Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1866 reviews
(1,866 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers value the Streaming 4K Ultra HD Blu-Ray Player for its excellent picture quality, Dolby Vision performance, and upscaling capabilities. The device is also appreciated for its quiet operation and overall good performance. However, some customers find the button layout and user interface to be less than ideal, and the remote control and app selection could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great i am having trouble finding money for only ultra 4k Blu-ray to buy .
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Rated 5 out of 5 stars
Top notch 4K player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If want want the best picture possible out of your 4K TV, then this is the player for you.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Rated 5 out of 5 stars
panasonic blu-ray player model UB820
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This blu-ray player is everything I hoped for. It lives up to the Panasonic reputation. I recommend it to anyone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations!
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great 4k player. Better than OPPO 203. Multiple audio and video settings.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for choosing Panasonic!
Rated 1 out of 5 stars
Defective $400 player?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this player after reading a lot of positive reviews and a few bad ones. I really regret buying it. When it works at all, it will freeze randomly and has to be unplugged and re-plugged before anything will happen. Then, it will just hang, scrolling "Please wait". I leave the room and come back after a while and find it still scrolling. It won't move on from please wait without unplugging again. This will happen multiple times before finally finishing the boot up. Then I'll restart the movie and it plays for a while before freezing again. It's in an open space, away from any heat source, so it can't be overheating. A check of the setup menu shows that the firmware is current. I've had to box it up and ship the unit to Panasonic at my own expense. The email from panasonic's service dept says they don't repair these units. They'll just swap it for a refurbished one. Best buy's policy is that they don't take returns after 15 days.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Rated 5 out of 5 stars
Great Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this 4k player to my new LG OLED, and I've never watched a clearer movie in my life. Definitely worth the buy!!!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Yes Dolby Vision too
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this player. It replaced a Sony UBP-X700 that claimed to handle Dolby Vision but was not compatible with my TCL series 6 TV in DV mode. The Panasonic provides a better picture in HDR 10 also. I do like the larger remote; it is easier to hold in my hand. I like having an alphanumeric display on the unit itself, in addition to the on screen display. It is expensive, but now I am viewing both HDR10 and DV movies, and feel more satisfied with my TV's performance too.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
Great DVD player, only problem is the DVD's
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great DVD player, only problem is the DVD's. I bought this so I could get more true 4K movies with Dolby Atmos sound, not every movie on Xfinity has those capabilities. With a newer DVD it does great, awesome picture and sound. I get most all my DVD's from DVD.com (Netflix) and sometimes the discs can have some wear and scratches, so those don't always play well, not the DVD players fault but a liability of the format.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
4K Performance is Outstanding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this player. Best 4K performance I've seen and worth the cost.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hey! Thank you for your fantastic 5-star review! We’re thrilled to hear that you're loving the DP-UB820-K and that it’s providing the best 4K performance you’ve experienced. It’s great to know that you feel it’s worth the investment. We truly appreciate your feedback and hope you continue to enjoy an amazing viewing experience! -C
Rated 5 out of 5 stars
Dolby Cinema at your homr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic dp-ub820 is a must have for a home Dolby Cinema. Dolby Vision and Dolby Atmos, at your home!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating!
Rated 5 out of 5 stars
Great 4K Player!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 4K player available for this price unless you wanna pay 2x the price for the UB9000.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. Happy New Year! -A
Rated 5 out of 5 stars
Best 4k player on the market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently the best 4k player on the market. Loaded with all the newest decoding, including dolby vision! For 4k video reproduce, you simply cant buy a better player at its price. If you plan on using it as a streaming device, youll be disappointed. Panasonic isnt up to par in the app availability dept. But those buying this player are buying it for its quality as a dedicated 4k uhd player...
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
Excellent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best 4k player hands down make watching 4k movies really pop definitely worth the price
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
Great value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a 4k player with many features and this one had a good price as well.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi! We're so happy that you enjoyed our product! We're so glad to hear that this 4K player meets your needs with its features and great price. It's always a win when you find the perfect balance of quality and value. - S
Rated 5 out of 5 stars
Very Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was/is pricy but you get what you pay for. Picture and audio better than my past 4k players.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Worth every penny!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome 4k player! Hooked up to my Sonos arc and lc CX and just has been an awesome movie watching experience.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic player. High quality with plenty of features. Only knock would be the remote. Could’ve been better.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product.
Rated 5 out of 5 stars
Great Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outside the Oppo 203, this is the next best 4k Blu-ray player I have ever owned. The dolby vision is outstanding!!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Best Blu-ray player
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Blu-ray player instead of Oppo player. Is perfect for my Soundsystem settings. Very quiet and smooth.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning image and sound quality from this unit!!!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C







