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Customer Ratings & Reviews

Your price for this item is $639.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 639 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Philips 3200 Series Fully Automatic Espresso Machine's ease of use, coffee quality, price, and cleaning. They appreciate its user-friendly design, ability to make different coffee sizes and strengths, and convenient maintenance features. However, some customers have concerns about its noise level, durability, water tank size, and instances of it stopping to work unexpectedly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 639 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick, easy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, just press buttons and high quality coffee/ espresso drink is in your hands. It does not beat a manual espresso machine that you can do latte art but for the laziness part of this machine I give it 2 thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Better than going to local coffee shops!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s so easy! Engineers nailed the milk frother! Designed in Europe, Built in Europe. Great Fresh Coffee. Expresso and Lattes are simply perfect. Look forward everyday to my morning coffee.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very happy with my Phillips espresso machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I find —- it’s a bit loud when u start the machine. Also I’m not too crazy when it has to purge water before you start getting your coffee & afterwards . Other than that it gives very smooth/ creamy delicious coffee. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For lazy dudes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy to use coffee machine, you can use all coffee beans or all ready ground coffee, put milk in container and just push the button of desired type of coffee

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. I bought for the office and so far everyone loves it. It take some playing around with the setting to get the drinks to your liking, but one it’s set it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Capp mocha latte you’ll love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this coffee maker that it makes coffee that tastes the same each time. And so many festures and different types of coffee drinks. Plus get the frother

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    automatic espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of my best gift for myself, i always wanted to have a freshly brewed coffee and this machine makes one. just pour your favorite bean at the back and grab your creamer, viola! perfect morning coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Philips Coffee Brew Monster!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died and went to Latte heaven! I don't have time to make fancy coffee drinks. The set it and forget it features are awesome. People always love the incredible coffee drinks I make.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great coffee @ home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes really good coffee, I wish it had even more adjustments for Water, Milk and Coffee amount to adjust to bigger or smaller cups. The 3 levels are good, but I think it needs more.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    Was great for 11 mo, then broke&needs 2 mo service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine worked like a charm until one week before her 1 year anniversary. We had amazing lattes every morning and were happy about it. We have only used original Philips Aqua filters and followed all cleaning protocols, I may add. Then, out of nowhere, the brewing process broke, all three service lights went on and since then no cleaning or servicing protocols helped. We can only get hot water in this $799 machine. Philips service took 2+ weeks to process a shipping label for us to send the machine to the service center for repairs. They say it will take 2-4 weeks to repair and then some time for return shipping. No replacements or refunds after 30 days from the purchase (great warranty). We’ve been without coffee for almost a month now but with a proud ownership of an expensive water warmer… It could have been a 5* review, but the longevity of this coffee machine and the quality of Philips service is disappointing, to say the least. Maybe we needed to look for a more reliable, non-Saeco brands to begin with.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi, thanks for taking the time to write a review. We're very sorry to hear that your coffee machine is malfunctioning. We understand this must be frustrating, and our team is working hard to get your coffee machine repaired and ready to brew as soon as possible. We recommend that you keep in touch with us so we can accelerate the repair process. We hope that you will receive your repaired machine soon and have a better experience from there on out. If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care philipsglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first and thought about buying a higher end model, but glad we bought this machine. Has quickly become a part of the family’s daily routine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent addition to a busy household

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a staple in our household, especially with busy mornings being dedicated to getting ready for work. Nothing beats ease-of-use, and you are definitely getting what you pay for here!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Philips 3200

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with many functions. Very easy to use but it does take some time to find the right grind setting. Be sure to assemble the milk holder properly or you'll have a mess to clean up!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    No fuss espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the instant espresso and ready to go cappuccino when you need it. No fuss or waiting. We love it! But if you love regular coffee too you still need a regular drip coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    IN LOVE with this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutlely IN LOVE with this!!! Makes the best lattes & other specialty drinks. I have been contemplating and researching for quite some time - wanted to stay under $1,000 - this machine checks all the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    great replacement for Jura expresso automatic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replace a jura automatic machine. make great coffee and the lattego is amazing for for latte and if you have clear coffee mugs you will see the layering that the machine creates with the lattego.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Nice but complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great little all in one machine. Biggest selling points are the grinder and milk frother. Im no coffee expert by any means and could use it. The only drawback is that it is a very complicated machine.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Excellent purchase. Pays for itself.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for something with these features for a while and nothing I’ve found compares to this. This is worth every penny. Only con is the size of the water carafe. However you do always have fresh water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best Automatic Coffee Maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is THE BEST AUTOMATIC ESPRESSO MACHINE. Extremely easy to setup. Using it is a breeze. This machine could clean itself with a touch of a button. Low and easy maintenance. I would highly recommend this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price range. However, if you're able to find the newer model with the customized drinks, go for that. It's a great product, reliable and reasonably priced.

    I would recommend this to a friend