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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.7 out of 5 stars with 1866 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers value the Streaming 4K Ultra HD Blu-Ray Player for its excellent picture quality, Dolby Vision performance, and upscaling capabilities. The device is also appreciated for its quiet operation and overall good performance. However, some customers find the button layout and user interface to be less than ideal, and the remote control and app selection could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,866 reviews
  • Rated 5 out of 5 stars

    Good value for features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player with Dolby Vision which I needed for my LG OLED TV. Middle-of-the-road unit has most features I would want from the UB9000 and has build quality (average) from UB420. Don't buy for streaming apps, use dedicated streaming app for that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Happy New Year! -A Panasonic

  • Rated 5 out of 5 stars

    Look for open box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this player. It has virtually no hiccups. The firmware needs work for watching anything in dolbyvision. The screen will flicker, which is disappointing. Look for a great deal on an open box model and it’s worth it. $350 and it was like brand new.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Great 4k blu ray player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound. Hdr optimiser is a game changer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! - S Panasonic

  • Rated 5 out of 5 stars

    Saving Cherished CD & DVD Collection w new BluRay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new Technology helped me save my CD and DVD Collection Connectivity with other equipment has been excellent

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello John! Thank you for the 5-star rating! It’s awesome to know the Blu-ray player is helping you preserve and enjoy your cherished collection. Seamless connectivity and reliable performance are exactly what we had in mind when designing it. Here’s to many more hours of rediscovery and enjoyment! - F Panasonic

  • Rated 5 out of 5 stars

    Amazing picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4k player was 5 years old and worked great but I kept reading about how great this Panasonic was for picture and sound. I noticed an immediate improvement in both. So clear and the sound was amazing. So happy I upgraded

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    A superb unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit lives up to its billing. Easy to set up, easy to use, a remote that does everything you need, and picture and sound quality of the highest order. Well worth the mkney!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Solid easy to use upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was plug and play to use. Quality of blu ray upscaling is great and 4K blu rays look awesome.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We're happy to hear you’re enjoying the upgrade! It's great to know the plug-and-play setup delivered the simplicity you expected, and that the upscaling and 4K performance hit the mark. Thanks for taking the time to share your experience, enjoy every crisp, cinematic moment! - F Panasonic

  • Rated 5 out of 5 stars

    Panny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great picture and audio. Would highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback and the recommendation, it means a lot to us. - S Panasonic

  • Rated 5 out of 5 stars

    Best for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best 4k blu ray player for the money. Plays 4k movies my LG 4k blu ray player has trouble with. Has analog audio out puts, but won't output HDMI digital audio and analog at the same time. This is a problem for my Onkyo Tx-sr805 receiver. The receiver needs analog audio for zone 2 and 3.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Rated 5 out of 5 stars

    Can’t believe my eyes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is absolutely stunning when using UHD discs. Interface does look like something from the 90s, though.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Ryan! Thank you for your honest feedback! We're delighted to hear you’re enjoying the stunning picture quality with UHD discs. We appreciate your thoughts on the interface and will keep them in mind as we continue to enhance the user experience. - S Panasonic

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of sound and image, outstanding... You get what you pay for, it's pricey compared to other models but 100% worth the money as long as you have a good HDR 4K tv and a receiver capable of handling the sound experience.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We always strive to provide high quality products to our customers. Enjoy! Panasonic

  • Rated 5 out of 5 stars

    Nice disc player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Sony X800M2 that started having problems reading old DVDs. Got the Panasonic UB820K hoping to fix this. It does load faster and played some of the DVDs so we were happy. Plays 4k like a dream. Just use it to play discs. The new audio formats supported are great on our 7.2.2 surround system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re so grateful for your 5-star review! Thank you for your support and for sharing your experience. -C Panasonic

  • Rated 5 out of 5 stars

    Best 4k player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k player with dolby vjsion for the price. Got it on sale. If you have doubts wanting a 4k player but have a ps5 or xbox. Just buy it. This is better and has dolby vision!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    Best ratio of performance to cost in media players

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Dolby Vision capable set and 4k disc purchase this player. The tone mapping and video processing capabilities enhance every movie but, specifically top notch mastered DV presentations. The DP-UB820-K is worth every penny in an age of deprecated physical media.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    If you prefer physical media, you'll love this.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Panasonic UB820 after having some issues with my Sony UBP-X700 player and the upgrade has been significant. It's a substantially more powerful and responsive machine. I love the HDR tone mapping features. I've used it for both Blu-Ray and 4K Blu-Rays and it looks and sounds excellent. Whether in Dolby Vision or not, the quality of physical media compared to streaming is worth the lack of convenience (as if having to get off the couch and switch out discs is some unsurmountable task). I'll be honest and say I don't use the streaming/smart TV functions, so I can't really speak to the quality of the other functions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Rated 5 out of 5 stars

    Best player out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best player out there for the price. I've had nothing but Panasonic's for the last five years before that it was Samsung. The Samsung's all were junk. I tried a Samsung for a little while right before this one and it was all right but nowhere near, did it have as good of a picture and settings for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Outstanding piece of hardware !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it is the best 4K Blu-ray player ive ever owned.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe would be the remote. Wish it was more universal. Besides that, its awesome.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C Panasonic

  • Rated 5 out of 5 stars

    UB820

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing this player with a Sony 77A80J made a world of difference. Before I was playing the 4k disks from PS5 but the image was not even close what the UB820 can produce in HDR or DV.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 4k player. The PQ is amazing as well as the SQ. I had a Sony 6700 and picture and sound is much better. Menu has enough settings to be able to tailor the picture quality for your set. I would definitely recommend this player

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your comment. We always strive to provide high quality products and we're happy for your experience. Panasonic