Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 639 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the 3200 Series Fully Automatic Espresso Machine, highlighting its ability to make good coffee and drinks, as well as its ease of use and overall performance. The sleek design is also appreciated by some users. However, some customers have noted concerns regarding the noise level of the machine, the small size of the water tank, and temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 639 reviews
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Not hot enough

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the instructions to set the heat level to the max, however the outcome was not hot enough to enjoy! The espresso quality and smell of fresh coffee is great. Overall it does not worth the price, got keurg with latte milk frothing pot for quarter of the price.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi Nawar,
      Thank you for sharing your feedback, and we're very sorry to hear about your
      experience with our PHILIPS Espresso Machine. Your utmost
      satisfaction is extremely important to us and we'd like to learn more about this
      issue to resolve it. At your earliest convenience, please get in touch with us to
      speak with a Consumer Care Representative. Be sure to reference this review &
      have your PHILIPS product handy so that we can better assist you.
      1-800-933-7876
      Monday - Friday 8:00 AM - 8:00 PM EST
      Excluding Major Holidays
      We look forward to hearing from you. philipsglobal

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Starbucks at home

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is a huge coffee lover, and this basically brought a Starbucks into our home. We both love it. We can easily make any drink we’d like in a few minutes. Cleaning and maintenance is straightforward, and the coffee it makes is amazing. Would definitely recommend, if you can afford it, because it is NOT cheap. But if you’re willing to save up for a while, it’s definitely worth it in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Favorite coffee machine!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good tasting coffee and super quick. Built in grinder adds excellent value. A must for WFH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT MACHINE

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MACHINE IS MY LIFE JAJAJA . PERFECT!!! I REALLY INDICATED FOR SO MANY PEOPLES.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    That was easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Very easy to use. Makes high quality coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Automatic Expresso Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with exceptional quality. Barista quality and flavor

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Simple to use!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very simple to use and does a great job of frothing the milk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Caffe

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little Loud when grinding the coffee in the morning

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Living the good life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to use. Makes good hot drinks. My wife uses it an how I don't have to make her drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Phillips coffee

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker. You can buy more expensive but I don’t think you can buy better. Easy to clean and brew

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love espresso coffe, This is an excellent product It is easy to operate My wife is happy with her cappuccino,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Wonderful coffee machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Philip w/LatteGo. Very easy for the morning drink a delicious coffee and very easy to clean the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great product and very easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. We use it every day. Very easy to use and clean! Makes great drinks with the right variety

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Blue eye

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, every one is happy with it. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Just Buy It

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it. Stop wasting time and money with a Keurig. The coffee on those things suck! This machine is extremely good. My favorite feature is the gasketed cover for the bean tray. This gives it a vacuum tight seal and the beans remain fresh. I've used machines from other brands before and none of them had this feature. BIG PLUS. The latte feature is also a massive plus and is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good once dialed in

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this espresso maker for about a month and a half now. I enjoy the ease of making good coffee. It took me a little bit to dial in the machine to get the flavor I was after. You have a lot of options to how strong or how full you want your espresso, coffee, cappuccino, etc. Cleanup is simple from a day to day basis. I do a more thorough cleaning once a week.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and offers quality coffee every time!!

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the tempature could be hotter. Doesnt make a latte but only macchiato.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    Best coffe maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality coffee, quality product! God choice if you want to enjoy a great cofee!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Easy and good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup of coffee with no pod. Fully automatic and super easy.

    I would recommend this to a friend