Customer Ratings & Reviews
- Model:
- EP3241/54
- |
- SKU:
- 6369437
Customer reviews
Rating 4.5 out of 5 stars with 639 reviews
(639 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Philips 3200 Series Fully Automatic Espresso Machine's ease of use, coffee quality, price, and cleaning. They appreciate its user-friendly design, ability to make different coffee sizes and strengths, and convenient maintenance features. However, some customers have concerns about its noise level, durability, water tank size, and instances of it stopping to work unexpectedly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome Brew!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works flawlessly and produces great flavor from quality beans! The machine is used multiple times per day for over 1 month already and has not had any issues. It’s really well designed and easy to maintain. One tip for users is to place a sandwich bag in the used coffee receptacle. Makes cleanup very easy.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 2 out of 5 stars
Some parts need improvements
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes good coffee but its grinder won't last a year. We had it serviced but even the fixed one work only for two weeks.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Neco, thank you for sharing your feedback and our apologies for not responding earlier. We're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, if you still need help, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you. 833-737-1212. Monday - Friday 8:00 AM - 6:00 PM EST. Excluding Major Holidays. We look forward to hearing from you and we wish you a good week. Kind regards, The Philips Home Living Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy, Quick and Tasty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a coffee expert by any means and I had the saeco xsmall unit before the Philips 3200, which I really enjoyed. But i have to say, the 3200 is quick and easy and provides more options. I've had it about a month and it's not complicated and i like the final result. I would recommend to anyone looking in this price range.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best so far in it price range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one for myself last year, loved it so much, My family picthed in to get one for a present for a familiy member. easy to clean by far quietier than other espresso machines only con is that it doesnt have a fearure just to steam milk.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I am proud I have this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine prepares delicious capucchinos, and it is VEEEEERY easy to clean. I think I dont have to Starbucks never again. Also it was 2 features that I like. * Aqua clean, it cleans itself * Auto turn off. I hope I could buy the next model, but this is just good enough for me.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been researching coffee machines for a while now and always had my eyes on the Juras but when this came out, I was really excited about the ease for maintenance and the price! It's a steal for a super automatic and its made by Saeco! I've had it for about 2 months now and enjoy a fresh coffee or two daily.
I would recommend this to a friendRated 5 out of 5 stars
5 stars
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. The ease with which you can clean the milk dispensing unit is the key with this product. Other companies like Jura have tubing which is a pain to clean. This one is easily hand or machine washed.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great purchase!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is great. A friend of ours bought it and we loved it so much that we purchased our own, and we are both very happy with it. It is a great value, and I am writing this review 7 months after the purchase and we are still very happy with it. Definitely recommend!
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 4 out of 5 stars
great coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not cheap but it is a great coffee maker. makes wonderful cups of coffee. bad direction's confusing. does not include any direction`s or how-to make the different cups of coffee do a lot of YouTube for that. but overall love the coffee maker
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
No more coffee shops
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this machine. It saves us so much money by not going to coffee shops during the week. Make sure to read the owners manual as that shares a lot of helpful information on use.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Great coffee machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this about a month now & I am very pleased with it. It works well, makes great coffee & lattes. It is quite fast & the milk frother attachment is great & easy to clean. I wish it held more water or could have a water line.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
My wife's gourmet coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an early birthday gift for my wife. She loves it and our adult kids do too. She loves that it will heat milk for foam and that she only needs coffee beans and not K-Cups.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Philips - 3200
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this coffee machine. Just don't use dark roasted coffee. For those who likes cappuccino, I found my version. first press espresso button and then press cappuccino. You will see a difference.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good coffee, questionable durability.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease and convenience of this machine, but after 18 months of frequent daily use it broke. I cared for the machine very well doing regular cleaning and maintenance. Sending back to Philips to see if they can refurbish it, but I'm now going to be back to my old drip machine for the time being. Not sure the lack of reliability makes this a good purchase for the price.
No, I would not recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
So far very very good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son for Christmas. He loves it! He has made me a latte twice and I can say They are very tasty. The coffee is really good. I can only hope that this coffee maker will last a long time. I can say that this will save u a trip to your favorite coffee shop.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Great coffee machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks of owning this gorgeous coffee machine, we have only great things to say about it - especially the milk brother. It makes great cappuccino or just regular coffee every time. Be sure to buy some good quality coffee to really enjoy its taste.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 3 out of 5 stars
Doesn't Handle Coffee Grounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is great when you are using Whole Bean coffee. I have tried all of different settings and the coffee is great. The problem is this machine will not use coffee grounds as advertised. When I put in ground coffee (as per the instructions from Philips Youtube video) the machine either doesn't make the coffee, or it makes to weakest coffee imaginable. If you are fine with just using 1 brand of whole bean coffee, this machine is great. If you want flexibility to use different types/flavors of coffee, I would steer clear of this machine.
No, I would not recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Great Quality Coffee
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our espresso machine! We specifically went with this product because we could use grounds to make brewed coffee if we weren’t in the mood for a latte, eliminating the need for another coffee machine. Quality of drinks is fantastic.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wonderful espresso drinks at the touch of a button
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome coffee and espresso machine. Every drink is available at the touch of a button. Easy to clean and maintain. The way the Philips manages the milk is genius. This has been such a convenience to have in the house for any coffee lover.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Look No Further
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 3rd coffee beverage brewer and unquestionably the best. Quality excellent and the bews are consistantly excellent too. One caution however, it is very LOUD and maint filters and solvent is pricey.
I would recommend this to a friend








