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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.2 out of 5 stars with 373 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the 4 Device Remote Control for its ease of use and overall performance. Many find it simple to set up and appreciate its ability to operate multiple systems. Some customers have noted issues with compatibility and the size of certain buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 373 reviews
  • Rated 5 out of 5 stars

    magnivox tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for a old magnavox 40 inch flat screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was not the right one o wanted but it was worth the price so i return it with no problem from best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phillips Wireless Remote Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to get it to work with my existing TV. There were a lot of functions on my old remote that I can't get to work on this new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a universal remote controller and this was the perfect one with the right price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a remote for a Sony receiver. Entered the code provided and worked great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older "smart" Samsung TV. The "Universal" remote did not work with it. I was told if I bought the warranty that I could bring it back if it didn't work. When I tried to return it, I was told that, even with the warranty, I could only get store credit because I'd waited more than 14 days. No one mentioned that part when I bought it. I guess I should've gotten the magnifying glass out and read the tiny print. My bad.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483. GETechSupport

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not completely universal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this eould work with crt tvs and it dose not i feel like i wasted my money

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Zach, we would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483. GETechSupport

  • Rated 3 out of 5 stars

    Universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to program had trouble.i supposed they all are

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Non working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work, will be returning it to the store, tried it 5 times with four different codes, no sucess

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483. GETechSupport

  • Rated 5 out of 5 stars

    Works fine. Easy to use.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paired easily with my old SONY TV. Working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what it was supposed to do!! Could make less buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price would recommend 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to find the code. Works fine with Roku TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My universal remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good universal remote floor replacement from original

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    did not work fot me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the remote to use on a classroom tv and did not work. may work great on other units.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi there, Gary. Thank you for sharing your experience with us here. We're sorry to hear that the remote did not work on the classroom tv. Feel free to reach out to our social media channels. They will be able to assist you with this. We hope you have a great day! philipsglobal

  • Rated 5 out of 5 stars

    Exactly what i wanted!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Ready to order and pick up. Great customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go back without starting the app over again, it’s frustrating

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Marcus, we are sorry to hear that you are less than satisfied with your Philips Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. GETechSupport

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to program but just doesn't do the job for what we needed

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Eexx, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST. GETechSupport

  • Rated 5 out of 5 stars

    Great Remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Universal Remote! Affordable and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote l

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how it works yet because i have not use it yet

    I would recommend this to a friend