Customer Ratings & Reviews
- Model:
- 048-082-NA-PR
- SKU:
- 6362965
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the quality, compatibility with PCs and Xbox One, and the color options of this wired controller. Many appreciate the wired design, eliminating battery life concerns, and find the controller comfortable to hold. However, some customers have expressed concerns regarding the controller's durability and the potential for joystick or trigger issues. The longevity of the product is a point of contention among some users.
This summary was generated by AI based on customer reviews.
My grandson had it in his hand and it started smok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wire on the controller short it out and started smoking my grand son put it on the pillow cuz he got scared could have started a fire thanks to Grandma she caught it on time
No, I would not recommend this to a friendNot a good controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone jack doesn’t work properly had to keep unplugging and plugging back in to make the buttons work properly will be returning soon.
No, I would not recommend this to a friendBrand response from PDP Team
Posted .Hi EazyE1,
We apologize for the frustration this product has caused. Please contact our customer service at [email protected] so we can start processing a warranty replacement for you.
Not so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took it back. For some reason it stop recognizing that I had an headset on.I definitely wouldn’t buy it because it literally stopped working less than a month.
No, I would not recommend this to a friendTrash
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time. I experienced stick drift in just a few months after purchase. My original xbox one controller lasted years before it started to drift.
No, I would not recommend this to a friendBrand response from PDP Team
Posted .Hello JaimeM, we're sorry to hear your controller started drifting, we know this could happen and that's why we have a manual calibration to erase these issues with the controller: Make sure your Micro-USB cable is unplugged from the controller, press and hold the down direction button from the D-Pad., connect the Micro-USB cable to the controller (You should see 2 lights come on), let go of the down direction button from the D-Pad, press A button once (Lights will turn off), press LT & RT triggers simultaneously, rotate both analog sticks 1 time simultaneously (Clockwise), press the down direction button from the D-Pad, The light should turn on above the X-box button and that should fix it! If it doesn't please reach out to us through our website so we can help you!
Didn’t last two weeks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right trigger broke after exactly 10 days. I tossed the box and don’t have my receipt. Out the $30 this thing cost. I would find another wired controller.
No, I would not recommend this to a friendBrand response from PDP Team
Posted .Hi TedBlake, we're very sad that the button broke on your controller. Please contact Best Buy support to get a copy of your receipt, once you have it visit our website, under Support you can file a claim for a potential replacement, we'll be glad to help you!
Not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift. This is not compatible with the original x box one, as it states it is. It also sounded like it has something broken tumbling around inside of it.
No, I would not recommend this to a friendDead out of the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller will not power up. Is not recognized by any USB connection. Completely worthless.
No, I would not recommend this to a friendGet if you love the drift sticks.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got stick drift 4 months in. The only thing I salvaged from this controller is at least you get is a decent charge cable.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a nightmare from the start. Everytime I would attempt to calibrate would result in directional pad becoming unusable resulting in calls to support, etc.
No, I would not recommend this to a friendBroke within a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this because I needed a new controller. It's already broken and it's not even been month. If you read this, go get a better quality controller.
No, I would not recommend this to a friendHorrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product and took it out of the box plugged it in and it never even turned on. Threw away box so couldn’t return. Will never buy again
No, I would not recommend this to a friendNot for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the top trigger buttons broke in 2 days. Was used by a experienced xbox player and only got for when others were charging.
No, I would not recommend this to a friendBrand response from PDP Team
Posted .Hey Fitbitfan, this is not the kind of experience we want you to have with our controllers, please help us make this right for you by filing a claim in our website so we can fix this!
Hirrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, this controller broke within one day. Cheap construction the thumb stick broke with light play
No, I would not recommend this to a friendButtons stick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my teenage son and It didn’t last a month. You get what you pay for I guess. The right push button sticks. Not worth It.
No, I would not recommend this to a friendneXt controller pease!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for about a 2 weeks has a sort in the with connection is sporadic when it does work and to think I bot 3 uggh!
No, I would not recommend this to a friendBrand response from PDP Team
Posted .Hi CompUsa,
We apologize for the experience you had with this product. If any problems arise with our products, please email our customer service team at support@pdp.com. They will be happy to correct this issue.
I returned after 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned after 2 weeks the connection part loses and not connected have to pend the wire
No, I would not recommend this to a friendMalfunction
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just opened the box I bought it last year for a backup and the freaking thing those not work
No, I would not recommend this to a friendBrand response from PDP Team
Posted .We're truly sorry to hear your controller isn't working out of the box, this can be fixed through troubleshooting, please reach out to us through our support site www.pdp.com so we can assist you further.
Bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to malfunctioning...Son complained that controller had a mind of it's own...Lol..
No, I would not recommend this to a friendBrand response from PDP Team
Posted .Hi Bran,
We apologize for the inconvenience that this has caused. Sometimes re-calibrating the controller fixes the issue. Please email our customer support at [email protected]. They will be more then happy to assist you with the re-calibration process.
Broken. Took 2 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken. Almost never used and it broke in under 2 months. Do not buy!
No, I would not recommend this to a friendBrand response from PDP Team
Posted .Hi Jj76, we're truly sorry to hear your controller broke, please reach out to us through our support site so we can start a claim for you and fix this situation ASAP!
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift. It broke after 1 month of use. The b button is stuck and will not unstick
No, I would not recommend this to a friendBrand response from PDP Team
Posted .Hi Jstew, we're very sorry to hear the controller is broken, it should not break like this, please visit our website and file a support ticket to see how we can fix this for you, we would love to help you!