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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.7 out of 5 stars with 1866 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers value the Streaming 4K Ultra HD Blu-Ray Player for its excellent picture quality, Dolby Vision performance, and upscaling capabilities. The device is also appreciated for its quiet operation and overall good performance. However, some customers find the button layout and user interface to be less than ideal, and the remote control and app selection could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,866 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is simply amazing. I’d never thought it would make my regular blu-rays look so good but it really does! As for 4k, not a skip or load anymore on any layed discs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    Fantastic blu-ray player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best blu-ray player you can buy at this price or below. The HD upscaling and HDR features make a tangible difference in visuals.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic UB820

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dvd player for the money. Great picture and audio quality. Using with vsxlx 505 and jvc DLANP5 projector.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my home theater and the picture quality and sound has been greatly improved. Upgraded from a Sony s370 and the difference is noticed immediately. A little more than what I wanted to spend on a Blu Ray player but got it on sale and had a few discounts, so it made sense to take the plunge.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 4 out of 5 stars

    outstanding picture and sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way tvis player plays my 4k movies, they look better then theyve ever looked compared to my other 4k players, i have an oled tv and this player compliments it very well! My only gripe is its apps and apps support this feels like an after thought on this player. Options for app are very, very limited here. But if you want a blu ray player that offers superior picture quality with robust picture and sound options, look no further!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Fantastic machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one to buy. There’s a reason it gets such high reviews. Quiet with all the features that I wanted to go along with my 4k tv and sound system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Great 4k Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k Player Amazing 4k picture Awesome Dolby Atmos Sound.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Why did I wait?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have an OLED and at least a 5.1 setup, you will not be disappointed. I was on the fence for such a long time, I should have done it sooner. I suggest buying a 4K ultraHD movie and you will be amazed!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C Panasonic

  • Rated 5 out of 5 stars

    Best Blu Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Oppo no longer an option, this is the best Blu Ray player currently out and also one of the only players that supports Dolby Vision. With my new LG C8 tv that also supports Dolby Vision, it’s a rock solid combination. Very quick load times, nice interface, and I love that the remote has an open/close tray button (my previous one did not). Very happy with the picture quality. I researched every player out, and this was in the top in most enthusiasts lists, and again one of the only current Dolby Vision players.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome blue ray player! Had to come up to this model for the Dolby Vision.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your satisfaction with us! -C Panasonic

  • Rated 5 out of 5 stars

    Holds up to it's reputation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works. Have no complaints. Produces gorgeous 4k hdr video. Smooth video playback. No glitches as of yet. I can't compare to any others as I have not had any other blu ray players but you can't go wrong with this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Blu-Ray DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good. The picture quality of my DVDs using this Panasonic device is excellent. Of course, I do have a Roku 2023 TV that I also purchased from Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic DP-UB820-K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this 4k blu-ray player from the Samsung ubd-k8500 being that was several years old. I figured technology wise, the sound and picture would be better. It definitely is. Excellent picture with a few more picture setting options than previous player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cinema quality picture and sound on this machine! The difference watching a movie on this is incredible. There are also so many features and settings

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Rated 5 out of 5 stars

    Excellent 4K Disc Player

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase a 4K Disc player to replace my XBox 1S. This player didn't disappoint. It was a dramatic difference in picture and sound between this player and my Xbox. If you have a home theater with a 4K display, then this player is a must.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic! We appreciate your feedback. Panasonic

  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a enthusiastic recommendation by a Best Buy staff member, I took a long time researching this player. I finally decided to go for it and I have not been disappointed! Everyone who’s seen what it does for movies on my tv has been thoroughly impressed. I love it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Excellent upscaling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a huge library of blu rays, so the upscaling was high on my list of priorities. I am not disappointed. Obviously it doesn't match 4k UHD blu ray disks, but it is on par with the compressed 4k streaming content I get from Netflix, Amazon, etc... So far, UHD blu rays are better than I expected. The color is what I noticed more than the detail. Overall very happy with this player and hugely grateful that I can still enjoy my regular blu-rays. Getting the $100 off price was worth waiting for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 1 out of 5 stars

    Dead on 2nd use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during BF. Didn't set it up right away but got around to it this week. First night, worked just fine. 2nd day it stopped reading the disk. Google "UB820 no read error" and there's and there's tons of people with same issues due to poor QC. Besides the dead player, very laggy UI and very outdated. First time using the remote was a bad experience too due to the Netflix button being positioned extremely poorly. Honestly expected better from a $500 device. Luckily I'm still within the return window and will be taking it back tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the honest feedback. We’re truly sorry to hear about your experience with the Blu-ray player. This is certainly not the quality we strive for, and we understand how frustrating this must have been, especially given your expectations. Your feedback regarding the performance, UI, and remote design is invaluable, and we’ll be sure to share it with our team for review. We appreciate you giving our product a try and hope we can regain your trust in the future. - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic 820 series 4K UHD Player review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4K UHD blu-ray player currently on the market. With the Dolby Atmos and Dolby Vision features, theres nothing this machine can't do.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good, plays all formats even foreign coded blu rays. Biggest selling point is the dolby vision which other lower end video players don't have.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic