Customer Ratings & Reviews
- Model:
- SRP6221B/27
- SKU:
- 6463736
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the 6 Device Backlit Universal Remote Control for its ease of use and backlight feature. Many find it performs as expected and appreciate its compatibility with Samsung products. However, some customers have noted issues with the skip button functionality, connectivity to multiple systems, and the size of the buttons.
This summary was generated by AI based on customer reviews.
Slow changing channels or adjusting volume.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the lights on this it is also good size. I did returned it because of the delay when changing channels or adjusting the volume.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Chris, thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity.
- Cons mentioned:Connectivity
Not As Simple As I Thought
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a remote that control my tv, dvd, and cable but could not figure out howe to make these connections. So product is wasting away in a drawer.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
Philips Remote for Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the factory remote. The buttons could be better arranged.
I would recommend this to a friend- Pros mentioned:Ease of use
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Programming was easy. Unfortunately it wouldn't work for Denon or AppleTV (even with the search function that ran through multiple iterations of guessing). Someone needs to figure out a better way.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Chingaling. thank you for your review. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
Terrible recommendation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store clerk recommended this remote for our Samsung TV and it doesn't work all the time, just every now and then. Unfortunately, we were outside of the return window by the time we realized it.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Michell, thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity
- Pros mentioned:Compatibility
Good remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is super cool. It works with my TV and the color of the remote is cool
I would recommend this to a friend REMOTE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Bought this to replace roku remote and it's lasted longer this time and since it's bigger, harder for them to hide it or lose it.
I would recommend this to a friendGood for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well But there are still devices that it will not control
I would recommend this to a friendThe dog ate our remote!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After our dog destroyed our remote, we were in need of a replacement. We like this one!!
I would recommend this to a friendGreat remote; great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love the LED lighting on this remote. Its so much easier to see the buttons youre looking for.
I would recommend this to a friendNot very user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get this remote to find any of my devices.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Patricia, thank you for reaching out. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
Replacement remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement remote for Samsung tv. All functions work.
I would recommend this to a friendUseful remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a remote like this because we lost our original remote to one of our televisions when we moved to a new location.
I would recommend this to a friend- Pros mentioned:Overall performance
remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works better than what i had........................................................................................................................................
I would recommend this to a friend You will love the ease in using/progrqamming this.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up buying four of these remotes/controllers...It was very highly recommended by the Best Buy tech..That was all I needed to hear..
I would recommend this to a friendRemote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote offer it all in one remote. PLUS it lights up so easy for night time use
I would recommend this to a friendUniversal remote for TV that’s supposed to handle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this remote because it advertised that it can handle 6 It has been impossible to handle one TV so far I’m still not able to use it.
No, I would not recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great best remote and lights up hold charge forwver
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works much better than I thought, it has a modern look… usually universal remotes are very generic
I would recommend this to a friendIt's a remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a universal remote. It works and does what it's supposed to do. The backlight can be annoying lol it's bright.
I would recommend this to a friend