Customer Ratings & Reviews
- Model:
- SRP2024R/27
- |
- SKU:
- 6463740
Customer reviews
Rating 3.8 out of 5 stars with 322 reviews
(322 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers enjoy the 4 Device Universal Remote Control Roku for its ease of use and overall performance. Many find it simple to set up and appreciate its functionality with various devices. However, some customers have reported compatibility issues and find the size of the remote to be slightly large. A few customers also mentioned concerns about the design and button placement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Wrong roku.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my rokus. Could not close cover!
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello ChuckJ, thank you for your review. We are sorry to hear that you are less than satisfied with your Roku Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations, and we regret that we missed the mark. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Rated 1 out of 5 stars
Nope
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is not right for the product this product has left volume buttons and the roku remote buttons on the right
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello, Harry, thank you for your review. You are correct it does not work for the remote with volume controls on the side. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.






