Customer Ratings & Reviews
- Model:
- SRP2024R/27
- SKU:
- 6463740
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers enjoy the 4 Device Universal Remote Control Roku for its ease of use and overall performance. Many find it simple to set up and appreciate its functionality with various devices. However, some customers have reported compatibility issues and find the size of the remote to be slightly large. A few customers also mentioned concerns about the design and button placement.
This summary was generated by AI based on customer reviews.
genius!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did you loose your remote like I did for my Samsung tv? well this works and it also controls the roku!. its simple to use and program and works great. no more two remotes, you just flip it over and begin using
I would recommend this to a friend- Cons mentioned:Compatibility
Would not work with Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t make it work with my Roku. Inadequate instructions.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Johnbachel, thank you for your review. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
It’s a remote and it did what I needed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a TV that did not have a remote. I also had a Roku so this remote seemed like the perfect match. It works and was easy to set up.
I would recommend this to a friendOkay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay but weak signal… I wouldn’t buy again. Serves its purpose
No, I would not recommend this to a friendRemote
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t use it had to return it because it wasn’t working
No, I would not recommend this to a friendNot the remote for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not do what the sales person said it would do.
No, I would not recommend this to a friendKool Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is soooo cool.Haveing a side developed to put a additional remote ..while still having access to the universal side to access ur tv an additional devices..pretty cool
I would recommend this to a friendSeems easy enough but could get it to work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get this item to work with my Roku - steps seemed simple enough, but never ended up working
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Eden, thank you for reaching out. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
Handy remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy once you figure out how to install the batteries and insert the roku remote. The 2 little screws are kind of tricky
I would recommend this to a friendI’ll be buying more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have there for most of my televisions that have a Roku. No issue get any of the TV’s to connect or the soundbars. Working on getting all of them with one.
I would recommend this to a friendIt is okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been very impressed with it. Doesnt do all that i had hoped
No, I would not recommend this to a friendRoku
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work with all my stereos, dvd and cd player, and all my tvs
I would recommend this to a friendExcellent buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to try one heard good things about Roku needed for m tv lost my regular remote
I would recommend this to a friend- Cons mentioned:Compatibility
not up to spec
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why they advertised that you can insert your original roku remote in side this product i had to return it because it did not fit inside it it suppose to slide over it and it gives you a lot more options i was disappointed
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Soundchaser12orionbeetl, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
One wand.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this wand. It replaces an original wand for my LG TV. This envelopes the Roku wand and makes it one.
I would recommend this to a friendworks with Samsung sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase this year. It even worked with our Samsung sound bar! We are very happy with this remote! I would buy it again
I would recommend this to a friendNot really a Roku Remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not really a Roku remote control. You have to have a Roku remote control to use it. It probably works fine, but I don't have a Roku remote, and that's why I bought it.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for your review. Yes, this is a companion remote, Universal on one side and a slot on the other side for your Roku remote. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations, and we regret that we missed the mark. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
- Pros mentioned:Ease of use
Great idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make using 2 remotes much easier and now don't loose Roku remote like before
I would recommend this to a friend Disappointed. OK idea; not worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this remote thinking the “Roku” connection would allow using the buttons on top to control everything. However, the opening on the back is just a single place to hold the small “easy-to-lose” Roku remote. I just flip it over to use the TV functions. But several times, the Roku stopped working. I removed the Roku, re-sync’d it, and it worked. So, I just keep the two remotes separate, like before. Waste of money!
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST
- Cons mentioned:Size
Great idea in theory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I picked one of these up I thought it was so handy I bought 2 more for other sets in my house. I haven't set up one of them yet, but the other 2 no longer work. It's been less than a year.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.