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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.7 out of 5 stars with 1868 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers value the Streaming 4K Ultra HD Blu-Ray Player for its excellent picture quality, Dolby Vision performance, and upscaling capabilities. The device is also appreciated for its quiet operation and overall good performance. However, some customers find the button layout and user interface to be less than ideal, and the remote control and app selection could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,868 reviews
  • Rated 4 out of 5 stars

    No audio on startup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes when I first turn on the player it doesn’t play any audio, and I have to turn it off and reboot, second time around it always works. Everything else is good, but that issue does get a little bit tiresome after a while. I haven’t used it for any streaming services so I can’t comment on that, but it plays discs great besides the audio issue.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Absolutely the best 4K UHD Blue-ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 4K UHD projector and I wanted to have the best player to get the best picture and audio on the market. I started with a Samsung M8500, which is a good player, then I saw the Sony X700, which is a good player. I wanted more, so I did a lot of research and found the Panasonic DP-UB820. I absolutely love it. I have an 7.2.4 theater. I couldn't wait to test drive a quality movie, so I bought and played The Black Panther. WOW! The color and sound was fantastic. To get the best for your money, you can't get anything better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Excelleny Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksngreat and upscaled. Makes some blu rays playbas 4k

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the excellent rating! We're delighted to know you're satisfied with your purchase. -C Panasonic

  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but unfortunately it was not compatible with my sound bar so it had to be returned.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Superb 4k player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is awesome. It plays hdr10+ and dolbyvision discs. It does a great job upscaling blurays. It is definitely worth the money!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C Panasonic

  • Rated 4 out of 5 stars

    blue ray 4k

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. could be a little more premium looking

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for taking the time to share your thoughts and feedback with us! -G Panasonic

  • Rated 5 out of 5 stars

    Panasonic 820 Blu-ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered all the options and wireless connections that the higher end units don't

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Best UHD player out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same features as the more expensive model, but with a less expensive chassis. Absolutely the player that you want to have, because of the proprietary tone-mapping software onboard. Just read pro reviews of this unit, and you will know it's the one to get.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Best Standalone 4K Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4K player for the price. Previously had a Sony 4K player that was skipping on me so I upgraded to this Panasonic and I have had no issues so far.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it takes time to learn the remote button layout. i like that it has HDR play back.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Absolutely stunning picture and sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible, the 4K quality we get watching ultra HD is far beyond anything I have seen demonstrated before. You pay to play with this piece of equipment

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Nice looking machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek looking machine, haven't been able to enjoy yet but can't wait

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Rated 5 out of 5 stars

    HDR tone mapping second to none. Buy now

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I ended purchasing this through a different source, I have to say that this machine is phenomenal! HDR tone mapping is second to none.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 4 out of 5 stars

    4k blu ray player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good 4K Blu-ray player. It makes regular DVD movies look better and it upscales Blu-ray movies to 4K it has a clean look. I just wish it was more sturdy and heavier.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Happy with our Panasonic DP-UB820-K Blu-ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Blu-ray player, versatile, easy to set up for our use. Connected to a Samsung OLED tv and a Denon sound system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    A great 4K player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent 4K player! Both the video and audio outputs are superb. This is my first Panasonic player after several Sony players. Im impressed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 5th 4k dvd player and so far it is great. My others sony and LG all had freeze isues and can't have that when watching a movie. Yes its the most expensive but got a good deal with 100 bucks off.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for the 5 stars. Panasonic

  • Rated 5 out of 5 stars

    This 4K player is the bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the definitive 4K blu-ray player for a reason, and it doesn't disappoint. If you can afford it, this is the one to get.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    GOOD ITEM

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good... No complaints... Very happy with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 4 out of 5 stars

    A little pricey when compared to others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading, Excellent picture and audio quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic