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Customer Ratings & Reviews

Your price for this item is $12.99

Customer reviews

Rating 3.9 out of 5 stars with 13 reviews

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    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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    Rating 3.8 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1 of 1 review
  • Rated 2 out of 5 stars

    No back button

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks decent, but there is no 'back' button. How are you going to go back to previous screens if you are watching YouTube, Netflix etc.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Rocky, thank you for your question. Exit is the back button and the Home button will navigate the streaming apps. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST. GETechSupport