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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 317 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use and the remote control functionality of the 4 Device Universal Remote Control Roku. Many find it easy to set up and appreciate its overall performance with their TVs and Roku devices. However, some customers have reported compatibility issues and find the size slightly large. A few have also mentioned concerns about the design and button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 317 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy and Compatable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up this remote was easy. Comparable with all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed my remotes to this all in one easily. It doesn't come with an additional Roku remote, you just insert existing Roku remote inside of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works better than I was expecting. I actually could have used it without inserting my Roku remote but it is a convenient way to store it. I purchased the remote becasue I lost the original remote for an old TV and this one works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive way to convert a roku remote.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful way to make a roku remote a universal remote. The battery placement is rather strange and you have to place the roku remote befor putting in the batteries. More annoyingly, you have to remove the batteries of the phillips remote if you need to get at the roku remote (battery changes).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Combine Two Remotes into One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that it turns the TV and Roku remotes into one unit. My only dislike is having the volume buttons on the side. I would have preferred the input buttons be on the side of the remote. Overall I am pretty happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote changed the life of my elderly mother!! She can operate the TV antenna and the ROKU programming without dual remotes.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    to big to handle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little bit big for my hand. other than that I like it

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Adjust ROKU volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to somehow control the volume on a ROKU TV since our remotes volume no longer functioned correctly. This Philips device was suggested by a Best Buy employee and it completely solved our problem by adapting to our ROKU remote. We highly recommend this universal remote control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great so far, no issues. The only thing I would say would make it better is that you wouldn't need two sets of batteries. If they could find a way to connect the Roku control to the universal control and only need to insert batteries in one slot, that would be way better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t work well with my Roku tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Roku tv. The box indicates it will work with it I wanted the numerical channel option. One of my favorite channels is 629… that’s a lot of scrolling to get to it. Sadly that feature of this did not work. It just did the same things the original Roku remote did, so I returned it. I’m sure for a different tv, it would work just fine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button placement

    Rated 3 out of 5 stars

    Kind of annoying

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of annoying to have buttons on both sides but it works

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty and nice addition for tiny roku remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice not having the TV remote and the tiny little roku remote just hanging around somewhere, and more importantly, after a month-ish, I felt like I lost the roku remote less just for it being part of this universal remote, it makes it bigger, which also makes it easier to hold in hand. I just can't stand the tiny little remotes for any streaming device on market (they make one for firetv remotes too). Only thing that's an issue is it becomes a whole process to change batteries as the bottom has to be screwed on so the roku remote stays in. So you gotta unscrew 2 screws on bottom to get it off, and you have to take the batteries out of universal remote to then be able to slide the roku remote out. But there's no other place for the batteries to go, and generally it takes a long time before they'd die anyway, it's a minor inconvenience

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. I was a very friendly instructions. And jist as easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy programming and setup. Minimal packaging is always a plus for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best remote. No more looking for remotes. Just turn your remote over and you have your Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Any tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works with all my tv’s dog chewed up my remotes purchased this one the pricecwas fair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OMG Useless. Seemed useful but it's not

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so frustrating, that I had to just discard it. When the Roku loses sync or batteries die, you have to use a screwdriver to open. It is just not cconvenient overall.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Doesn't work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit with ROKU remote. Big and bulky! Don't buy!!

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. GETechSupport

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Does not work with all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept having 1 remote that should work with Roku. The issue is it does not work with all major brands. I had a Jensen receiver that I could not program.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello David, thank you for your feedback. Jensen is not on the code list but a lot of brands share codes. Did you try the auto-code search? We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST. GETechSupport

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phillips Universal Remote for Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need to make my Roku device easy to use for on and off and volume control.

    I would recommend this to a friend
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