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Customer Ratings & Reviews

Model:
048-082-NA-BL
SKU:
6211723
Your price for this item is $24.99

Customer reviews

Rating 4.1 out of 5 stars with 1896 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend

Customers are saying

Customers are impressed with the quality, compatibility with PCs and Xbox One, and the color options of this wired controller. Many appreciate the wired design, eliminating battery life concerns, and find the controller comfortable to hold. However, some customers have expressed concerns regarding the controller's durability and the potential for joystick or trigger issues. The longevity of the product is a point of contention among some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,896 reviews
  • Rated 2 out of 5 stars

    Broken controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken audio port for headphones right out of open box. Only worked 50% of the time. Wasn’t used for a few months and after 2 weeks the A button got stuck and wouldn’t come out.

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Hi Paul, we're truly sorry to hear your experience with our controller wasn't the best, please reach out to us through our support site so we can start a claim for you! pdp

  • Rated 1 out of 5 stars

    Looks good but very poor quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Physical appearance was great but the headphone back was shorted out and the right thumb stick had drift.

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Hi Bry753o,

      We apologize for the frustration this product has caused. Please email our customer service team at support@pdp.com. They will be happy to start processing a warranty replacement for you. pdp

  • Rated 1 out of 5 stars

    Terrible quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it muffle and headset you plug in the controller it self feels cheapy and buttons don’t work right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke within days

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within a few days of buying it, Didnt get a chance to take it back within the return window. Out the money . Its crap dont buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend if its for a child

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote last about a month have bought 2 so far and none last more than that then I can't even return because the return period is over

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Hello Xboxr, we're sorry to hear your controllers are not working, please reach out to us through our website so we can see what options we have under our warranty! pdp

  • Rated 2 out of 5 stars

    Find something better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but always causes issues with headset. Makes a loud whining noise for friends in party chat and needs to be unplugged and replugged before it works.

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      We're sorry to hear your controller isn't working properly with your headset. Please make sure to update your controller using our app (PDP Controller Hub on the Microsoft store), if the issue persists after the update please reach out to us at www.pdp.com for further assistance. pdp

  • Rated 1 out of 5 stars

    Worked great then didn't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these controllers, and they both functioned fine for about 2 weeks. After that, they both started glitching heavily. Either refusing to respond at all, or about half of the inputs working while others didn't. Often they would interfere randomly with the regular Xbox One wireless controller (phantom stick drift, etc). Eventually has to unplug both in order to have any use of my system at all. I wish we could return them, but after a week of performing fine we got rid of the packaging, so we're stuck with two unusable paperweights.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed on PC.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase date: 4/28/2020, today is 5/14/2020. I purchased this for PC and it worked perfectly until today. I was playing the COD campaign, paused it to do something, and when I came back a few minutes later the controller wasn’t registering. I left the game, I unplugged and plugged back in but windows keeps saying the device is faulty. I’ve tried three different USB cables and they all yield the same result. My normal Xbox controller works fine with all cables. Hopefully I can return or exchange this once the coronavirus restrictions are lifted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy!! Broke within a month. Big disappointment for a child who spent their bday money on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD QUALITY

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right trigger broke after a month of using. Wire also bent after a few days.

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Hi Ireneo, we're truly sorry to hear your controller broke, please reach out to us so we can help you with a warranty claim, we'd love to fix this for you! pdp

  • Rated 1 out of 5 stars

    Controller broke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller didn’t even last a month and I can’t return it because it can only be returned within 15 days of purchase

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Hello Alex, it's very sad to hear your controller didn't last long, we can totally assist you if you file a claim under our website, we will do our best to fix this for you! pdp

  • Rated 1 out of 5 stars

    absolute crap

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very substandard quality for the price even for the price...they say you get what you pay for but i did not pay for crap ---

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed yet another controller for his Xbox. Based on its reasonable price, I purchased the PDP - wired controller. Unfortunately, the controller functioned appropriately the first couple of days but shortly thereafter stopped working. It was not over used and not dropped/mishandled. The controller failed to turn on as if it was completely dead (no light or any responsiveness). We disconnected and checked wires but to no avail. We were forced to go for a more costly controller. I guess you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox 360 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a previous controller that broke a 3 days after purchasing this one came broken from the joystick as well

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Hello Mommabear79, it sounds very bad that the controller came broken right out of the box, if the store is not able to exchange it please visit our website and file a claim so we can start a warranty claim for you! pdp

  • Rated 1 out of 5 stars

    Cable That Attaches Is Not Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy third-party controllers. This series controller was highly recommended by a friend, so I was very optimistic. But I noticed that the cable that is required to attach comes loose from the controller very easily. It causes the game to ask to attach the controller every few seconds, making it unplayable. I'm not certain whether I received a bad cable or if they're all like that, but since it's been only a week since I purchased it, I'll be returning it to get a first-party controller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cord good, joystick bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord locks into the controller, which is awesome, however the bottom right joystick broke a week after purchase.

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Hi JamC,

      We apologize for the experience you had with this product. Please email our customer service team at support@pdp.com. They will be happy to start processing a warranty replacement for you. pdp

  • Rated 1 out of 5 stars

    Never worked from day one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you push forward on the left stick to walk straight, your character just runs in a circle. At first the right stick didn't work, it barely moved the camera. But I followed instructions on the pdp support site and I ended up with this problem indtead. I've tried contacting them but they don't return emails or calls. I don't know what to do except say don't buy this unless you want a head ache.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap. Bought 5 different ones from best buy and Walmart, none have made it longer than a week, with no accidents.

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Hello Zach, it is very unfortunate that your controllers are not working, please reach out to us through our website, file a claim under Support so we can make this right! pdp

  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in less than 4 months. Then I ordered a replacement for it and it was already broken when I opened it. Crazy!

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Hey Brokenbroke, that has to be very frustrating! Please visit our website to file a claim under Support, we'll be very happy to assist you! pdp

  • Rated 1 out of 5 stars

    please do not purchase this controller. for many r

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely terrible, cheap, low quality plastic from China that broke this is the third one that broke

    No, I would not recommend this to a friend