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Customer reviews

Rating 4.8 out of 5 stars with 1465 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the Hue A19 60W Smart LED Starter Kit's ease of use, wide array of colors, and straightforward setup process. Many appreciate its compatibility with popular smart home systems and the intuitive app. While some find the product expensive, most users report positive experiences with connectivity and remote control features. A few users mentioned needing a hub, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,465 reviews
  • Rated 4 out of 5 stars

    Lights work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy with the lights but was recently informed they were no longer going to release updates for Version 1 Bridge and bulbs

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are better options for home automation lights. But if you want something simple this is the way. The lights are not that bright.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhh it was okay. Not sure what all the hype is for these lights. they change colors.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased with this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to be able to adjust the Hue/Color to a certain mood. I'm very happy with this product and would definitely recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Usually good but this had three defective items

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this kit to use with my Philips hue ecosystem. I have never had any issues with any lights, but this particular item had three items defective that had to be replaced under warranty. I did not test all the products when I bought them so when I got around to using them, I realized the light/dimmer switch would not connect to hue. It would connect and drop. Philips replaced this after several emails troubleshooting and photos, etc. Took a few weeks. Then I had the same issue with two bulbs that would not connect. Again called Philips and this time they were suspicious because of my previous claim. So had to troubleshoot and send many photos to prove the bulb was defective. It was a pain. At the end of the day I got both replaced. By the way- they also shipped one of the replacement bulbs to another person so that delayed getting bulb by another week or so while they investigated what happened. If you call customer service after 9:15 am you will not get through or they will hang up on you. Sounds like they are in another country. So hue is great when it works, if you have problems be ready for headaches.

    I would recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there, thank you for reaching out. We're sorry to hear you are experiencing this inconvenience.If you have any further questions or require any assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but it is top quality. Much better than the off brand ones and last very long. My go to gift for family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There awesome but there’s a lot of baggage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights are great, but you need to download an app that is a nightmare to learn how to navigate and then you also need to buy a little box that hooks to the back of your tv and then you need to buy a bridge connected that connects the lights to the little box. The lights are about 50$ a piece when I got them and they told me that’s all I needed, the box was 250 and the bridge was 150.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hue starter kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hue starter kit is great except only 2 of the 3 bulbs can be color and I can only get 1 light to work with alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights themselves are excellent. The operating system could be a lot more user friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great Lights, But Pricy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are cool, but it's a bit expensive for what you get in this kit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Colorful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are pretty cool. I like that you can set a routine and works with Alexa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice..............................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great Philips Hue Starter Kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and everything you get this is a good starter kit for anyone trying to get a Philips Hue Hub and lights.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Smart lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good package that works ok But the apps are not that good The price is too much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter kit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. Note that the dimmer switch in this starter kit is the first version.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Hue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having issues installing this, not connecting to my WiFi

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hue stuff just works

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value starter kit, works well with home automation with both Apple Homekit and Wink hubs I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lights to start off with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a great package to start off with when you’re trying to turn your home into a smart house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but pricey.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philips has a great lighting ecosystem since it works with HomeKit. All colors except green are vibrant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some what confusing getting set up. Wish light was brighter at highest level, Otherwise I would recommend

    I would recommend this to a friend