Customer Ratings & Reviews
](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/1415a44c-e251-4cc4-98d5-39c0f5693af0.jpg)
- Model:
- SRP4121M/27
- SKU:
- 6463735
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the 4 Device Remote Control's ease of use, favorable price, and straightforward setup. Many appreciate its performance and convenient size, finding it to be a good replacement remote. However, some users experienced compatibility issues, and a few noted concerns about the size and responsiveness of certain buttons.
This summary was generated by AI based on customer reviews.
Philips remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Philips remote was exactly what I needed for the Philips smart tv I have.
I would recommend this to a friendGood deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was not the right one o wanted but it was worth the price so i return it with no problem from best buy
I would recommend this to a friendRemote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it for another remote and dvd package. I was not satisfied with my first purchase. The second was more to my liking.
No, I would not recommend this to a friendUniversal remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to program had trouble.i supposed they all are
No, I would not recommend this to a friendgood controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a universal remote controller and this was the perfect one with the right price.
I would recommend this to a friendThe product works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a remote for a Sony receiver. Entered the code provided and worked great.
I would recommend this to a friendPhillips Wireless Remote Control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was difficult to get it to work with my existing TV. There were a lot of functions on my old remote that I can't get to work on this new one.
No, I would not recommend this to a friendWorks fine. Easy to use.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It paired easily with my old SONY TV. Working fine.
I would recommend this to a friendRemote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did what it was supposed to do!! Could make less buttons
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price would recommend 5 stars
I would recommend this to a friendRoku TV replacement remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a while to find the code. Works fine with Roku TV.
I would recommend this to a friendMy universal remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good universal remote floor replacement from original
I would recommend this to a friend- Cons mentioned:Compatibility
did not work fot me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the remote to use on a classroom tv and did not work. may work great on other units.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there, Gary. Thank you for sharing your experience with us here. We're sorry to hear that the remote did not work on the classroom tv. Feel free to reach out to our social media channels. They will be able to assist you with this. We hope you have a great day!
Exactly what i wanted!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Ready to order and pick up. Great customer service
I would recommend this to a friendTv remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work the smart tv function so it wasn’t good for me
No, I would not recommend this to a friendRemote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work !!!!!! Wrong remote guy did not know what he was selling
No, I would not recommend this to a friendGreat Remote!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Universal Remote! Affordable and works great!
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Compatibility
dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to program but just doesn't do the job for what we needed
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Eexx, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Remote l
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how it works yet because i have not use it yet
I would recommend this to a friend- Cons mentioned:Compatibility
Disgruntled Customer, AGAIN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once again with a purchase I made at Best Buy, it was a flop! The remote did not work! It could not be programmed to the one device (TV) to turn TV on, change channels and Volume. A real hassle to have to return it and so forth.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.