Customer Ratings & Reviews
- Model:
- SRP2024R/27
- SKU:
- 6463740
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers enjoy the 4 Device Universal Remote Control Roku for its ease of use and overall performance. Many find it simple to set up and appreciate its functionality with various devices. However, some customers have reported compatibility issues and find the size of the remote to be slightly large. A few customers also mentioned concerns about the design and button placement.
This summary was generated by AI based on customer reviews.
Great idea. Didn’t work.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the idea of this product but the up down buttons didn’t work. It only went left and right. And sometimes would get stuck going right. Returned for refund.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Timothy, thank you for your feedback. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Remote Control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote worked as expected. The clerk directed us to the right product rapidly.
I would recommend this to a friendIt's a remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product however I purchased it with the intention of replacing my roku remote. I read the description wrong.
No, I would not recommend this to a friendHappy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been working very good and very satisfied and happy
I would recommend this to a friendSo easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little tedious to setup otherwise my dad loves it
I would recommend this to a friendPerfect for our needs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote--we have a tv that was not supported by Roku, so this was perfect.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before, I wasn't even aware this device existed. Now, it's one of the best investments made.
I would recommend this to a friendGet it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This take name life much easier cut the two in one function. I can operate the TV as well was the Roku....
I would recommend this to a friendease
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got us from using three remotes down to two fantastic
I would recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but I got the wrong one and had to exchange it!
I would recommend this to a friendA waste of time and money.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Roku remotes and thought I’d have no problem adding remote. none of the Roku remotes fit. I can’t return it because it came apart at the seam when I tried to put the Roku remote inside this cheap piece of plastic.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for reaching out. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
Roku 4K doesn't fit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were excited to find this on the store shelf, but unfortunately our Roku 4K did not fit. Had to return to the store.
I would recommend this to a friendBrand response from Tech Support
Posted .Hello Aees, thank you for your feedback. We are sorry to hear that you are less than satisfied with your Philips Companion Remote . Our focus is to provide quality products that deliver and exceed our customer’s expectations, and we regret that we missed the mark. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Does not fit Roku Ultra remote
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a great product, but unfortunately we had to return it because it does not fit the Roku Ultra remote that we have. There was no indication with the packaging or description that made this information clear.
I would recommend this to a friendBrand response from Tech Support
Posted .Swep, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483.
Works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, makes tv watching so much easier and enjoyable.
I would recommend this to a friend- Cons mentioned:Compatibility
Couldn’t make it work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My remote did not fit and I could not make it work with my tv. I returned it.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Adela, Thank you for your feedback. . We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
- Cons mentioned:Compatibility
Does not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with my Roku remote, Not sure which remote it actually works for.
No, I would not recommend this to a friend Phillips Universal Remonte
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works! Nice to only need one remote...less clutter.
I would recommend this to a friendGreat companion
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really useful. Gives you more functionality and bette r grip.
I would recommend this to a friendLooked Good But Didn't Function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote didn't work. Wouldn't change channels function. Returned for refund.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Mykal, thank you for your feedback. We are sorry to hear that you are less than satisfied with your GE Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST
100% Accurate and easy to setup.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like that the power & volume buttons are on the side.
I would recommend this to a friend