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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1842 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the Streaming 4K Ultra HD Blu-Ray Player's picture quality, Dolby Vision performance, and upscaling capabilities. Users also appreciate the player's quiet operation and overall performance. Some customers find the button layout and user interface could be improved, and others feel the remote control and app selection are adequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,842 reviews
  • Rated 5 out of 5 stars

    Oppo's best alternative

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best alternative to no-longer in production Oppo. Superb quality playback. Love the fact that background image can be customized

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Rated 5 out of 5 stars

    Goood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well, i've had several players, none of them seem to work properlly, hope this one will last, a little expensive for player, so far, love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great UHD player!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with a 4k projector and like the HDR feature which calibrates the images based on how the room is lit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    PANASONIC DP-UB820-K 4K ULTRA

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a nice unit for the short time I had it. But in the end swapped it out for Sony UBP-X1100ES. I like the better build quality of the Sony and 5 year warranty. I would still recommend the Panasonic though.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us improve our technology and services. Panasonic

  • Rated 4 out of 5 stars

    Fancy overpriced blu-ray player, seems to work wel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good, even if a little over priced. Most of the functions make sense and easy to work. Most of the time we just stick disc in and let its play. It's probably more than most people will need, hence the high price tag.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Panasonic 4k Player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player so far but I've had issues in the connection with my LG OLED TV. Sometimes it will not connect to ARC and I have to mess with it until it connects. If not for that issue, I'd really give it 5 stars.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us Panasonic

  • Rated 4 out of 5 stars

    worth the high cost

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    think the best part of this player is the blu ray upscaling. almost looks better than buying the 4k disc itself. might be worth the cheaper cost of blu rays if the picture quality is similar

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    very nicely built unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this lives up to expectations as it is a premium priced unit. My Sony lasted only 2 years with light use, the DVD drawer mechanism broke. So far so good

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Panasonic UB820 4K, PLAYER...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BADABOOM!!! This Is The Way To Go, If Your In To Adjusting Your Movies... Because You Can Tweek The HDR, To Your Liking...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful machine that is absolutely a worthy upgrade for anyone using the UHD reader inside an Xbox or PlayStation

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    You wont be disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the ultimate 4k player this is it!! Also the best player for upscaling 1080p blu rays to 4k.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    4k Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing player, really pops the 4k resolution on my new LG OLED TV. Has about every playback format you could ask for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Blu Rays can repeat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried Samsung, Sony and other Blu Ray players and this Panasonic is the only one that will allow you to set repeat for any Blu Ray.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! We use it the most with wifi to watch built in app Netflix and YouTube! Of course we still watch dvd/blue ray movies

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Panasonic 4K Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 4k blueray player i have ever owned. The best bang for the buck.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Best 4k Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k player for its price. Has great HDR correction.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    Great 4k uhd player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k uhd blu-ray player for the $ on the market today. I got this on sale $100 off. That makes it a no brainer....

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Superb HDR feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UHD Blu-ray. The tone mapping and HDR features makes it worth over any other player. It’s expensive but worth it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great Blu-ray player for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features and picture/sound quality. The casing is a little cheap, all plastic, But what’s inside is what counts!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    Buy it, and you won't regret it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic experience since updating this DVD. The video clarity etc. was crisp.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic