this Blu-Ray Player offers great value at it's price.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
Rated 4 out of 5 stars
Top-notch performance for your home theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a top-notch video player. From DVDs to 4K HDR my collection movies look and sound excellent. The streaming function here is more limited. While there is a web browser which holds out the possibility of streaming from services not included in the standard apps, I experienced significant stop and go issues with, for example YouTube-TV. My LG smart TV is far superior for streaming.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback!
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. On thing is that when you pause it doesn’t give time info on the screen, you have to hit a separate button for that info. My AV remote does all the basic functions, but your not sure where you are in a move without using the Panasonic remote. Not a bit issue, but I have to keep one more remote out just for that. Other than that, it is an awesome machine
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Rated 5 out of 5 stars
Improvement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from an inexpensive player and am impressed. I had just completed watching Dune on my old player which would freeze after about 1/2 hour and need an init to continue - ugh! The movie was head and shoulders better on this player video and audio wise, not to mention it doesn't freeze. It's a bit slow on the boot up and disc init, but worth the price!
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Rated 3 out of 5 stars
Good player when it's not buggy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it is working it is stellar picture, but this player is very buggy. Most of the time will not read disk. Or when watching a 4k disk instead of displaying HDR, its showing in SDR. Have to unplug or reset the player in order to have this working. Disk also skips, but nothing is wrong with the disk. Play yhe sam disk in my lg 4k player or xbox series x, no issues.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for bringing this to our attention! Your feedback helps us do better. We are truly sorry to hear about the situation you experienced. If you are having issues with playing discs or the speed of the unit please unplug all cables and USB devices from the player, then disconnect it from the power source for about 30 seconds and reconnect it. Please ensure that your Blu-ray discs and DVDs are Region A and Region 1 discs as the player is region coded. Make sure that the player is running on the latest firmware available for this model. We hope this helps! - S
Rated 5 out of 5 stars
Great picture and very versatile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This player fits the bill. It does Dolby Vision and HDR and will switch automatically. The HDR optimizer is perfect for OLED sets which can't hit the same maximum brightness that LCDs can. There are a fair number of items that can be configured so I'm not sure it's for the beginner but it's great for those who like to tweak.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
Wonderful player
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Blue-Ray Player. Purchased to go with my new LG 66" 4K. Purchased the player along with some of my favorite Blue-Ray disks. Easy to install and connect. No problems on set up, worked as described. Lots of nice reviews on the net for this device and I read most of them before jumping in. Not disappointed in this product, very glad I purchased it. Beautiful picture quality with no hangups.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product.
Rated 5 out of 5 stars
Panasonic Streaming 4K Ultra HD Blu-Ray DVD Player
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent Blu-Ray 4K DVD player and pairs extremely well with my Samsung QD OLDED 65' TV and Samsung HW-900A Soundbar. I have an older version of this player because my older TV is a Samsung 3D Plasma 55" which was a great TV and still is.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 5 out of 5 stars
Great 4K player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does a fantastic job upgrading blu ray to 4K. The HDR optimizer is a great tool . Have to play around with it to get the best picture. The sound is much better for some reason. I don't know if the blu ray player is decoding prior to sending to the reciever but I can hear the difference. It also does 3D and dolby vision
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
If you have 4k discs - you need this player....
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know physical media is falling out of favor in brick and mortar stores (ahem Best Buy) but I still love discs. This Panny is probably the benchmark unit these days, and for all the problems I had with an LG 4k player this UB820 is spot-on perfect. No disc playback issues, primarily with those finicky 4k discs. Amazing picture and sound....
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C
Rated 5 out of 5 stars
Best 4K Player on the Market.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best 4K UHD player on the market. Stop wasting time researching other players and purchase this blindly -- have used it for 6 months almost daily and not a single issue. The only issue is the remote is absolutely horrible, but can be fixed by purchasing a simple $10 remote from Amazon.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you so much for the amazing 5-star review! We’re happy to hear that your 4K UHD player has been performing flawlessly over the past six months, it's great to know it's living up to your expectations. We appreciate your feedback about the remote, and we’re glad you found a simple solution. Your support means a lot to us, and we hope you continue to enjoy your player for many more movie nights! - F







