Customer Ratings & Reviews
- Model:
- SRP6221B/27
- SKU:
- 6463736
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the 6 Device Backlit Universal Remote Control for its ease of use and backlight feature. Many find it compatible with their devices and appreciate its overall performance. However, some customers have noted concerns about the size of the buttons and connectivity issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Size
Unsatisfactory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A remote control built specifically for the lady of the house. Everyone knows it is the man who does the channel surfing yet these remotes continue to get smaller and smaller with buttons one needs feminine fingers and fingernails to prevent hitting two at a time. This manufacturer is not unique. They are all this way. How about making one that will fit the hand of a man? I returned it. Totally unsatisfactory.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for your feedback. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations, and we regret that we missed the mark. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Slow changing channels or adjusting volume.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the lights on this it is also good size. I did returned it because of the delay when changing channels or adjusting the volume.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Chris, thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity.
Nice universal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice remote that works great for our TV. Can't get it to work with our DirecTV box but it needs replaced anyway.
I would recommend this to a friend- Pros mentioned:Ease of use
Tv remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a tv remote and does what it’s suppose to do.
I would recommend this to a friend Not as,Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does work as well as previous versions. Very disappointed.
No, I would not recommend this to a friendSimple but yet complex enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little confusing to setup especially if you have an older, less jazzy flat screen like mine. Repetition and persistence is key. I got 2 of these and one lost its functionality after 1 week. Finding the appropriate code for manual setup is a bit cumbersome. Keep your original instructions for best results.
No, I would not recommend this to a friendNot very user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get this remote to find any of my devices.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Patricia, thank you for reaching out. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
Great for older parents/grandparents
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my 95 year old grandmother and she's able to use it! Personally, I think it's boring and would never use it myself, but it's great in terms of usability.
I would recommend this to a friendLove the visible buttons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only remote that is not black on black!!! the buttons are easy to see and read!
I would recommend this to a friend- Cons mentioned:Connectivity
Not As Simple As I Thought
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a remote that control my tv, dvd, and cable but could not figure out howe to make these connections. So product is wasting away in a drawer.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
Phillips Universal Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but looks so much like my cable remote I am constantly reaching for the wrong one.
I would recommend this to a friendGood remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Synced very well to my tv, buttons very responsive
I would recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's different from my old one. It's a little harder for me. I may just have to get use to it.
I would recommend this to a friendCjg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son for a Christmas gift because his other remote broke.
I would recommend this to a friendSkip
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit controls different components of TV system.
I would recommend this to a friendRemote is okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Different key layout so there is a learning curve. Seems to function well enough.
I would recommend this to a friendIt works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done for my 44inch LG TV. It took about 10 minutes to get the programming to work.
I would recommend this to a friendPhilips Remote for Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the factory remote. The buttons could be better arranged.
I would recommend this to a friend- Pros mentioned:Ease of use
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Programming was easy. Unfortunately it wouldn't work for Denon or AppleTV (even with the search function that ran through multiple iterations of guessing). Someone needs to figure out a better way.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Chingaling. thank you for your review. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
- Pros mentioned:Compatibility
Good remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is super cool. It works with my TV and the color of the remote is cool
I would recommend this to a friend