Customer Ratings & Reviews
- Model:
- SRP2024R/27
- SKU:
- 6463740
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers admire the 4 Device Universal Remote Control Roku for its ease of use and overall performance. Many find it simple to set up and appreciate that it works well with their TVs and Roku devices. However, some customers have reported compatibility issues and find the size slightly large. Additionally, a few customers have mentioned concerns about the design and button placement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Not universal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly this remote did not work with my tv. Weird because it is a Roku remote. I tried every way possible to make it work and never got it to. I wish their return policy was different. I went on vacation a bit after I had purchased, got back and it was unfortunately to late for me to return. Now I'm stuck with a brand new remote that I have no use for. :(
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for your feedback. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
- Pros mentioned:Remote control
Works
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son and his college roommate for an older plasma TV with no remote. Worked well but I think the use the Roke remote mostly.
I would recommend this to a friend - Pros mentioned:Ease of use
keepin' it together
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holds the Roku remote perfectly. Easy to use and my kids like it too.
I would recommend this to a friend - Cons mentioned:Size
Doesn't work!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit with ROKU remote. Big and bulky! Don't buy!!
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity.
- Pros mentioned:Ease of use
One remote - finally!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote thta allows us to just have one remote instead of 2!
I would recommend this to a friend - Pros mentioned:Ease of use
Roku remote works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great and fixes the problem of too many remotes laying around.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to program easy to use able to use full functions
I would recommend this to a friend This remote can hold onto your Roku remote.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When buying this I thought it was a universal remote that could control a roku and a tv. In retrospect, the image are pretty clear. It does no such thing. It just has a slot to slide in your roku. So I guess it's fine if you need a universal remote for your tv and have roke. But it wasn't helpful to me.
I would recommend this to a friend- Pros mentioned:Ease of use
Good remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my roku remote. It makes it universally able to do this much easier.
I would recommend this to a friend Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good universal remote. Worked well with my Roku tv
I would recommend this to a friendnot so great, but not a lot of options
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used Logitec Harmony remotes. They're no longer made, and I tried this as an alternative. I am overall disappointed, but its ok.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Not compatible with each other
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were sold as a bundle when I bought it. I had a time inserting the roku remote to the universal remote. I later found out that the roku voice remote model is not compatible with the phillips universal remote. I was wondering why Bestbuy bundle those two products. But individually, I think the products are good. It is the bundling that is bad.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Rene, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Ehhhhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can but get it to program with the TV or any other electronic devices as well. Instructions are not very straightforward clear on how to do it exactly. I will be returning it!
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
- Pros mentioned:Ease of use
Perfect Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the remote to replace the original one that was misplaced. After programming it, it operated my t.v.
I would recommend this to a friend Universal remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but i thought it cam with a roku remote as well
I would recommend this to a friend- Pros mentioned:Ease of use
Roku remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty neet it so easy to use and set up I love it
I would recommend this to a friend Remote
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote synced to TV extremely well Buttons on remote flow
I would recommend this to a friend- Pros mentioned:Remote control
Convenient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! Installed my rokku remote on the back of it. So it’s 2 in 1, no o need to be looking for all the remotes .
I would recommend this to a friend - Pros mentioned:Ease of use
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price and extremely easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device was easy to setup and use. It is great for turning the TV on and off.
I would recommend this to a friend