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Customer Ratings & Reviews

$24.99

Customer reviews

Rating 4.2 out of 5 stars with 326 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the 6 Device Backlit Universal Remote Control for its ease of use and backlight feature. Many find it performs as expected and appreciate its compatibility with Samsung products. However, some customers have noted issues with the skip button functionality, connectivity to multiple systems, and the size of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 326 reviews
  • Rated 4 out of 5 stars

    Phillips Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but looks so much like my cable remote I am constantly reaching for the wrong one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for older parents/grandparents

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 95 year old grandmother and she's able to use it! Personally, I think it's boring and would never use it myself, but it's great in terms of usability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's different from my old one. It's a little harder for me. I may just have to get use to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced very well to my tv, buttons very responsive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cjg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for a Christmas gift because his other remote broke.

    I would recommend this to a friend
  • Cons mentioned:
    Skip button

    Rated 1 out of 5 stars

    Waste of Money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the purchasing! Save your money. The buttons are extremely hard to push, sometimes they work sometimes they don't. To frustrating. Tossed it in the trash!

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Dana, thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity GETechSupport

  • Rated 4 out of 5 stars

    It works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done for my 44inch LG TV. It took about 10 minutes to get the programming to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote is okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different key layout so there is a learning curve. Seems to function well enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Skip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit controls different components of TV system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the visible buttons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only remote that is not black on black!!! the buttons are easy to see and read!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Philips Remote for Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the factory remote. The buttons could be better arranged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming was easy. Unfortunately it wouldn't work for Denon or AppleTV (even with the search function that ran through multiple iterations of guessing). Someone needs to figure out a better way.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Chingaling. thank you for your review. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4 GETechSupport

  • Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well But there are still devices that it will not control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REMOTE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Bought this to replace roku remote and it's lasted longer this time and since it's bigger, harder for them to hide it or lose it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is super cool. It works with my TV and the color of the remote is cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement remote for Samsung tv. All functions work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote; great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the LED lighting on this remote. Its so much easier to see the buttons youre looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The dog ate our remote!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our dog destroyed our remote, we were in need of a replacement. We like this one!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not As Simple As I Thought

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a remote that control my tv, dvd, and cable but could not figure out howe to make these connections. So product is wasting away in a drawer.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483. GETechSupport

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works better than what i had........................................................................................................................................

    I would recommend this to a friend