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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 154 reviews

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82%
would recommend
to a friend

Customers are saying

Customers appreciate the ease of use, the functionality of the controller, and the compatibility of the Wired with Afterglow LVL1 Chat Headset Controller for PC and Xbox One. Many found the cord length sufficient. However, some users reported issues with the headset's audio quality and the fact that it is a wired product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-154 of 154 reviews
  • Cons mentioned:
    Headset quality

    Rated 1 out of 5 stars

    controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a good quality, easy to brake y poor quality cables, the headphones is the cheapest I ever saw

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the fact that they came with a remote. But the headset stopped working. My boys only use it on the weekend. So we had it about 3 weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought online, went to store to pick up. Got home and my son opened the box, the usb cord was not included. The manual said not to return it to the store, contacted the manufacturer and still do not have the cord. It’s been about three weeks. The controller does not work with out the usb cord.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Headset quality

    Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working the next day. Don’t bother buying this useless crap

    No, I would not recommend this to a friend
  • Cons mentioned:
    Headset quality

    Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality.Had to return 3 times headset works for about a week

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would’ve rated this item decent but first one i got didn’t work and the second one stopped working

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      If you have not already done so, we strongly urge you to contact PDP support at https://support.pdp.com/hc/en-us/requests/new to get help from a representative. Support staff can assist you with the issues you've described. pdp

  • Cons mentioned:
    Headset quality

    Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 3 days of Christmas. Cheap price cheaply made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work on PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it performed to any extent because it didn't work on my PC.It also was the last one at the store by my house, so I couldn't exchange for another one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset is HORRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this headset. It is very sensitive and does not work well at all. I ended up returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This suck we just got it n it broke already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this headset n controller for my son n the controller broke! The a button is stuck !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones are horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this at all. The headphones stopped working within 1 week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t like

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the cord that has to be plugged into the Xbox go use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke in 32 days from purchase 2 days after 30 day

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked then broke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for a couple months then stopped... I was like what the poop... so then I unplugged it then replugged it and it didn’t work. I shut off my Xbox and when I left the room it turned on along with my controller. Later on I found out it was my controller so after each use I unplugged my controller. It would randomly work in my luck, and then stop working... and now it doesn’t work at all. I’m very angry with this controller. The only reason I gave 3 stars is because the headset is fine and the controller was fine.

    No, I would not recommend this to a friend