Customer Ratings & Reviews

After trying a few machines, finally, I found a decent one. I wish the coffee/latte was hotter. I tried hot milk straight in the machine but that did not work well. Now, I heat a portion of milk, keep in the mug and use cold milk to generate the milk foam. I was worried that coffee would be light based on some earlier reviews. But my fear was unfounded. The coffee is good and lattes are easy to make. I am still playing with the coffee beans to get right flavor profile and aroma keeping in mind that no oily beans can be used.

Great coffee machine! Easy to use and clean. We have not used the latte setting yet but the others work well! Coffee tastes amazing and fresh!

I love this machine.... when it works. Originally, i purchased this from amazon and it came broken out of the box. After many hours of run around and "troubleshooting" from Philips over the phone, they agreed to replace it. It was a brick. Cut to two months later and im still anxiously checking the tracking. I couldnt take it anymore. I broke down and bought a replacement at Best Buy because it was gonna get homicidal in my uncaffeinated household and we all really wanted to get away from the waste making pod machines and switch to a superautomatic. This one, the one I'm reviewing, seemed to work perfectly. For the first month or so there wasnt an issue and we all enjoyed delicious coffee. Crisis resolved! Now, however, the thing leaks. Its not a huge issue, its a slow leak. But the already small water compartment is almost always empty when you want a cup, taking away from the convenience factor. Plus, theres the issue of the water all over my counters and floor. I probably should call and arrange a fix or replacement of this one too, but honestly, im scared of the consequences of another round of coffee-free family so close to the last. If you are a gambler, buy this machine. Because when it works, its amazing.

Crapped out right after the warranty expired. It was great up until then.

I am enjoying this gadget. It takes some time to tweak the settings to be sure your drink comes out to your taste. I think the options to customize are ample without being overwhelming or confusing. The milk container is easy to clean - however, because it's plastic and exposed to high heat,I expect it to break before the device does, so I would expect most owners will have to replace it along the way. I don't look forward to having to grease the system, but the directions make it clear that will be necessary to keep it running.

Love this coffee maker. If I have any complaint it would be that the coffee and water doesn’t get hot enough. Otherwise it’s great.

This coffee maker is fantastic. It has been easy to use after a little learning curve flavoring my drinks I’m never going to the coffee shop again. I do wish for a few things I.e. and easy way to double the milk based drinks, and control over heat, and grind. Outside of those minor things though I could ask for more. I certainly haven’t seen anything this capable in the price range though. Under $1000 I don’t think there is a better machine available.

A little Loud when grinding the coffee in the morning

Great machine. A lot of options. A bit noisy at some points. Overall, very satisfied.

This product is freaking awesome! So easy to use, easy to understand, and it makes amazing coffees!!!!

I have had this machine for over a year now. Previously used $3000+ dollar super automatics, and separate grinder/espresso setups. This machine is amazing. Easy to clean, pulls great reliable shots all the time. I can't say enough good things about it. Get one and save yourself thousands of dollars.

Great machine with all the options, Whole beans and ground coffee works great! Very easy to clean and fixes the perfect cup every time!

THIS MACHINE IS MY LIFE JAJAJA . PERFECT!!! I REALLY INDICATED FOR SO MANY PEOPLES.

Easy to use, makes an excellent cup of coffee/espresso. My wife was able to make almond milk cappuccinos easily as well

This machine is very easy to use. Do not be afraid if the extra costs for all the maintenance fluids, etc. It is so small in the grand scheme of things and you will not need to perform the maintenance as often as instructed. I just ran through a few after 6 months to see how it would go and I will not need to buy the extras for about another 18 months. This machine is perfect for a few cups of coffee as the milk carafe is smaller than most machines, but easy to fill, maintain/clean and reattach.

Use it everyday. The sound is pretty loud, but makes great coffee. Lattego function is not really necessary.

I love the machine it froths well my biggest complaint is how much i feel like im wasting, the machone dispenses such a small amount of coffee that i feel like i have to make three servings just to fill my normal sized coffee cup, for that reason ill be returning the machine. I do however highly reccomend to those who do enjoy the 6 oz macchiatos, or cappicinos!

I found the instructions to set the heat level to the max, however the outcome was not hot enough to enjoy! The espresso quality and smell of fresh coffee is great. Overall it does not worth the price, got keurg with latte milk frothing pot for quarter of the price.

Makes great cofffe and easy to use. Love the fully automatic feature. Wish it had a milk only option.

Very easy to use machine. Just push the button wait a minute and enjoy. Practically no cleanup - only from time to time you have to remove the used coffee grains and water accumulated after self cleanup. Each coffee cup comes out delicious. We experimented with whole milk, creamers, almond milk and it’s coming out foamy and delicious. You can use whole beans (better taste) or ground coffee, caffeinated or decaf, with or without milk.