Customer Ratings & Reviews
- Model:
- SRP2024R/27
- SKU:
- 6463740
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers are delighted by the ease of use and the remote control functionality of the 4 Device Universal Remote Control Roku. Many find it easy to set up and appreciate its overall performance with their TVs and Roku devices. However, some customers have reported compatibility issues and find the size slightly large. A few have also mentioned concerns about the design and button placement.
This summary was generated by AI based on customer reviews.
Hidden value with this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this remote, and here's why: You have to physically unscrew the battery compartment to get at it. I have 4 young kids, and the fact that they can't just open the compartment cover, which invariably gets lost and broken and the batteries get taken out to power some other toy, is worth the cost alone. Also, the price point was perfect. As a house with 3 Roku Ultras, I will buy another one of these once I get some reward certificates with all the points I'm getting for submitting reviews.
I would recommend this to a friend- Pros mentioned:Ease of use
One remote - finally!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote thta allows us to just have one remote instead of 2!
I would recommend this to a friend - Pros mentioned:Remote control
Works
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son and his college roommate for an older plasma TV with no remote. Worked well but I think the use the Roke remote mostly.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku remote works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great and fixes the problem of too many remotes laying around.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to program easy to use able to use full functions
I would recommend this to a friend Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good universal remote. Worked well with my Roku tv
I would recommend this to a friendnot so great, but not a lot of options
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used Logitec Harmony remotes. They're no longer made, and I tried this as an alternative. I am overall disappointed, but its ok.
No, I would not recommend this to a friendThis remote can hold onto your Roku remote.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When buying this I thought it was a universal remote that could control a roku and a tv. In retrospect, the image are pretty clear. It does no such thing. It just has a slot to slide in your roku. So I guess it's fine if you need a universal remote for your tv and have roke. But it wasn't helpful to me.
I would recommend this to a friend- Cons mentioned:Compatibility
Not compatible with each other
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were sold as a bundle when I bought it. I had a time inserting the roku remote to the universal remote. I later found out that the roku voice remote model is not compatible with the phillips universal remote. I was wondering why Bestbuy bundle those two products. But individually, I think the products are good. It is the bundling that is bad.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Rene, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
- Pros mentioned:Ease of use
Good remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my roku remote. It makes it universally able to do this much easier.
I would recommend this to a friend Universal remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but i thought it cam with a roku remote as well
I would recommend this to a friend- Pros mentioned:Ease of use
Roku remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty neet it so easy to use and set up I love it
I would recommend this to a friend Ehhhhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can but get it to program with the TV or any other electronic devices as well. Instructions are not very straightforward clear on how to do it exactly. I will be returning it!
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Remote
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote synced to TV extremely well Buttons on remote flow
I would recommend this to a friend- Pros mentioned:Ease of use
Perfect Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the remote to replace the original one that was misplaced. After programming it, it operated my t.v.
I would recommend this to a friend - Pros mentioned:Ease of use
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price and extremely easy to use.
I would recommend this to a friend - Pros mentioned:Remote control
Convenient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! Installed my rokku remote on the back of it. So it’s 2 in 1, no o need to be looking for all the remotes .
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device was easy to setup and use. It is great for turning the TV on and off.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product, This was Easy to setup and use
I would recommend this to a friend - Pros mentioned:Ease of use
New remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original remote stopped working. Thankfully BestBuy has replacement remotes easy to use.
I would recommend this to a friend