Customer Ratings & Reviews
- Model:
- PP211NV5L-CB
- |
- SKU:
- 5613305
Customer reviews
Rating 3.9 out of 5 stars with 294 reviews
(294 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the Play Indoor 1080p Wi-Fi Camera's video quality, ease of setup, and laser pointer feature. They appreciate the peace of mind it brings, allowing them to monitor their homes and pets remotely. While some users have concerns about the app, price, connectivity issues, and subscription requirement, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fun to check in on the pets while we're away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Pet Cube as a gift for my husband and we are both getting a huge kick out of it. We like all he various features, like being able to speak to the animals through the cube, getting notifications when there is a lot of movement, and being able to save short recordings.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friendRated 3 out of 5 stars
Glorified Laser Pointer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed like a great concept: entertain kitty whilst I'm away so she doesn't bore. In reality, however, it wasn't much more than a remote enabled laser pointer. And even that wasn't exactly up to par.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a gift to dog owners They seem to love it
I would recommend this to a friendRated 4 out of 5 stars
Overall works really well and I would recommend it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes has wi-fi issues but overall great product
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got one didn't work. After hours on the phone talking to people who barely speak English ( not even exaggerating) wanting to do a rediculouse amount of tests with no success they sent another. Received another and that one was in even worse condition and did not work. Cool item but don't waste your time. Overpriced and does not work. The people on YouTube who say it's great are paid to do so.
No, I would not recommend this to a friendBrand response from Petcube Customer Care
Posted .Hi there,
We are sorry to hear your experience with Petcube wasn't great. We really want to make it work for you! Could you please contact us at [email protected] and let us know your username?
We would be more than happy to help you resolve any technical issues to get you and your pet to enjoy the Petcube!
Thank you. Looking forward to your reply.
Rated 5 out of 5 stars
Worth the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't regret getting this item. It connects me to my dogs even when I'm at work or doing something else outside the house. It gives me peace of mind that they're doing fine at home because I see them from my smart phone and I get to play and talk to them remotely.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friendBrand response from Petcube Customer Care
Posted .Hi there! We appreciate your feedback and nice review. We hope that you and your dogs will continue to enjoy the Petcube. If any questions or issues arise, please feel free to contact us at [email protected]. Best Regards, Petcube Team.
Rated 3 out of 5 stars
great idea but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really buggy interface. Somewhat difficult to see the dot on the screen if the room is bright. Should work fine in a dimly lit room. Really need to view this on a tablet sized screen.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice pet camera!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea of being able to keep an eye on my pets. Works great! The only complaint is the sound when your talking to your pets cuts in and out and sometimes not real clear. Probably is the internet connection...
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a difficult time setting up with my internet. I couldn’t. I am usually able to get this done. Frustrating. Took back camera.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Rose Gold
No, I would not recommend this to a friend - Cons mentioned:Price
Rated 2 out of 5 stars
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't impressed with the pet cube, poor video quality. It's way over priced for a simple camera.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
No, I would not recommend this to a friendBrand response from Petcube Customer Care
Posted .Hi Mary, sorry to hear about that! Petcube Play streams high definition video but please keep in mind that the video quality also depends on the Internet connection on both ends. The better and faster the Internet connection is, the better is the video quality and camera performance in general. Please do not hesitate to contact us at [email protected] and we will investigate the issue on our end. Thank you! Best, Petcube Team.
