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Customer Ratings & Reviews

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Your price for this item is $499.99
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1838 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Streaming 4K Ultra HD Blu-Ray Player's picture quality, Dolby Vision performance, and upscaling capabilities. Users also appreciate the player's quiet operation and overall performance. Some customers find the button layout and user interface could be improved, and others feel the remote control and app selection are adequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,838 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Top notch 4k

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K player never freezes and great HDR/Dolby vision

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfectttt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this first and then couple of 4K UHD disks. The panasonic is really good. Way better than the LG Bluray disk player I got last year

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Best player out there for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some cheaper 4K players out there (that don't support the media formats or HDR standards of this player), but if you want something that is fully featured, this is your best option at the moment. The biggest drawback I have found is artifacting with the tone mapping. If you have that feature turned on and there are fast moving and high constrast objects on-screen, they will appear to break up as part of the prior frame remains on-screen. It's annoying and I just leave it off now whenever I watch action movies and the like. It's still nice to have for dramas - stuff that you know will be fairly still, because it helps salvage some details in highlights. Overall I'm super happy with the player and would recommend it as the go-to option for anyone wanting to get into physical 4k media and legacy physical media.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    By far, Best 4K Bluray player on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far this is the BEST 4K Bluray player out there. It will play all of your 4K + 3D + 2D Blurays, DVDs, CDs, etc. Also if you have a 4K TV it will also play 4K HDR and Dolby Vision. If you have an older 4K TV that is not capable of HDR this is the only player that will configure the 4K HDR disk and convert it to SDR to give your 4K TV the Best possible picture no matter what. If you're looking for a 4K Bluray player that does it ALL, this IS the one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5-stars! Hope to see you again soon! Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a blu-ray player for 4K movies this is it. Best bang for the buck on the market. Blows PS5 out the water.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player. Image and sound are fantastic. Easy set up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K discs are still be than streaming. This player has outstanding video and audio quality. Definitely worth it if you have a 4k HDR set.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K UHD player is the top notch on the market right now, period

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture quality with amazing color.lots of adjustments for your personal taste. A must have player. A great upgrade.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, worth every penny. Bought an Audio Quest 4k hdmi cord and it looks perfect, especially at night. Sound is great as well would highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    absolutely superb 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best 4k player without breaking the bank. read all the professional reviews as there are very few negative aspects for this player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all its programed to do. Great sound and picture!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent blue ray player. Really no complaints at this point other than the streaming apps are far and few at the Panasonic store.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 1 out of 5 stars

    Dead on 2nd use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during BF. Didn't set it up right away but got around to it this week. First night, worked just fine. 2nd day it stopped reading the disk. Google "UB820 no read error" and there's and there's tons of people with same issues due to poor QC. Besides the dead player, very laggy UI and very outdated. First time using the remote was a bad experience too due to the Netflix button being positioned extremely poorly. Honestly expected better from a $500 device. Luckily I'm still within the return window and will be taking it back tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the honest feedback. We’re truly sorry to hear about your experience with the Blu-ray player. This is certainly not the quality we strive for, and we understand how frustrating this must have been, especially given your expectations. Your feedback regarding the performance, UI, and remote design is invaluable, and we’ll be sure to share it with our team for review. We appreciate you giving our product a try and hope we can regain your trust in the future. - F Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Panasonic 4k Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces my Sony 4k player and it is definitely a step up. The color quality and sound are excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One heck of a 4k player the build quality and picture are amazing!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Panasonic makes an excellent 4K player!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K Blu ray player!! Easy to setup and the picture & sound are great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Best Buy for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound on CDs. Dvd movies are crystal clear. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Incredible sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you pay, this is absolutely worth it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mike! Thank you for your feedback! We’re so glad to hear that you feel the product is worth the price. We aim to provide quality at a great value, and it’s wonderful to know that it’s meeting your expectations. - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge upgrade from our original Sony 4k player. The picture quality is incredible and the smart player comes with all the bells and whistles.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic