Customer Ratings & Reviews

The keys stuck on the keyboard within a month and Best Buy would not replace the keyboard. Will never purchase anything from Best Buy. Worst customer service ever.

Coaxial connector was broke. So it is going back to the store. Found same tv at Walmart for $30.00 less.

Had an entire line of dead pixels running down the middle of the screen on start up. Terrible product.

The fan starts to make a noise after the computer starts to come on. It takes long to come back on.

Very good computer love the quality no issues easy to set up

I got this computer for Christmas and it is a very nice. Once I hooked it up to my wireless network I got the Geek Squad to fine tune this computer. It is so fast when I am on internet. The start up is very fast and the monitor is big,clear and bright. If I were you and are thinking about buying this pc I would also buy the Geek Squad protection plan.They are very reliable and know what they are doing. You can call them anytime 24/7.

great computer. was easy to step up.took it right out of the box and started using it.

In my home office, This computer is great for work and leisure. It is fast and packed with features.

had this for 3 months now...works great (average family home use)

We got this for a Christmas present for our son, we let him pick it out. All I know for sure is I asked the sales associate to help us pick one out that I wouldn't wish I;d spent more on later to get better performance. 3 weeks ago the computer started shutting down every 5 to 10 minutes with 4 different error messages. Saturday I couldn't stand it any more so we went to Best Buy and were told all they would do since we didn't buy the geek squad warranty was send it in for us. Got home and got online and called HP. Could not figure out any way to talk with someone in the USA and spent over 2 hours working with someone that was very hard to understand and kept repeating everything. After running various tests it was determined that the memory module was bad but the guy said many times it could be programming not hardware related and told me to do a system reset. When that process was underway got the blue screen of death that said operating system could not be found, hard drive F30 error. Got the wonderful chance to call back again and a different agent asked me why we would be trying a system reset to which I said because I was told to. Then they wanted to keep going back to the memory module problem and would not understand that the real problem now was the computer did not work at all. After he talked to his supervisor they decided that they would call me back monday. My advice is check the internet, many are having the same issue with the HP all in ones so be forewarned if you have to have one. Better yet, get a Sony since all their tech support is in the USA.

Good looking and nice features. Very easy to setup and has everything we were looking for. My third HP and this one is the best by far.

Bought this computer after researching several brands Great price for what you get in this model No issues or problems Great having added disk drive Great space saver with all in one