Customer Ratings & Reviews
- Model:
- DP-UB820-K
- SKU:
- 6278202
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Streaming 4K Ultra HD Blu-Ray Player for its excellent picture quality, Dolby Vision performance, and upscaling capabilities. The device is also appreciated for its quiet operation and overall good performance. However, some customers find the button layout and user interface to be less than ideal, and the remote control and app selection could be improved.
This summary was generated by AI based on customer reviews.
Happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied,. Open box was in excellent condition
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Misleading player regarding 7.1 inputs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had a Panasonic SA BT-200. When it stopped working properly I wanted to replace it. After my good experience with Panasonic I bought this model. I came to find out it was an inferior model. The website led me to believe I could hook up my previous 7.1 speakers. No where in the description did it state I needed to buy an additional amplifier. The Blu Ray player has 7.1 speaker connections on it. But without an amplifier you can only hear sound if you hold the speaker to your ear. I contacted Panasonic customer support. The agent could not help, he asked his other agents for help who also were clueless. They said they would research and get back to me. Never did. I search the internet and found a review on the Critchfield site where numerous customers were also asking about getting sound out of their speakers. Crutchfield stated you need an amplifier. So, Panasonic not only is misleading customers by selling a unit with the connections for speakers which doesn't work, but also their customer support agents have no idea how the unit works. Wish I could return but I bought this and did not get a chance to hook it up until a few months later, past the return date. Now I must spend additional money on an amplifier.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us! The SA-BT200 and DP-UB820-K are different types of products designed for different purposes. The SA-BT200 is a Home Theater system focusing on sound quality, while the DP-UB820-K is a Blu-ray player emphasizing high-quality video playback. While a Blu-ray player can work without an amplifier if you're using the TV's speakers, for a more robust audio setup with external speakers, an amplifier or AV receiver is typically needed. We apologize for any misunderstanding, but it's important to clarify that on our website we emphasize the capabilities of the HDMI Low Clock Jitter Process in delivering exceptional audio quality, regardless of the brand of TV or AV receiver. Additionally, our manual outlines two potential connections: one to a TV and the other to an amplifier. It's worth noting that the functionality of a Blu-ray home theater system may differ from that of a standalone Blu-ray player. -M
so far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best price I saw was $50 off msrp. so far so good. First Panasonic product in 10 years
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Pros mentioned:Picture quality
Panasonic 4K player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding 4K player, best 4K player I had ever owned
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Began to pause
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning the player for a few years it began pausing in the middle of the movie. The only way we can get it to play again is by stopping and then reloading the disc. At first we thought it was just the movie that we are playing but then after it happened quite a few times with various movies we realized it was the player.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
- Pros mentioned:Dolby vision performance
Best player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful player to. Upgraded from the Sonyx800 for the Dolby vision support. Love it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Nice sound-
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first we were not thrilled, but got a quality HDMI cord and it made a big difference
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Blue ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.machine has tentency to freeze, poor show for a $500 machine
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello William! Thank you for your feedback. We're sorry to hear about the freezing issues you've experienced, this isn’t the level of performance we strive for, and we truly appreciate you bringing it to our attention. We recommend performing a reset on the unit by pressing the OK, Y and B button on the remote at the same time. Press [►] (right) repeatedly on the remote control until “08 FIN” is displayed on the screen. Press and hold [OK] for more than 5 seconds. We hope these steps will be of help! - F
- Pros mentioned:Picture quality
4k blue ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality build very happy with 4k movies pictures are clean and sharp
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G
Best Available 4K UHD BluRay Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tone mapping of HDR10 content is the best on the market, period. It also is capable of processing Dolby Vision and HDR10+ content as well. For the price I expected a much more robustly built case, similar to that of the now discontinued Oppo UDP-203. To get the build quality from Panasonic you have to step up to the DP-UB9000 which cost twice as much and adds tone mapping settings for projectors as well as superior DAC's for two-channel listening.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Overpriced and under-equipped.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced and under-equipped. The Sony 700 is better at half the price. The panasonic remote does not have a button for "subtitles" or "display." The Sony has both. I watched the Criterion Collection DVD of "Downhilll Racer." The DVD menu does not have an option for subtitles, but when you press the subtitle button on the Sony, the come right up. I could never find them on the Panasonic. Worthless.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! To access the subtitles settings, you will need to press the OPTION button on the remote. -M
Won’t play but a few of my discs after 18 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trashed my Sony for constantly freezing a month out of warranty. This player 6 months out of warranty won’t load certain discs, by displaying “Cannot read disc”, or “Copyright Violation”. My discs are kept in pristine condition in the cases so they didn’t go bad overnight. I took it to the best repair shop in my area who I have been dealing with for over 40 years and he couldn’t find anything wrong mechanically with it. As with Sony I will NOT be buying any other Panasonic product.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We apologize for the playback issues you are experiencing. Please ensure that the disc format is compatible with your player. You can find the list of compatible formats in the manual. If the discs are compatible, we recommend resetting the unit to factory settings. To reset the unit, follow these steps:
While the unit is off, press and hold [OK], the yellow button, and the blue button on the remote control simultaneously for more than 5 seconds. "00 RET" will be displayed on the unit's display.
Press [1] (right) repeatedly on the remote control until "08 FIN" is displayed on the unit's display.
Press and hold [OK] for more than 5 seconds. -M
- Pros mentioned:Picture quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works great! Plays discs very nicely. 4k movies look insanely good.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Worth it over Xbox Series X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High price for a 4k Blu Ray player but actually reasonable compared to its competitors in the same class. Noticeable performance upgrade with HDR10+ over the XBOX and also better sound output. Would recommend upgrading the remote to the better version that the next highest model uses.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
It’s real nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s real nice and the picture is wow!!! It’s a great DVD player
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Pros mentioned:Dolby vision performance
Great player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice player, not quite an OPPO but as close as you can get at this time. Only 4 stars because the build quality could be better. Dolby Vision? Yes, but won't play SACD....but my older OPPO will. So I got that goin for me, which is nice!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Excellent player. Complete the package.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t freeze like the Sony X700 kept doing on triple layer discs. If you have that OLED or that top tier QLED don’t skimp out on the player. I only ended up spending more in the long run.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G
- Pros mentioned:Dolby vision performance
Great 4k 3d player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great player, loads movies fast and the dolby Vision sounds great
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G
- Pros mentioned:Picture quality
great player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great player can't go wrong good looking picture good sound
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
- Pros mentioned:Picture quality
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great player for the price. like all of its capabilities.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G