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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 161 reviews

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    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 161 reviews
  • Rated 3 out of 5 stars

    Good music service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use but my wife used and loves it. Good for music people

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working as expected. Still seeing ads, and the page jumps on my S21.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ehhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's aight, I dont really use this service so it was moot for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Music app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great music app because of selection of music

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't gift this subscription

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good price for a Pandora subscription FOR YOURSELF! I purchased this intending to gift it to my father but found out after purchase that it wouldn't work. I had to redeem it for my own account which was NOT what I was trying to do. Also, the 1 year subscription starts the moment you buy this from Best Buy so beware. In trying to figure this all out, I've now lost a week of the membership. Not a huge loss but just adds more disappointment to this purchase. Now to find out how to cancel (through BB or through Pandora) so it doesn't charge me again for next year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, not that many things pandora does well. Wouldnt buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for the subscription with poor music quality and choices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unauthorized charges...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure hope I am not being charged monthly for this music player- as I do use at all. This is yet another unauthorized & unactivated "subscription," unethically dropped into my BB account. Be careful of tricky charges...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    beware, don't buy, you won't be able to get out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased, and not be able to use it, entered on pandora and it's says: " something went wrong, please contact best buy costumer service" but when contacted best buy, they said nothing can be done , since order fulfilled, so does BBY becomes a scam?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I wasn't able to active it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never worked on my end. I wasn't able to active it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was not aware I needed to cancel the free trial

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    be careful. If you do not cancel within the 30 days you will be charged regardless if you activated the free trial or not. I was unpleasantly surprised with a charge on my credit card. I never gave Best Buy permission to release my Credit Card to Pandora.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware: By purchasing this subscription, the subscription will begin the day you purchase it and you will be automatically billed monthly thereafter. Also, customer service handled my issue poorly when I requested a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unaware of how to Do the subscription emails emails have changed I purchased the order and I have not still received a month free

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unauthorized Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged my card even though I didn't activate it. I had to call the customer line to cancel. I couldn't cancel online.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smh pay 2x a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im still being charged monthly and it says error when i try to interact with my year subscription

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not required

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was not selected, was included with a purchase. Be careful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not purchuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not make a purchase on this, i need to call to discontinue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dislike this app. It freezes and starts on its own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pay attention to the tier you're purchasing.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mistakenly purchased thinking it was Premium not "Plus."

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Radio for a change

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio is nice for a change. 1 month is only 50 cents.

    No, I would not recommend this to a friend