Customer Ratings & Reviews
- Model:
- DP-UB820-K
- SKU:
- 6278202
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Streaming 4K Ultra HD Blu-Ray Player's picture quality, Dolby Vision performance, and upscaling capabilities. Users also appreciate the player's quiet operation and overall performance. Some customers find the button layout and user interface could be improved, and others feel the remote control and app selection are adequate.
This summary was generated by AI based on customer reviews.
Nice player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I upgraded to this model. Loads fast and easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Great Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It plays every 4k disc I put in. I had used a sony 800m player before but the sony player isn't as consistent as this one.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Sturdy build
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job and is good build. Its a little laggy on start up and the menu esthetics leave wanting.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
HD Player
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up plays movies with no troubles. smart capable love it
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
BEST BLU-RAY DVD PLAYER OUT THERE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality Blu-ray DVD player of all the others.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Picture quality
Big T
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best 4K player on the market for the money. It’s a bit more than it’s Sony counterpart but the picture quality is actually better
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
- Pros mentioned:Picture quality
Not compatible with DVDs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Latest version of the firmware v1.69 is not compatible with DVD discs. I have tried 20 of them and they cannot read it. It can read any BluRay or 4K BluRay that I throw at it. Amazing video and audio quality. My 7 year old BluRay supports DVD, BluRay, and 4K Bluray. C'mon Panasonic...you can do better for a $400. Returning it immediately.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We would need to check the settings that you have on your product in order to provide you with the proper solution. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M
Good player overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have one gripe information voice speaks to fast anyway of slowing this feature down other wise it's a good unit.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Best 4K player for projector owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a projector then you must have this player
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is super slow. Hit the "internet" button and that's when you realize just how slow the menu system is. Why doesnt it play The Lion King bluray or UHD blu ray? Movie plays fine in my other players, but not on this. Yes I am using for most up to date firmware.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Big upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a big upgrade from my 10 year old blu ray player. I just wish it played more digital file types.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Misleading player regarding 7.1 inputs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had a Panasonic SA BT-200. When it stopped working properly I wanted to replace it. After my good experience with Panasonic I bought this model. I came to find out it was an inferior model. The website led me to believe I could hook up my previous 7.1 speakers. No where in the description did it state I needed to buy an additional amplifier. The Blu Ray player has 7.1 speaker connections on it. But without an amplifier you can only hear sound if you hold the speaker to your ear. I contacted Panasonic customer support. The agent could not help, he asked his other agents for help who also were clueless. They said they would research and get back to me. Never did. I search the internet and found a review on the Critchfield site where numerous customers were also asking about getting sound out of their speakers. Crutchfield stated you need an amplifier. So, Panasonic not only is misleading customers by selling a unit with the connections for speakers which doesn't work, but also their customer support agents have no idea how the unit works. Wish I could return but I bought this and did not get a chance to hook it up until a few months later, past the return date. Now I must spend additional money on an amplifier.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us! The SA-BT200 and DP-UB820-K are different types of products designed for different purposes. The SA-BT200 is a Home Theater system focusing on sound quality, while the DP-UB820-K is a Blu-ray player emphasizing high-quality video playback. While a Blu-ray player can work without an amplifier if you're using the TV's speakers, for a more robust audio setup with external speakers, an amplifier or AV receiver is typically needed. We apologize for any misunderstanding, but it's important to clarify that on our website we emphasize the capabilities of the HDMI Low Clock Jitter Process in delivering exceptional audio quality, regardless of the brand of TV or AV receiver. Additionally, our manual outlines two potential connections: one to a TV and the other to an amplifier. It's worth noting that the functionality of a Blu-ray home theater system may differ from that of a standalone Blu-ray player. -M
Great player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st 4k player ever owned. Plays 4k movies well.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Panasonic Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I soooo love this new Ultra HD player. So happy...
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Very good quality,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little too expensive but worth it, I wish it also played saves and DVD audio, then it would have been excellent.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
- Cons mentioned:Button layout
Overhyped Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it was greatly lauded for it's tone mapping abilities. I was using it with a 1080p projector and was hoping to open up the world of 4k discs with exclusive Atmos tracks. I spent significant time trying to get the various settings right, but ultimately found that the HDR -SDR conversion lacking, especially in skin tones. The greyscale performance was better, but the colors were just wrong. I've heard great things about this player, and perhaps it is very good on a 4k/HDR display, but it's not the best choice for down scaling. I also found the build quality to be a big let down along with the menu system being cheap and clunky. The apps (netflix and prime) would not connect either, so I was unable to utilize any internal tone mapping/video processing for streaming either. Audio performance was solid, perhaps better than the player I ended up with.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Amazing Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite expensive for my liking but I’ve been wanting a 4K Player and this thing is amazing! Image is superb!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied,. Open box was in excellent condition
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
- Pros mentioned:Picture quality
Panasonic 4K player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding 4K player, best 4K player I had ever owned
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Great player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great 4K player. Decent price on sale. Wish they delivered with a box around it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.