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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 321 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers enjoy the 4 Device Universal Remote Control Roku for its ease of use and overall performance. Many find it simple to set up and appreciate its functionality with various devices. However, some customers have reported compatibility issues and find the size of the remote to be slightly large. A few customers also mentioned concerns about the design and button placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 321 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Any tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works with all my tv’s dog chewed up my remotes purchased this one the pricecwas fair

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy programming and setup. Minimal packaging is always a plus for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phillips Universal Remote for Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need to make my Roku device easy to use for on and off and volume control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item surorised. I highly recommend. It's a little odd flipping the remote over to use the roku, but does the job well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OMG Useless. Seemed useful but it's not

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so frustrating, that I had to just discard it. When the Roku loses sync or batteries die, you have to use a screwdriver to open. It is just not cconvenient overall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Goor replace meant remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good work for all my tv it the best thing I can get for a replace meant remote

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Does not work with all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept having 1 remote that should work with Roku. The issue is it does not work with all major brands. I had a Jensen receiver that I could not program.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello David, thank you for your feedback. Jensen is not on the code list but a lot of brands share codes. Did you try the auto-code search? We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST. GETechSupport

  • Rated 3 out of 5 stars

    Not completely happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an okay remote. It seems to be very touchy. If an incorrect button gets pushed, it needs to be reprogrammed. The compartment where the original Roku remote goes, just seems to be a storage unit for the remote.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great replacement of Roku Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great replacement for the smaller Roku remote. Less inadvertent press of the sound control buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gift from the gods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote. It controls everything and put my other remote together so I never have to look for the other one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Roku tv easy set up just look up the code for your tv

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku does not fit in the space on the back of it. Awkward to hold with the back of it open.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Add on for my roku remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to tie multiple items to one remote while stoill using my original roku controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Everything is all together. No more searching for the other remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku tv stick

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and easy to bring anywhere and you have all your subscriptions

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best Roku Tv Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote is the best one for a full function remote for your Roku Tv. there is really nothing out there for roku tv's,most are universal ones. they suck

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for me and I love this remote. Smart purchase from my favorite store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great universal remove for Roku users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice universal remote. it does what we have been hoping to find in a remote for a while now. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retires but in customer service for over 50 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped in for these items shown. Busy day for me but I needed these items. I do not know the three representatives that I spoke to but they were the most polite and friendly people I have had the pleasure to talk to; one was the young lady greeting me she gave me great directions: second person was a young gentle man who took his time to walk me to what I needed and the third was the young man the was cashier I am 76 soon to be 77 and with all the issues people have today I have told them they were outstanding and this store is outstanding and I have recommended your store to a few people interested in some electronic items

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    good universal remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a super convenient way to never lose the roku remote. We needed to use the universal remote to prevent our surround sound from receiving mixed input signals.

    I would recommend this to a friend
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