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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1839 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Streaming 4K Ultra HD Blu-Ray Player's picture quality, Dolby Vision performance, and upscaling capabilities. Users also appreciate the player's quiet operation and overall performance. Some customers find the button layout and user interface could be improved, and others feel the remote control and app selection are adequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,839 reviews
  • Rated 5 out of 5 stars

    Excelleny Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksngreat and upscaled. Makes some blu rays playbas 4k

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the excellent rating! We're delighted to know you're satisfied with your purchase. -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Panasonic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blu ray player, the besta I hve ever have, amazing!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Excellent 4K player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great interface and playback quality is superb. It uses all of the latest picture and sound upgrades.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Nothing but issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this unit for less than a month and have had nothing but issues with it. I spend more time troubleshooting these issues than I spend enjoying content on it. Dolby Vision, one of the main reasons I purchased it, cuts in and out, sometimes it will play Bluray movies with the sound but no picture, it freezes up and constantly has to be turned off and back on to get it to work - too much work just to watch a movie. I now have a $500 paperweight. Not impressed or happy with the purchase. Absolute junk!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. We would recommend that you make sure the discs you are playing are not damaged or dirty, as it might cause the playback to freeze. Additionally, please ensure the region and media format are compatible with the unit. A list of playable media can be found in the operating manual. If the issue persists, please check the firmware version of the unit and update it if necessary. The last update was released June 2024. Kindly note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic 4k/3d player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this 4k player for a few months now and it is the nicest player ive owned. It is a bit pricey, but is 2nd best to the Oppo players. This has everything you will need in a modern visual/audio technology. You wont regret your purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4 k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for my 4K movies I recommend it to everyone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player it handles all of my discs. No freezing issues unlike my Previous Sony XM-800M2. Picture and sound are great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Rated 5 out of 5 stars

    Modern Atmos Bluray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the bluray/dvd player with the most settings I have ever owned, and it can receive updates from Panasonic too. The base format seems to be very complimentary to what anyone may have and then there are plenty of ways to customize for you setup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 3 out of 5 stars

    24 frames is the only way to watch films.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really expensive just to make sure I can watch films in 24 fps. Hey Hollywood 60 frames isn't the way to make movies. I had to get this just to ensure I can continue to watch films going forward as everyone is forcing things to be in HDR and making the soap opera effect harder to escape. So I spent 400 bucks for what essentially is a worse Blu-ray player. 4k isn't worth the artifacts from frames not meshing. The future of cinema is looking very bad. As far as 4k uhd disc players go this is supposedly the best and I don't have much to complain about with the player, just the entire industry and their stupid choices.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture and sound. Only complaint is the operating system. It looks like it's from 2005.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    One of the best 4k Players on the market!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between this model and the UB9000 which is double the price at $999.99. The optimizer enhances the picture to new heights and the upconverter is crazy good because Blu Ray disc looks almost 4k like and DVD's looks like HD. I believe you'll only see the value if you have a higher end TV though.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Reliability with 4K disk playback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no freezing of 4K disk playback like my and many other's Sony players are prone to doing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    So nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all so far i love it this is my 2nd player the other i have had a few years and it rums well they both are great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for being a valued customer. Your feedback helps us improve! -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good product. Easy to use and good operation.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to use and good operation.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic 820 Blu-ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered all the options and wireless connections that the higher end units don't

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    GOOD ITEM

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good... No complaints... Very happy with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic 4k Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k player is a beast. The HDR 10 and Dolby Vision upscale options and the 7.1 surround sound puts this 4k player in a class by itself

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is the one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after reading existing reviews and not having much luck with my Sony UBP-X800M2. It is really this good. I am using this with my home theater system through an eARC setup and Denon AVR-X2800H receiver. It works perfectly and the picture is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -G Panasonic

  • Rated 4 out of 5 stars

    Great performance, low build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly fine playback quality, however the build quality is very low, the packaging weighs nearly as much as the player itself. If build quality isn't a priority, this is a fantastic player for the money.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product hope you like it if you purshase it ok

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic