Customer Ratings & Reviews
- Model:
- BRT383/50
- |
- SKU:
- 9232022
Customer reviews
Rating 4 out of 5 stars with 387 reviews
(387 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the BikiniGenie Bikini Trimmer's overall performance and ease of use, with some appreciating its size, battery life, design, and attachments. However, some customers have expressed concerns about its shaving performance and power. There were also a few mentions of safety issues and water resistance.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Trimmer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the gadgets it comes with are awesome and easy to use...
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my daughter and she loves it!!!
I would recommend this to a friendRated 3 out of 5 stars
thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks I really recommend this product is awesome.
I would recommend this to a friend- Cons mentioned:Shaving performance
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This things sucks. It doesn’t trim hair except a teeny bit, and it’s bothersome and takes forever. Don’t waste your money, seriously.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there, Kate. Thank you for your message. We are sorry to hear about the inconvenience. Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
- Cons mentioned:Safety
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure why it stopped working and hurt my skin and made me bleed. So I used it a few times and then changed for another brand. I felt really disappointed.
No, I would not recommend this to a friend - Cons mentioned:Shaving performance
Rated 1 out of 5 stars
Dont buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work well it pulls your hair an doesnt shave well at all.
No, I would not recommend this to a friend Rated 2 out of 5 stars
too skinny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.feel the "head" of this trimmer needed to be slightly bigger. does not cover much space which makes me feel i need to do double the work. Better use for shaving a beard than a bikini line.
No, I would not recommend this to a friend- Cons mentioned:Shaving performance
Rated 1 out of 5 stars
trimmer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.buy for under arm and bikini its not even removed any hair sound good but dint work for me
No, I would not recommend this to a friend Rated 1 out of 5 stars
It is only a month or so old and no longer working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thing is and always be a piece of junk sorry i bought it. Would not recommend this to anyone. Should have kept the box. Worked first couple times thats it
No, I would not recommend this to a friendRated 2 out of 5 stars
Nah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're going to do anything it doesn't get close My as well stick with a razor if you want no hair down there don't buy this
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
Thanks for sharing your experience with our razor. Your opinion is valuable to us. We are sorry to hear that our device did not live up to your expectations. We are wondering what exactly went wrong. In any case, we are sure that there may be good alternatives that suit you best. If you would like to share your experience with us in more detail, please feel free to contact us through social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
- Cons mentioned:Water resistance
Rated 1 out of 5 stars
Wouldn’t buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This razor doesn’t work well in the shower even though the description said it does. I returned it.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Bonnie,
Thank you for leaving us a feedback about your experience with the BikiniGenie Trimmer. It is unfortunate to hear the product did not meet your expectations.
We believe it is important to make a clarification here. This device was not tested to be used in the shower or bathtub. The Wet/Dry feature refers to the condition of the skin, since the BikiniGenie Trimmer can be used on both dry and moist skin, depending on the customer’s preference. Our apologies if this may have caused confusion.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
- Cons mentioned:Power
Rated 1 out of 5 stars
Weak shaver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak shaver. Blade is dull. Not powerful at all. Batteries drains pretty fast.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for writing us a feedback about your BikiniGenie Trimmer. How unfortunate to hear that you are not a fan of the product, and that it did not give you satisfying results. We highly recommend reading the user manual once again to learn about how you can maximize the use of the device and its attachments. Please also ensure that your groomer is regularly cleaned every after use, so you do not find it dull on your next shaving session.
Should you need some further assistance from us, please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Rated 2 out of 5 stars
Ok Trimmer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok trimmers but when we purchased it it smelled really bad like someone had used it before and put it back in the wrapper so we are returning these...sry
No, I would not recommend this to a friendRated 1 out of 5 stars
horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dont buy! it does not work. very cheap but we all know the phrase you get what you pay for!
No, I would not recommend this to a friendRated 2 out of 5 stars
You get what you pay for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my girlfriend so the review is from her experience. She used it one but said it doesn't work very well. She never used it again.
No, I would not recommend this to a friendRated 2 out of 5 stars
Bikini Razor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it. It doesn’t cut anything at all. Not big enough. Would take it back but don’t have the box.
No, I would not recommend this to a friend- Cons mentioned:Shaving performance
Rated 1 out of 5 stars
Not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good did not like did not cut sixteen characters
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good product worked just fine and did the job.
I would recommend this to a friend Rated 5 out of 5 stars
Good razor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it very happy with the product thanks Best Buy.
I would recommend this to a friendRated 2 out of 5 stars
Christmas Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and not sure if it has been used yet.
I would recommend this to a friendBrand response from Philips
Posted .Hi NurseKacey,
Thank you for sharing your review here. What a great Christmas gift! We hope that it will prove itself helpful.
If you'll have any questions regarding this device, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Philips Consumer Care





