Customer Ratings & Reviews

I have had problems with it producing sound and now it plays a movie for a couple minutes and then it stops playing and won't play it anymore. I have had nothing but issues with this since day one. Complete garbage. Don't waste your money

First one i had to return because the disk drive wouldnt open. My current one works fine

Bought this from recommendation of a friend and reviews. After 6 months will no longer play new 4K or Blu-ray Discs. Unacceptable for any price let alone the high cost of this unit . Now I have the hassle of dealing directly with the manufacturer to get the unit to work. Save your money buy other brand.

After one year, the disc spinner got so loud that the player became unusable. Also, this player glitches out on discs that all my other players can handle without issue.

The playback is great but the streaming services are disappointing. No Hulu, Disney+, Peacock or other staples of on line streaming. Only Netflix, Prime Video and YouTube. Web Browser won’t connect to Disney+ with obscure security error. NAS Home support works well however.

Owned different brands of dvd players in the past and always had good results with Panasonic players especially this 4k player

Close to the performance of the Oppo player, but not quite there yet.

I love Panasonic Electronics but this unit are defective, NETFLIX it takes a couple minute to pop up. When i received the shipment it comes with 2boxes & the original panasonic box are damaged maybe they sent me an open box so i returned it to BEST BUY. Hopefully the re order same item will be fresh from the box.

Straight out of he box it didn't work. $500 item with no tech support phone number...they referred me to a chat that stated that it was no longer covered

As an physical media collector, and a quality guru, I can't express enough how awesome 4k and regular bluray discs look with this player. Paired with my Dennon AVR and my LG OLED tv, you simply can not get the video OR audio quality from streaming services as you can from physical discs and this player. I bought this player about 4 years ago now, and it's still going strong. There have been some hiccups from time to time where a pull of the power plug was needed to reset it, but with the latest firmware updates over the years, this has been less and less of an issue. HDR10 and Dolby Atmos looks stunning through this player. And CD playback is top notch as well. A lot of 1080p standard bluray discs look better on this player as well, as it has awesome up-scaling capabilities. If you're super hardcore about built quality, you could be looking at the big brother of this model the DP-UB9000P1K, but it is just not worth the extra $500 if you don't have a professionally installed home theater setup and the extra cash to burn. While the build quality of that model is top notch, it just isn't worth the extra $500.

I bought this for an all-around player that could handle multiple visual and audio formats. With regard to playing audio CDs, I have noticed excessive vibration when trying to play some of my CDs. I have contacted Panasonic and hope that they can provide a reason for this.

I am very happy with this player.it has loads of features.research and check it out.the only downside right now is the 4K format dvd are pretty expensive but the price will come down in the future.

I would recommend against buying this player. I’ve had nothing but problems since I bought it. After about an hour of watching a DVD or UHD blue ray it freezes and develops red and green blocks and lines. I’ve tried several different cables and it is hooked directly to a LG C9 with a GE premium high speed certified cable. If you look these issues up online you will see that this is not a isolated issue but a major design issue.

By far the best DVD player I've ever used. Last one was an older Oppo. But a considerable amount of time is required to get the myriad settings correct. A complex piece of equipment!

This 4K Ultra HD DVD player is great, there is better definition in the movie scenes.

Tremendous Blu-Ray player. Plays virtually all formats, output is crystal clear.

Received the Panasonic UB820 blu-ray player for Christmas (it was purchased based on research and reviews). Connected the player to our system on Dec 27, plugged it in and tried five different (manufactured/licensed) audio CDs. All played perfectly, BUT the album title and track names were NOT displayed (meaning that the CD Text data encoded on the discs is not read and displayed). I updated the firmware. No help. I spent time in a chat, on the phone, and in email with Panasonic support. No resolution. They did not offer help in getting it to work, nor did they state whether the "feature" is or is not supported. This is basic stuff. It should work out of the box. This may be a minor niggle for many. It is important to me.

One of the best blueray player. It is bit pricy but with very good performance.

Plays movies great. Even movies my previous player skipped or froze on.

Simple the best 4k player you can get for the money