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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.7 out of 5 stars with 1866 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers value the Streaming 4K Ultra HD Blu-Ray Player for its excellent picture quality, Dolby Vision performance, and upscaling capabilities. The device is also appreciated for its quiet operation and overall good performance. However, some customers find the button layout and user interface to be less than ideal, and the remote control and app selection could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,866 reviews
  • Rated 5 out of 5 stars

    Excellent 4K player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K blu ray player! Picture is phenomenal, and overall a very high quality player. Was debating whether to purchase this or the ub-9000, I'm still very satisfied for half the price and marginally the same quality picture. Previously owned at Sony ubp700 and it was a good introduction to the 4k players, it does not even come close to Panasonic. Highly recommend!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Best Buy Employee

    Rated 5 out of 5 stars

    It is really worth the money for a good 4k player

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of having instant dolby vision toggle and having the hdr optimizer for movies that dont support dolby vision make hdr 10 look so much better. Definitely worth the money.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Rated 5 out of 5 stars

    Great 4K disc player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great player after a week of use. Fast responses and fabulous picture. Just be aware that Dolby Vision is not enabled by default and must be enabled. It is not even part of the initial setup routine so you must hunt down the HDR setup. I don’t use it for streaming so no review possible for that function.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Best investment on a 4K Blu-Ray player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a region free Blu-Ray player! Currently hooked up to an older 55” TCL 4K TV and the video/audio from 4K discs and Blu-Ray discs is phenomenal! Can’t wait to upgrade my TV to really let it shine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as a loyal customer. Your feedback is appreciated! -C Panasonic

  • Rated 5 out of 5 stars

    UHD Heaven

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player. As someone who is a physical media enthusiast and goes far and low for UHD disk sales, I can say with confidence that this is the best player you can get. The app selection is sub-par but you are here for the best image quality not to watch something on Hulu in HD. The audio playback is great with ATMOS disk you will not be disappointed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 4 out of 5 stars

    Great But Pricey 4K Playewr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic DP-UB820 is a great 4K player. It produces sharp, colorful images. The big advantage of this player is that it is one of the first 4K players to add Dolby Vision video processing. Having a digital display of the running time on the front of this player is a great feature. No hitting the remote to find out the minute and seconds spot while you're watching! As much as I admire this 4K player, paying $500 for it seems extreme. There are other 4K players in the market that sell for less than half of that. If you want a 4K player loaded with features, you can't beat the Panasonic DP-UB820 player. But be prepared to pay for it!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, the best I have come across. Serve us well for what we need it for

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It is great to know you had a positive experience, thank you! -C Panasonic

  • Rated 5 out of 5 stars

    Best 4k player upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your like me and are finally ready to replace your outdated blu ray player for a 4k one. You dont know which one to pick then you can't go wrong getting this one. Its update on the video specs and the intersurface is easy and hassle free. You may be paying more but don't cheap out the extra money is worth it for the quality your getting out of this player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Rated 5 out of 5 stars

    Overall 4K Ultra blu ray player is outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Ultra 4K blu ray player out on the market. This review is based on being used on a 4K projector with uses HDR10 not a TV. 1. Loading times are very fast. 2. The remote control is very good despite what others say. 3. The overall picture quality is very clear and sharp and very crisp. 4. The colors are vivid and colorful.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    Awesome Panasonic 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blubray player best i ever owned i recommend to any movie enthusiast

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re so grateful for your 5-star review! Thank you for your support and for sharing your experience. - S Panasonic

  • Rated 5 out of 5 stars

    Upgraded and happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a Sony UBPX700 to this Panasonic and man I cant say how big of an improvement or was. I honestly didn't think I would notice but it was like day and night no more grainy 4k movies. Also, got a pearl HDMI cable which helps and I would do it again no question.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Great player so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Sony 700m that was freezing, huge upgrade if you care to spring the extra $$. I bought from open box so it was only a few dollars more. Its paired with a LG Oled & Panasonic Elite amp.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Who could ask for anything more? Me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has almost everything a near top end player should have. The support of HDR and DV produces stunning pictures on my OLED display. I think the menus are good and I would have liked a back lit remote. While I would not use it, the lack of an HDMI input for other accessories is what the top end units have. So far it is awesome.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Awesome picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony 4k player for a couple of years and just bought a new LG 8k TV. Sony player looked good but wanted the best picture to take advantage of my new tv. J had heard the hype of Panasonic 4K players and decided to spend the extra money to purchase one. There is really a big difference in picture quality. Much better and well worth the money.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Great Picture and Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use as it could be, but the picture is great and the sound paired with a surround system is outstanding. I have only used it with 4K and Blu-Ray disks so I can't say how good it upgrades. Good value for the money.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 4-star review and are delighted that you enjoyed your experience with us! -C Panasonic

  • Rated 5 out of 5 stars

    Nice and quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after reading a bunch of reviews. Its replacing my consoles as they’ve become just movie machines. This is much quieter then my consoles. As well it doesn’t crash loading up a disk.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for being a valued customer. Your feedback helps us improve! -C Panasonic

  • Rated 5 out of 5 stars

    Tge best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Quality is on par with oppo. Automatic dolby vision is great as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Good With Netflix But Limited With Vids On HDDs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netflix HDR videos look much better using app in this player than using Roku Netflix app in TV. When providing input to this player from an external source such as a harddrive, only a short list of formats are recognized by this player which means your have to purchase software that can convert to an acceptable format which can be time consuming. If you want to watch a video using slow mo or frame by frame advance, this player does not appear to have capability to do that when the source is an external drive.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Rated 5 out of 5 stars

    Premium Product without Hefty Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player, high end finish and high quality playback. The user interface is very intuitive. Would not recommend if you are planning to use this device for streaming. Otherwise, great premium product without the hefty price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Best 4K UHD player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UB820 is the most solid 4K player ive used. Came from a sony x300m1 so didnt have dolby vision. But the interface for the UB820 seems more modern and is easier to navigate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic