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Customer reviews

Rating 4.1 out of 5 stars with 987 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 3.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers regard the Pavilion x360 as a portable and lightweight laptop with a good-sized screen, suitable for presentations and everyday use. They appreciate its affordable price and user-friendly interface. However, many customers complain about its slow performance, particularly when multitasking, and its limited RAM, which can hinder smooth operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 986 reviews
  • Rated 4 out of 5 stars

    Good basic laptop for school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife uses it for basic school needs. She’s very happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Don’t Buy This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this laptop. Crashes a lot from excel, loses connection to the internet and loads slowly on simple websites. I’m returning tomorrow and I won’t be buying this again. Don’t waste your time. I didn’t use anything on here that was complicated to use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for use when traveling and it worked great for the first month except after that it slowed down to the point that I had to upgrade the hard drive to a SSD and memory to 8gb so I didn't have to wait over a min to open any files etc...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific computer. We got this for my elderly in-laws, who are not very computer-savvy, but definitely need a simple machine that connects without difficulty. This fit the bill, and they're very happy with the price, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought an HP notebook computer for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy in Braintree was incredibly helpful in helping me with the purchase and transferring my wife's programs and data from her old system to the new. No glitches and everything works just as promised. All at a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for high school student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs pretty fast. I purchased for my daughter and she is enjoying it.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Glitchy and slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only has this for about 2 months but it is very slow to load and maneuver. Also, HP sends constant ads for updates and advertisements to sell antivirus products and other. Overall my dell seems faster and more responsive and was same price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My 9 yr old absolutely loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a first time laptop owner. Easy setup, and good performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues works well was an open box and was in perfect working order.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice little computer but,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little computer except for the pointing and enter software/hardware. Pointing device sometimes has a mind of its own and moves in directions not moving on touch pad. The enter key often makes an entry without clicking the touchpad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    In home assessments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG love it, seamless... And she starts talking to me right away.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    After a year of use it is not a great machine.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has become very slow over time especialky while on line. Has issues with connecting to one cloud and the audio jack just stopped working. Will be usig warranty to hopefully get this fixed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small laptop for traveling and this does the trick.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing, Slow

    Rated 1 out of 5 stars

    Worst computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not one to write review, but I have had nothing but problems. The computer is always freezing up, takes forever to start sup and now I can’t even shut it down properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, Worth every cent. Perfect for a student/bus pro/novice. Runs office 365, outlook, internet etc without ever bogging down. Not enough horsepower for gaming or graphics work, but more than enough for the basics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has always built a solid computer and this model is no different.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for high school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item for my 13 year old for school work. He enjoys it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is working well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product purchased is currently working to my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fast. Great for school and work, The camera works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for surfing the web

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a basic computer for web surfing and downloading pics

    I would recommend this to a friend