Customer Ratings & Reviews
- Model:
- SRP4121M/27
- |
- SKU:
- 6463735
Customer reviews
Rating 4.2 out of 5 stars with 349 reviews
(349 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the 4 Device Remote Control's ease of use, favorable price, and straightforward setup. Many appreciate its performance and convenient size, finding it to be a good replacement remote. However, some users experienced compatibility issues, and a few noted concerns about the size and responsiveness of certain buttons.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
TV remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted TV remote that has a sleep timer. This remote does what I need and was reasonably priced!
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 3 out of 5 stars
OK. But pricey
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt fully control the noname TV I bought it for. Seemed unresponsive.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 1 out of 5 stars
Did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work as sales person assured me. Had to buy one that did from Amazon.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Keith, we would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
Rated 5 out of 5 stars
Good remote
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont even own this kind of TV i have no clue who got this, anywho bet it worked 10/10
I would recommend this to a friendRated 4 out of 5 stars
program help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy is good but using the device have notbeen able toprogram the tv
No, I would not recommend this to a friendRated 4 out of 5 stars
OOPS Wrong one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, I had to return this. Operator error: couldntget my TV to go back to a blank screen so this wouldnt work. Tech savvy NOT
No, I would not recommend this to a friendRated 5 out of 5 stars
works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like a remote, only small problem was trying to find the TV code with all the small printing in the handbook
I would recommend this to a friendRated 5 out of 5 stars
Good Remote
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement remote after my dog chewed the original.
I would recommend this to a friend- Cons mentioned:Button quality, Compatibility
Rated 1 out of 5 stars
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons get stuck and doesn't work well with my TV even though I have tried all the codes
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for reaching out. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
Rated 4 out of 5 stars
Best TV REMOTE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product.It fits my needs to a "t"....It takes the place of other remotes, all together in one.....
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work…wasn’t given a refund. Never used it and still no refund
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Gilbert, thank you for your feedback. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
Rated 4 out of 5 stars
Works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great As intended Not the heaviest of plastic
I would recommend this to a friendRated 5 out of 5 stars
A controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect controller . Something we needed. Puppy lost ours.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Broke within a a month
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked that it was preprogrammed for my tv out of the box but it didnt last me more than a few weeks
No, I would not recommend this to a friend Rated 4 out of 5 stars
So easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was a little high, but over all the remote works forme Lg smart tv
I would recommend this to a friendRated 5 out of 5 stars
Don’t stream
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a universal remote to reprogram my smart tv. I don’t stream anything and I wanted to bypass that feature.
I would recommend this to a friendRated 5 out of 5 stars
HAPPY HAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was so hard to find, I'm so happy that bestbuy had it
I would recommend this to a friendRated 5 out of 5 stars
My happy remote control.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is good, nice costumer service. My control made me happy , YES
I would recommend this to a friendRated 5 out of 5 stars
Remote Control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy shopping with very good floor assistance during shopping.
I would recommend this to a friendRated 5 out of 5 stars
Remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to have it connected,I like it can't wait
I would recommend this to a friend






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