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Customer Ratings & Reviews

Your price for this item is $639.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 639 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Philips 3200 Series Fully Automatic Espresso Machine's ease of use, coffee quality, price, and cleaning. They appreciate its user-friendly design, ability to make different coffee sizes and strengths, and convenient maintenance features. However, some customers have concerns about its noise level, durability, water tank size, and instances of it stopping to work unexpectedly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 639 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love coffee and this espresso machine!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    kinda good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke first year, but was replaced with best buy protection

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. Makes a variety of coffees.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and clean. Makes fantastic cappuccino’s!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Philips 3200 Series Fully Automatic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, I recommend it, good price, the best coffee I have ever had

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for all types of coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. My wife and I have been pleased with the various drinks so far.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent the best coffee machine I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    Phillips Latte

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke twice in the span of 13 months. Luckily it was covered by extended warranty. It made great coffee and lattes when it worked. Very disappointing, our old Secco lasted 16years.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi. Thank you for sharing your experience with us. We're sorry to hear your Espresso machine broke twice. We understand that must be frustrating as your previous model lasted you 16 years. We hope the machine will last now that it's been fixed again. If you encounter any issues, feel free to reach out to our social media channels. Our colleagues are available 24/7, and are always happy to assist. Have a great day. philipsglobal

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I finally have a starbucks in my little po dunk town. It is in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why pay $4 for Starbucks?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now wake up in the morning to lattes with a press of a button. What else is there to say?

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect coffee maker for home or office use, makes good coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good coffee machine and easy to prepare any kind of coffee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Keeps me away from Starbucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to use. Keeps me away from Starbucks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to Set Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to use this machine and finally decided to order it when Best Buy was offering a 10% off discount to cardholders. Unfortunately, I ended up returning it the next day because for whatever reason, it just wouldn't make my coffee correctly. Other than the espresso, all the drinks were extremely watered down. While it did say the first few drinks are meant to be "test drinks," I was really wasting my coffee once I spilled my tenth cup down the sink. The directions were also a bit difficult to understand because they were basically just pictures. I did rate three stars because the packaging for the machine was great, I do love the idea of a fully automatic machine and based on other reviews, the machine works for others.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Get this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USA great coffee maker the latte is very real and good

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    We’ll worth the money if you’re a basic B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Love the americanos and macchiatos that it makes

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Philips 3200

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to figure out . Made of plastic but makes good coffee and drinks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lone this machine. It does more than most other machines costing twice as much.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent latte maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to set it up but once set up, it makes amazing latte type coffees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but feels cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for what it does. I purchased this specifically for the latte function. The main downside for me is the feel of this product - it feels pretty cheap compared to a Breville machine this one is replacing. The coffee beans plate and the water tank don't click back into place as smoothly as Breville or other high end models.

    I would recommend this to a friend