Customer Ratings & Reviews
- Model:
- SRP6221B/27
- SKU:
- 6463736
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the 6 Device Backlit Universal Remote Control for its ease of use and backlight feature. Many find it performs as expected and appreciate its compatibility with Samsung products. However, some customers have noted issues with the skip button functionality, connectivity to multiple systems, and the size of the buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Philips remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote works great, its really a great replacement for our original remote
I would recommend this to a friend Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked very well while we waited for the other remote
I would recommend this to a friend- Pros mentioned:Compatibility
Excellent for Samsung TV's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful universal TV remote especially for Samsung TV's
I would recommend this to a friend - Pros mentioned:Ease of use
Great remote!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great and easy to use. No complaints. The light up key pad is the BEST!
I would recommend this to a friend - Cons mentioned:Connectivity
Not happy with this one.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to connect to multiple systems, stopped working after 6 months
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Eric, thank you for reaching out. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
Glad I made the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this remote because I thought my current remote was causing audio problems. The volume on my TV sometimes raises for no reason when I'm casting from my computer to my TV. Turns out it still happens with this remote, but I really like using this remote better. The home button makes leaving apps easy. Plus, other features. So I'm glad I made the purchase.
I would recommend this to a friend- Pros mentioned:Ease of use
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote worked easily exactly like the original remote!
I would recommend this to a friend - Pros mentioned:Overall performance
Works Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it is supposed to. Glad we purchased it.
I would recommend this to a friend - Pros mentioned:Ease of use
One place
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Learning how to put it all together. Easyer on my old brain.
I would recommend this to a friend Great Secondary Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this Philips remote as a backup to the remote that came with our Samsung TV, due to it constantly getting misplaced. Using this remote now, with the Samsung remote stored away if we need it.
I would recommend this to a friendGood multi-function remote.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall does everything that it says it will do, but it takes time to get use to changing between devices.
I would recommend this to a friendUniversal Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took awhile to figure out how to use it with my new tv. Not as easy to use as I thought it would be.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great and super simple to set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Does what it says
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work as intended. Have youded it on my televisions at home
I would recommend this to a friend Nice universal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice remote that works great for our TV. Can't get it to work with our DirecTV box but it needs replaced anyway.
I would recommend this to a friendBack lit universal remote.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be quality. Easily use A little brighter than I'd like.
I would recommend this to a friendSimple but yet complex enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little confusing to setup especially if you have an older, less jazzy flat screen like mine. Repetition and persistence is key. I got 2 of these and one lost its functionality after 1 week. Finding the appropriate code for manual setup is a bit cumbersome. Keep your original instructions for best results.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Tv remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a tv remote and does what it’s suppose to do.
I would recommend this to a friend - Cons mentioned:Size
Unsatisfactory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A remote control built specifically for the lady of the house. Everyone knows it is the man who does the channel surfing yet these remotes continue to get smaller and smaller with buttons one needs feminine fingers and fingernails to prevent hitting two at a time. This manufacturer is not unique. They are all this way. How about making one that will fit the hand of a man? I returned it. Totally unsatisfactory.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for your feedback. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations, and we regret that we missed the mark. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Not as,Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does work as well as previous versions. Very disappointed.
No, I would not recommend this to a friend