Customer Ratings & Reviews
- Model:
- SRP2024R/27
- |
- SKU:
- 6463740
Customer reviews
Rating 3.8 out of 5 stars with 323 reviews
(323 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers praise the product's ease of use and straightforward setup, noting its great performance and effective remote control functionality with various devices. They also appreciate its good price and efficient battery life. However, some customers experienced significant issues with compatibility and connectivity, finding it difficult to get the product to work with their devices. Additionally, concerns were raised regarding the product's size, button placement, and overall design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best remote. No more looking for remotes. Just turn your remote over and you have your Roku.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Universal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect. I was a very friendly instructions. And jist as easy to use.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Any tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works with all my tv’s dog chewed up my remotes purchased this one the pricecwas fair
I would recommend this to a friend - Cons mentioned:Size
Rated 3 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku does not fit in the space on the back of it. Awkward to hold with the back of it open.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item surorised. I highly recommend. It's a little odd flipping the remote over to use the roku, but does the job well.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roku remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy programming and setup. Minimal packaging is always a plus for me.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Phillips Universal Remote for Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I need to make my Roku device easy to use for on and off and volume control.
I would recommend this to a friend - Pros mentioned:Remote control
Rated 5 out of 5 stars
Great replacement of Roku Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great replacement for the smaller Roku remote. Less inadvertent press of the sound control buttons.
I would recommend this to a friend - Pros mentioned:Remote control
Rated 5 out of 5 stars
Best Roku Tv Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this remote is the best one for a full function remote for your Roku Tv. there is really nothing out there for roku tv's,most are universal ones. they suck
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Gift from the gods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this remote. It controls everything and put my other remote together so I never have to look for the other one
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Goor replace meant remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good work for all my tv it the best thing I can get for a replace meant remote
I would recommend this to a friend Rated 5 out of 5 stars
retires but in customer service for over 50 years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped in for these items shown. Busy day for me but I needed these items. I do not know the three representatives that I spoke to but they were the most polite and friendly people I have had the pleasure to talk to; one was the young lady greeting me she gave me great directions: second person was a young gentle man who took his time to walk me to what I needed and the third was the young man the was cashier I am 76 soon to be 77 and with all the issues people have today I have told them they were outstanding and this store is outstanding and I have recommended your store to a few people interested in some electronic items
I would recommend this to a friend- Cons mentioned:Design, Size
Rated 1 out of 5 stars
Terrible Roku Universal Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Roku universal remote. The Roku remote doesn’t fit in the back as it’s supposedly to. If you do manage to get it in, then you’ve probably broken the molding that holds it in place.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello AirPodPros, thank you for your review. It only fits certain models of Roku Remotes. We are sorry to hear that you are less than satisfied with your Philips Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
- Pros mentioned:Remote control
Rated 5 out of 5 stars
good universal remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a super convenient way to never lose the roku remote. We needed to use the universal remote to prevent our surround sound from receiving mixed input signals.
I would recommend this to a friend - Pros mentioned:Remote control
Rated 5 out of 5 stars
Very Convenient
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Beats having 2 remotes to find! I would always find myself losing one or the other. Not anymore!
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 2 out of 5 stars
Does not work with all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good concept having 1 remote that should work with Roku. The issue is it does not work with all major brands. I had a Jensen receiver that I could not program.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello David, thank you for your feedback. Jensen is not on the code list but a lot of brands share codes. Did you try the auto-code search? We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Rated 3 out of 5 stars
Not completely happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an okay remote. It seems to be very touchy. If an incorrect button gets pushed, it needs to be reprogrammed. The compartment where the original Roku remote goes, just seems to be a storage unit for the remote.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Add on for my roku remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to tie multiple items to one remote while stoill using my original roku controller.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best way to keep your remotes together.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great invention to keep from losing my smaller Roku remote. Feels very nice in my hand all while very easy to operate all buttons. What a great idea!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great remote.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great. Everything is all together. No more searching for the other remote.
I would recommend this to a friend






