Customer Ratings & Reviews
- Model:
- SRP6221B/27
- SKU:
- 6463736
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the 6 Device Backlit Universal Remote Control for its ease of use and backlight feature. Many find it compatible with their devices and appreciate its overall performance. However, some customers have noted concerns about the size of the buttons and connectivity issues.
This summary was generated by AI based on customer reviews.
Unhappy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I wanted just one remote to control everything and because it was blue. I have found it extremely difficult to program. I even called tech support to no avail. I'm not using it and it's sitting in a drawer gathering dust
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello JC, thank you for your feedback. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device is fine in the case but not so good in hooking up to DVD player.
No, I would not recommend this to a friendJoke of a "universal remote"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt control my TV at all, except power on/off!!!
No, I would not recommend this to a friendBrand response from Tech Support
Posted .We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
Okay item
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really work for what I needed. Perhaps operator error...
No, I would not recommend this to a friendSad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool idea that the keys are backlit but they only lasted not even a week. Now I never use it. Blue is cool but wish I just saved my money
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Brianna, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483.
Good remote with very bright lights.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, the button lights are very bright. Setup was pretty standard.
I would recommend this to a friendTop Drawer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Store. These people are at the top of their game
I would recommend this to a friendVery bright led buttons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around remote with a blue ray eject button.
I would recommend this to a frienddvd perchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.service was very quick and i got exactly what i ordered !!
I would recommend this to a friendA step back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with my Polk audio soundbar. Controls each component separately rather than controlling activities as I was used to with my old Logitech. There is a void in the marketplace after Logitech got out of the remote control business
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello William, Thank you for your feedback. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Aight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan, but it does the trick. Better than no remote.
I would recommend this to a friend- Cons mentioned:Size
Universal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons too small. Always hitting the wrong button - it’s just easier to use 3 different remotes.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for your feedback. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work for me. Difficult to set up. I tried several times. I want to return to store. I am unable to since I have transport issues
No, I would not recommend this to a friendBrand response from Tech Support
Posted .We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
I wish the warning was on the front of the package
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not for use with TVs with the fire stick. It said so on back but I had already opened the package.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello, Patricia, thank you for your feedback. None of our universal remotes work with FireStick or Roku sticks because they use Bluetooth to communicate and not IR signals. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Directly ahead
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As long as you’re directly in front of your TV and within 10 feet, you’ll love this remote. If you’re slightly off center, even by 4 feet, and more than 10 feet from the TV, you better be ready to maneuver and bend and reach to get the remote to work.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Jhc021, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST.
Universal remote
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t synchronize to my television. I tried multiple times
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Marial, We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
- Pros mentioned:Color
Remote old TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How to get a remote for this old TV works just fine and I love the color
I would recommend this to a friend - Pros mentioned:Ease of use
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote worke great with my TV and was very easy to program
I would recommend this to a friend Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for smart tv. Does not open YouTube or Netflix.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Walter, We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
- Pros mentioned:Backlight
Universal remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was beautiful and i loved the light especially at night but it functioned too slow.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello Valued Customer, thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity