Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.8 out of 5 stars with 322 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers enjoy the 4 Device Universal Remote Control Roku for its ease of use and overall performance. Many find it simple to set up and appreciate its functionality with various devices. However, some customers have reported compatibility issues and find the size of the remote to be slightly large. A few customers also mentioned concerns about the design and button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-322 of 322 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wrong roku.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my rokus. Could not close cover!

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello ChuckJ, thank you for your review. We are sorry to hear that you are less than satisfied with your Roku Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations, and we regret that we missed the mark. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST. GETechSupport

  • Rated 1 out of 5 stars

    Nope

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is not right for the product this product has left volume buttons and the roku remote buttons on the right

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello, Harry, thank you for your review. You are correct it does not work for the remote with volume controls on the side. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST. GETechSupport