Works great! Easy to use and intelligently designed so cleaning all filters down to a removable bottom tray. This is probably as close to you can get for a real at home automatic latte machine. The touch control is a bit quirky at first but once you learn how to use it, and the cycles it powers through, it is such a quick and easy machine. It does an auto clean every power on and this can be unexpected if you just plug it in, but it becomes helpful if you use it frequently. Word to the wise, the milk froth is not what I expected, coming from a nespresso, but it definitely tastes more natural than the nespressos frother.

So easy to use and a consistently great cup of joe. There is not much bad I can say about this unit. There is a learning curve for the machine. What I mean by that is the coffee gets better the more it is used. The first couple drinks are not that good and watery. But within a couple days wow. We are a couple weeks into using it and we are not disappointed. The milk storage is nice. Just put in fridge and use again. Easy to clean. The only negative is it can be confusing on the 1X and 2X. The red dot is on the wrong side so it looks like it is set for 2X when it is actually 1X by default and 2X must be selected each time. Maybe there is a way to set it to always be 2X but I haven't intuitively found it if there is. If it is not strong enough just add another shot of espresso and BAM! It is a lot of money for a coffee machine but you will pay less over time and have much better coffee than those KCup things.

I’m very very happy with this. I researched several brands. And different models of this product. This has it all with a reasonable price. It truly is Fully Automatic which is what I wanted. I’m not real savvy setting things up and this was very user friendly. Took be a bit to figure out how to activate the water filter. It super easy to use and clean out. A symbol lights up when it’s time to rinse it out. Really it couldn’t be easier. And the pieces move and click very easily. The frother is just amazing. It really does a supreme job. It attaches and detaches super easily and fits perfect in a space on my fridge wall. I don’t like the lid to it , which doesn’t really click on. . it would be my only comapint. It hasn’t fallen off. But it’s just not on there good. I’ve been using an almond milk, cashew milk and coconut milk in it. They all work perfect. I followed recommendations from others on brewing and tossing the first 7-8 cups as it regulates to everything. I’ve not used the decaf little seperate area yet , but I will when the weather changes. It’s a feature I really liked when comparing. Also , it was sitting in my cart and when I would go to visit it , finally it was marked down from 799 to 699. So I pulled the trigger. It was next day free shipping. Super happy with it.

First, I would like to say this is a great espresso machine. This makes great coffee. It will take a little time for the machine to adjust but just give it time. I mainly got this for my wife, as she loves coffee, but I found myself getting excited to make a cup. We used the Lavazza Gran creme beans and I loved them so much I ordered another bag. Now for the negative. After about a week's use, the grinder broke. I noticed when it was grinding the beans it sounded differently. Almost like a vacuum. I checked the drip tray and found little white flakes and a couple of bigger pieces. It appeared to be the ceramic material of the grinder. This machine does come with a 2 year warranty but since I was still in the return window I decided to do an exchange with Bestbuy. Bestbuy made the process extremely easy. This is a great espresso maker but the longevity is in question. Maybe I got a bad one.

I got hooked on a super automatic espresso machine while visiting family in Norway. I was determined to get one for our house and spent the better part of a year trying to figure out which one. I looked at MANY brands, and many brands that were $1,000-2,500 more than this machine. I was enamored. Shiny, touch screens, large hoppers, etc. Then it hit me, if the quality of the product coming out is the SAME as the more expensive machines, why do I care whether or not it has a touch screen or the other fancy schmancy things? I don't. My wife and I love this, it has kept us caffeinated and sane throughout COVID. No more fighting over who has to get out of bed to make coffee. No more going to the big chains to get a latte. Putting chocolate milk in the frothing mechanism makes some pretty legit hot cocoa for kids as well. Worried about time? Cleaning? Etc? Cleaning: I clean it once a week, takes about 5-7 minutes to wipe out, rinse out the parts and so on. I let air dry over night. It is SUPER easy to take apart and put back together. Actually, I am not sure you can say we take it apart as it is one entire pieces that slides out and slides back in. Cleaning is a breeze. Almost too easy sometimes that I feel guilty that the machine only cost 800. Time: I have timed many of cups of coffee. Holding my newborn in one arm, I push the on button. It takes about 2 minutes to cycle on. From there, you select what you are looking for. If you want a single cup of coffee regardless of strength it will take about 1 minute - 2 minutes to make. If you want a double (my go to) is takes between 2 minutes and three minutes to make. It is super slick to use and the on demand feature means no more wasting a half pot of coffee that was made late morning. The only negative I can see is you have to experiment with beans. We finally found some great beans from costco that are on point. There are also some niche shops that sell amazing beans as well. Do your research on beans because they will definitely matter. Overall, I could not be happier with this machine. Do not spend the additional money buying a more expensive one unless you simply feel like lighting cash on fire and tossing out the window. I will end with a warning: It makes such good coffee, latte's, and other drinks you will definitely find yourself over caffeinated and your friends wont want to leave since you will undoubtedly have the best coffee of any house in town.