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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.7 out of 5 stars with 1866 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers value the Streaming 4K Ultra HD Blu-Ray Player for its excellent picture quality, Dolby Vision performance, and upscaling capabilities. The device is also appreciated for its quiet operation and overall good performance. However, some customers find the button layout and user interface to be less than ideal, and the remote control and app selection could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,866 reviews
  • Rated 2 out of 5 stars

    Test, test, and test again

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player looking to build out a 4K video collection. The first movie I bought worked fine. The 2nd worked intermittently, the 3rd, and most recent purchase, did not work at all even after exchanging the disk 3 different times. I consistently got a disk read error. Since I was past the Best Buy return date, I am now dealing with Panasonic directly. So far I'm in for $140 on a repair with the hope it gets fixed. Meaning this is costing almost $600 for the player so far. As for the player itself, seems good when it works. I did get it to play a DTS CD pretty well. That was a surprise. That was a CD that only worked on high-end/specialty CD players back in the day. I was able to pair the remote with a Samsung TV after a bit of googling. Though the remote as a whole is pretty ancient from a usability perspective compared to today. Given the state of the video disk player market, I'd get this again, but be sure to get some 4k disks and exercise the player thoroughly before the return date or otherwise be prepared to pay a lot any repairs. I did not have any problems with Blu-Ray disks. Did not try any DVDs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Reister! Thank you for your review! We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We're glad to hear that you're enjoying some of the features of the player, especially its performance with DTS CDs and the successful remote pairing with your Samsung TV. We're truly sorry to learn about the issues you've encountered with certain 4K UHD discs and the inconvenience it has caused. This is not the experience we want for our customers. We understand how frustrating it can be when expectations aren't met, especially when building a new 4K collection. It's great advice to thoroughly test discs within the return window, and we appreciate you sharing that for others. - S Panasonic

  • Rated 5 out of 5 stars

    Well worth the added cost over Sony UBP-X700

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Sony UBP-X700, the dual Dolby Vision and HDR10+ makes $K movies SHINE! Hooked it up to a LG 8K via 3rd party 8K certified cables. This unit is Double the cost of the Sony, but this system rivals any theater I have been in!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic 4K player is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic Streaming, 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D WiFi Built-in Blu-Ray Player is fantastic. It is matched to our new OLED C2 TV. We have played DVDs, professional CDs, homemade music CDs, Blu-Ray movies and 4K Movies. All played flawlessly. Our only desire is that the C2 could play our 3D movies.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Great Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best player Ive used. Dolby Vision! Great 4k conversion!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Scott! Thank you for your feedback! We're thrilled to hear that you're enjoying the player and its Dolby Vision support, along with the great 4K conversion. It’s always exciting when a product exceeds expectations. - S Panasonic

  • Rated 5 out of 5 stars

    Best UHD player for the money..... Period.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best UHD player you can buy under $800 and competes with players costing much more. Has support for all HDR formats, so you are covered for both Dolby Vision and HDR10+. The tone mapping feature of this player is really good and makes the overall picture better on any display by match itself to the display type. Got it on sale for a $100 off so definitely a no brainier.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    Excellent bluray player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and upscaling. The user interface for apps could be made better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance. Runs quiet boots up fast and have had no issues with about 30 discs played so far.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    Can't anyone build a UHD player that just WORKS???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using this player for the past few weeks, so these are still fairly early impressions... THE GOOD 1. Player is able to handle every triple-layer disc that I've watched so far. Cheaper players have rampant reports of freezing on these BD-100 discs. Every disc that gave my wife's Sony X700 player an issue has played flawlessly here. 2. Player does a good job automatically detecting and switching to Dolby Vision. THE BAD 1. Evidently, while it has excellent video playback capabilities, it fumbles badly with audio. Specifically, DTS-based tracks are noticeably out of sync with the picture (for reference, I have an LG Atmos soundbar and LG Nanocell 90 model TV). So far, changing the player's audio delay (found in the settings menu) to 120 ms appears to sync the audio and picture on DTS-based movies. However, even some Atmos movies need manual tweaking. I've started putting small labels inside the disc case with the optimal milliseconds (ms) delay. Seriously, for $500, I should not have to play a guessing game with each disc. 2. And they couldn't even give us a backlit remote :( All in all, this is the best choice, but it's the best choice out of a bunch of problematic players (and there aren't very many models out there). While irritating, adjusting the audio delay only takes about 20 seconds (each time...so if you don't guess right the first time...). I'd much rather deal with that than have discs freezing up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Rated 4 out of 5 stars

    Nice unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice unit. Very good picture quality. The voice assist is annoying and I hope to be able to figure out how to disable this "feature". Does not integrate as easily with a samsung TV as well as a samsung dvd player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! You can disable the Voice assist feature by pressing HOME, then Setup. Select Player Settings, then choose Audio and you will find the Audio Guidance setting. Hope this helps! -C Panasonic

  • Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the oppo 203 no longer offered, this is the new best available. Already vastly superior to my Samsung (only choice at the time in 4k) and I've only run a few movies through it. Picture quality finally good enough for my OLED. Paired with an appletv for the Dolby vision streaming through my Denon/Deftech 5.1 surround system. All is good

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic. We really appreciate it Panasonic

  • Rated 5 out of 5 stars

    No Freezes!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 4K DVD player because I kept getting freezes on my previous 4K DVD player. So far this product works as advertised. Watched two 4K movies and they played with no glitches/freezes. Yeah!! You will pay more for this product but it is well worth it. Now I can watch 4K movies with friends and family in my media room without getting embarrassed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Best 4k player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter upscale or 4k this player really outperform any other 4k player within its price range.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Solid Product Delivers As Promised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic has delivered a solid product that delivers on everything promised. If you've abandoned physical media for streaming I can't tell you how impressive it is to watch or hear something as it was meant to be. It's also nice to know that I actually OWN the media. Even the older, DVD-based media is far and away better than streaming content.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Fast. Great quality. Quiet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and fantastic quality for the price. I highly recommend this unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Kyle! We’re glad to hear the Blu-ray player is fast, quiet, and delivering great quality. It’s wonderful to know it’s meeting your expectations! - S Panasonic

  • Rated 5 out of 5 stars

    Best 4K Player on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the discontinuation of the Panasonic UB900, this now takes the place as the most capable 4K player on the market and it supports the latest video formats of HDR, and Dolby, and myriad of sound processing formats and audio playback formats. Stunning images and decent access speed. Easy setup and easy updates.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I have always been a Sony product person and I was a real challenge for me to buy a Panasonic product because I dislike change. Boy what a surprise. I read all of the reviews and this is the one that kept coming up. Picture quality is an improvement over the Sony. The sound in my home theater is excellent too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Danny! Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -G Panasonic

  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Movies look amazing in Dolby Vision.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    good blueray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! I use it on my home theater set up. Images are great and sound quality good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 5 out of 5 stars

    Things a beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is an absolute beast works awesome and is a tank this thing is the industry standard! A little pricey but it’s worth it….

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the excellent rating! We're delighted to know you're satisfied with your purchase. -C Panasonic

  • Rated 5 out of 5 stars

    Great value for the performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't so sure about spending this kind of money on a 4K Blu-Ray player, but this has been even better than I hoped. It's so quick to load discs and the picture quality is much better than the video game consoles I had been using previously. The interface is simple and quick, but the settings are deep and allow for tons of different options to be adjusted appropriately for your setup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic