Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1868 reviews
(1,868 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers value the Streaming 4K Ultra HD Blu-Ray Player for its excellent picture quality, Dolby Vision performance, and upscaling capabilities. The device is also appreciated for its quiet operation and overall good performance. However, some customers find the button layout and user interface to be less than ideal, and the remote control and app selection could be improved.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bad player.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst players ever. Audio drop outs, random distorted colors, major disc freezing. Cannot watch a movie, period unless it is a regurlar blu ray. The ub820 is incapable of reading discs with as much data as a 4k disc has. Paid $550 for this player. Extremely dissappointed. Panasonic will not return emails.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. We would like the opportunity to talk and investigate your feedback further. Please contact the support team at https://shop.panasonic.com/contactus
-A
Rated 5 out of 5 stars
This is the one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after reading existing reviews and not having much luck with my Sony UBP-X800M2. It is really this good. I am using this with my home theater system through an eARC setup and Denon AVR-X2800H receiver. It works perfectly and the picture is great.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -G
Rated 5 out of 5 stars
Best on the market!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best blu-ray player I've experienced. Quality is unsurpassed. Cannot comment on 4K disc playback because my television does not have HDR; but just for blu-rays, the cost was worth it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M
Rated 5 out of 5 stars
The best 4k player you can get
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What more can i say that hasn't already been said this is the best 4k player you can get other than the 9000 with is 1,000 bucks the HDR optimizer is simply amazing if you want a reference quality player and you want the most out of your display then get this player.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations.
Rated 3 out of 5 stars
24 frames is the only way to watch films.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really expensive just to make sure I can watch films in 24 fps. Hey Hollywood 60 frames isn't the way to make movies. I had to get this just to ensure I can continue to watch films going forward as everyone is forcing things to be in HDR and making the soap opera effect harder to escape. So I spent 400 bucks for what essentially is a worse Blu-ray player. 4k isn't worth the artifacts from frames not meshing. The future of cinema is looking very bad. As far as 4k uhd disc players go this is supposedly the best and I don't have much to complain about with the player, just the entire industry and their stupid choices.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 5 out of 5 stars
Great Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent player it handles all of my discs. No freezing issues unlike my Previous Sony XM-800M2. Picture and sound are great
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C
Rated 4 out of 5 stars
great 4k blu-ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would purchase it again, this player outperforms every i have owned .
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
So nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues at all so far i love it this is my 2nd player the other i have had a few years and it rums well they both are great
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for being a valued customer. Your feedback helps us improve! -C
Rated 5 out of 5 stars
Excellent 4K player
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great interface and playback quality is superb. It uses all of the latest picture and sound upgrades.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M
Rated 3 out of 5 stars
it's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was challenging to get rid of the irritating VIERA link that popped up magically. And, because the Geek squad TOTALLY mis-programed my universal remote, that money was poorly spent. As long as the box doesn't weird out again, it's ok. Challenges remain with understanding the codes to operate the player.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate you taking the time to share your thoughts about your experience. Your feedback is important to us as it helps us improve and enhance the quality of our products and services. - S
Rated 5 out of 5 stars
Panasonic 4k Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 4k player is a beast. The HDR 10 and Dolby Vision upscale options and the 7.1 surround sound puts this 4k player in a class by itself
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Rated 5 out of 5 stars
Excellent 4K Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a top quality 4K player to pair with my OLED TV. The Panasonic performs perfectly playing all types of disks (SD, BD & 4K) as well as streaming content. It costs a bit more than most players but you get what you pay for!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
Great 4k Player for the Price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4k Bluray Player for the price. I was a little surprised that the player is very lite and not heavy at all.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C
Rated 5 out of 5 stars
Reliability with 4K disk playback
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, no freezing of 4K disk playback like my and many other's Sony players are prone to doing.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 4 out of 5 stars
Great performance, low build quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly fine playback quality, however the build quality is very low, the packaging weighs nearly as much as the player itself. If build quality isn't a priority, this is a fantastic player for the money.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C
Rated 5 out of 5 stars
One of the best 4K players out there.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good 4K player. I have the UB 9000 and UB 900 so I bought this for another room because it’s just a hair below the other models and way cheaper. Panasonic makes killer 4K players. I love it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations.
Rated 4 out of 5 stars
Good 4K player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good player. Menu is generic and not a great store selection.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We will take your feedback into consideration. -A
Rated 5 out of 5 stars
She’s a beaut
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply beautiful the way I play the movies. Streaming sucks now
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M
Rated 5 out of 5 stars
Panasonic - streaming 4K ultra HD DVD player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this 4k video player to raise my 4k DVD viewing experience. I had purchase a less Sony version, but after taking to a sales associate I change my order to this version that was on sale. I am very happy with the quality of this unit.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!
Rated 5 out of 5 stars
Panasonic Blu-Ray DP-UB820
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read many reviews before buying this model and am very happy with my purchase.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C







