Customer Ratings & Reviews
- Model:
- SRP6221B/27
- SKU:
- 6463736
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the 6 Device Backlit Universal Remote Control for its ease of use and backlight feature. Many find it performs as expected and appreciate its compatibility with Samsung products. However, some customers have noted issues with the skip button functionality, connectivity to multiple systems, and the size of the buttons.
This summary was generated by AI based on customer reviews.
Slow changing channels or adjusting volume.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the lights on this it is also good size. I did returned it because of the delay when changing channels or adjusting the volume.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Chris, thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity.
Useful remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a remote like this because we lost our original remote to one of our televisions when we moved to a new location.
I would recommend this to a friendYou will love the ease in using/progrqamming this.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up buying four of these remotes/controllers...It was very highly recommended by the Best Buy tech..That was all I needed to hear..
I would recommend this to a friendUniversal remote for TV that’s supposed to handle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this remote because it advertised that it can handle 6 It has been impossible to handle one TV so far I’m still not able to use it.
No, I would not recommend this to a friendRemote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote offer it all in one remote. PLUS it lights up so easy for night time use
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works much better than I thought, it has a modern look… usually universal remotes are very generic
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great best remote and lights up hold charge forwver
I would recommend this to a frienduniversal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as with most universal remotes, it was time consuming to program, not all functions work with any code that connects device.... had to test and re-test and decide which functions i could do without
No, I would not recommend this to a friendFeels Like A Low Quality Build
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually returned this remote. It's build feels low quality.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Slomnshn, thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity.
It's a remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a universal remote. It works and does what it's supposed to do. The backlight can be annoying lol it's bright.
I would recommend this to a friendLove it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my kids TV, works better than the original, and it has a light that's bright.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and no problem I proble s with control works well
I would recommend this to a friendTerrible recommendation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store clerk recommended this remote for our Samsung TV and it doesn't work all the time, just every now and then. Unfortunately, we were outside of the return window by the time we realized it.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Michell, thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity
Not very user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get this remote to find any of my devices.
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Patricia, thank you for reaching out. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call at 1-800-654-8483.
Juat OK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a replacement universal remote. It was not useful for me because I needed more programmable buttons. Ended up purchasing a different remote that worked better.
I would recommend this to a friendOk remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv remote but wish it had google voice on it. Other than that it works good
I would recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not like the original remote to my smart TV. Don't go back when need it to be
I would recommend this to a friendRemote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device is fine in the case but not so good in hooking up to DVD player.
No, I would not recommend this to a friendOkay item
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really work for what I needed. Perhaps operator error...
No, I would not recommend this to a friendUnhappy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I wanted just one remote to control everything and because it was blue. I have found it extremely difficult to program. I even called tech support to no avail. I'm not using it and it's sitting in a drawer gathering dust
No, I would not recommend this to a friendBrand response from Tech Support
Posted .Hello JC, thank you for your feedback. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4