Customer Ratings & Reviews
- Model:
- DP-UB820-K
- |
- SKU:
- 6278202
Customer reviews
Rating 4.7 out of 5 stars with 1842 reviews
(1,842 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Streaming 4K Ultra HD Blu-Ray Player's picture quality, Dolby Vision performance, and upscaling capabilities. Users also appreciate the player's quiet operation and overall performance. Some customers find the button layout and user interface could be improved, and others feel the remote control and app selection are adequate.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good 4k player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and was easy to set up. I have a 4K OLED LG TV (2020 CX) and the 4K image looks great. Connected to my Denon AVR without any issues. The OS graphics are severely outdated and clunky.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Picture quality, Upscaling
Rated 4 out of 5 stars
Very good player.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It upgrades every DVD to higher level. It also makes any app picture much better. The only complain is that it doesn’t play all format disks.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
Great player.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good option for those who do not yet have a 4K display. Great at down converting 4K HDR to SDR.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
Loving it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Very easy to set up and get right to playing your UHD discs.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations! -M
Rated 5 out of 5 stars
Panasonic 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this 4k player pictures color are fantastic load time it super fast.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M
Rated 4 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, even though when playing some 4K titles such as The Incredibles 2, the picture often gets pixelated halfway through the movie. Restarting the player fixes the problem. This doesn’t happen to my Panasonic UB900 4K player.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
Stop researching, UB820-K is what're looking for!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been researching and waiting for the UB820-K BluRay player to drop in price for months and on Black Friday it finally did. It went from 499.99 to 397.99 and I snatched it up in a matter of minutes. For the past year I've been building a home theater system and this was the final piece of the puzzle. So far I have nothing but great things to say about the UB820-K (-K means it comes in the color black) BluRay player! I can tell you this much, you WILL NOT find a BluRay player on the market that has more bells & whistles than this one...even @ $499.99. Where I live I can't stream movies (ViaSat internet), so it's old school for me, but I don't mind sounds excellent on my Denon & Klipsch 7.1.4 Home Theater System w/ Dolby Atmos.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M
Rated 5 out of 5 stars
Great 4K player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Xbox series but didn’t like the blacks on 4K disc. UB820 solves that issue, upscaling is smooth too.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
DVD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to watch dvds and stream music could be a little easier to use for an older person.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us!
Rated 5 out of 5 stars
Best 4k player period!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Panasonic 4k blu ray player is incredible. With Oppo out of the picture that makes this player king of the hill.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Cons mentioned:Functionality
Rated 1 out of 5 stars
NOT WHAT I PAID FOR.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having just bought this unit this morning, it has crashed once already. It sounds good but I cannot get Dolby Atmos on it. I am playing Blade Runner 2049 and no Atmos. I have tried several times to update the Firmware but it says no update is needed. My LG BluRay plays Atmos and this does not. This unit crashed while using YouTube so now it sucks a lot more.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -M
Rated 5 out of 5 stars
Fabulous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compliment for a brand new OLED TV. Glad I did.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 1 out of 5 stars
Three Strikes! None play BR without locking up!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a BR-UHD player to augment my excellent Oppo 103. Having read all the reviews gushing about the PQ from this player, I bought one, or should I say 3? I hooked up the first one and watched a BR UHD disk. It played fine. Then I tried to play a brand new BR disk (Fire With Fire). It locked up at about 53 minutes into the disk every time I tried it. Thinking it a fluke, I returned it to BB for an exchange. Then I tried the second one. It had the same problem so I returned it too. Finally, the third Panasonic DP-UB820K I tried failed also. Hats off to BB! Thankfully they took each one back and exchanged them but I finally gave up. The same Blu-ray disk played perfectly on my Oppo 103, my LG UBK 80, and my PC's LG BR CDROM. It failed not only on the 3 DP-UB820Ks but also on my older Panasonic DMPBD35 and DMPBDT220 that I had shelved because of their failure to play Blu-ray disks without locking up. Sadly this inability to play Blu-ray disks reliably without locking up is commonly reported by other Panasonic buyers. I can only conclude from the sample of 5 Panasonic BR disk players I tried that Panasonic can't make reliable BR drives. I finally bought a Sony UBP-X800M2 from BB. I tested the same disk and Sony plays it perfectly. So what if it doesn't have the "ultimate PQ"? The Sony's PQ is still great and best of all, it doesn't hang up like all the Panasonic BR players I tried. Playback roulette ruins the entire movie experience. Sorry Panasonic, you've burned this bridge.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
We understand your disappointment. It’s important to us that our customers are more than satisfied, and we would like the opportunity to assist you further. If you experience technical issues with this Panasonic product or have any questions that need to be addressed, we would be more than happy to help you. The best course of action would be to contact our support team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST at your earliest convenience.
#C
Rated 5 out of 5 stars
outstanding picture ease of use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the upscale of quality of the picture. Strongly recommend this media unit to complete any home theater experience.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
The best $500 Blu-ray player on the market
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic is probably the best company that still makes Blu-ray players.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
Rated 5 out of 5 stars
Great device and features!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device with incredible reviews. It provides tone map settings for HDR to your TV or projector.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Excellent picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Samsung aled TV. This player renders hdr10+ blue Rays beautifully. Just make sure you use a premium high speed hdmi cable
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
The 4k Player on the market
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best 4K player on the market. You will enjoy the quality of it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the 5 stars!
Rated 5 out of 5 stars
Great addition to home theater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is a bit pricey but if you can get it on sale, then it helps with overall value tremendously.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
Rated 5 out of 5 stars
Great player.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid 4K player. It can play almost anything. Support physical media.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M