Rated 3 out of 5 stars
Nice looking cube
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little cube, however, it is not compatible with a 5G network. Wish they would upgrade their product so everyone could use it. I was very disappointed and had to return it.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Rose Gold
No, I would not recommend this to a friendBrand response from Petcube Customer Care
Posted .Hi! Yes, the Petcube does not support 5GHz networks as of now, unfortunately. We are working hard to add this functionality in future releases, so please stay tuned. Best wishes, Petcube Team
Rated 3 out of 5 stars
Check your ghz before buying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get this to connect to my wifi. Didn’t have the correct ghz. Oh well, that’s my bad. I’m sure it’s a good product.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
No, I would not recommend this to a friend- Pros mentioned:Camera quality, Laser
Rated 4 out of 5 stars
Gre
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first received the Petcube Play camera, I had some high expectations. Upon unboxing the camera, I was surprised at how small and compact the entire product was. It can be placed almost anywhere while in use and needs very little room for storage. It is very sleek looking and will fit in any home with any decor. Setup was very simple for the most part. The directions were very clear but for some reason I was not able to connect the Petcube to my Android phone. I tried several times but eventually decided to try with my iOS device which connected almost instantly. Using the app was also quite simple. I placed the Petcube on my dining room counter facing towards the living room and I must say that I was quite impressed with the image quality. I was also impressed with the amount of room coverage the camera provides. I was not expecting to be able to view an entire room clearly with such a small device. My favorite feature was being able to hear and speak to my dogs. At first, they were quite confused and almost nervous when hearing our voice but they did get use to it. I love that I am able to speak to them or even correct them if they start getting into things while I'm away. One of my dogs absolutely enjoys laser pointers so this was a great feature to include. I love that I am still able to interact so much with them while not at home. The laser pointer did seem glitchy at times. It would almost freeze or jump when trying to move it around which was a little frustrating. I have enjoyed being able to record videos and take photos of them using this. Overall, I think this is a great product. My dogs are just like my children and having the Petcube to check on them is comforting especially when we are away for extended time like vacations. It's also great to just check on the home all together like a security system. The concept of this product was excellent. I do think there could be a few minor changes like the laser pointer issues which I've seen others have. I will definitely be recommending this to friends and family.
I would recommend this to a friend Rated 3 out of 5 stars
dud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to a pet owner. THe look on there face when they opened it up was less than entheusiastic...
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
No, I would not recommend this to a friendRated 5 out of 5 stars
Just ideal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised with the Petcube. I was skeptical based on some negative reviews, specifically regarding wifi connectivity. However, there have been no issues and we have been very hapy.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friendBrand response from Petcube Customer Care
Posted .Hi there! We're happy to hear you are enjoying your Petcube. Thank you for your wonderful review! If you ever have any questions, feel free to contact us at [email protected]. Thank you, Petcube team.
Rated 1 out of 5 stars
Didn’t work had to return immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Petcube sucks. Spent and hour trying to figure it out. Doesn’t reset, called customer service and they didn’t help at all.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
No, I would not recommend this to a friendBrand response from Petcube Customer Care
Posted .Hi Jacob,
My name is Rustem, I'm a Senior Customer Support Engineer at Petcube.
I am really sorry to hear your experience with Petcube wasn't so good. This is definitely not up to our usual standards and I would love to offer you my help. Can you please contact me directly at [email protected] and let me know your Petcube username? I would be more than happy to help you resolve any issues or replace your camera if necessary to get you and your pet enjoy the Petcube!
Thank you. Looking forward to hearing from you.
Best,
Rustem,Petcube Team
Rated 2 out of 5 stars
Rating too soon!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Petcube, but was never able to enable the hookup. I spent endless hours on the phone with Petcube customer service & was finally told to return the unit to them for replacement. So, this review is based on the non-working unit. The customer service folks at Petcube were very willing to help, so I give them a high rating, but the review on the unit itself is still out.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for going to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly use to see what my dogs do when I’m not home. Great for when they get their head into something they’re not suppose to, love being able to talk to them!
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friendRated 5 out of 5 stars
Fun to Use When Away From Home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps me keep tabs on my puppy when I'm away at work or out. He loves the laser. Only issues is that calibration on laser is a bit off even after calibrating.
This review is from Petcube - Play Indoor 1080p Wi-Fi Camera - Matte Silver
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pet cube is a stroke of genius especially with the laser pointer. Motion sensor notifies me when my cat is around. Also let's me know when he is in the literbox
I would recommend this to a friendBrand response from Petcube Customer Care
Posted .Hi there,
Thank you for supporting Petcube with your excellent review! We are glad to hear that you enjoy the Petcube. Please do not hesitate to contact us with any questions at [email protected].
Kind Regards,
Petcube Team


