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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1171 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Hue Bluetooth Lightstrip Plus's brightness, ease of use, and the sleek appearance. Many appreciate the straightforward installation and compatibility with various smart home systems, while some find the adhesive and price to be less satisfactory. The length of the lightstrip was also a point of concern for several users. Positive feedback on the app and Bluetooth functionality was also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,171 reviews
  • Rated 2 out of 5 stars

    Disappointment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a first one but this second one didn’t even last a month I am really disappointed with it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not sticky enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights themselves are great! The sticky back is awful… this will continue to fall off your tv.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good lights until you cut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snipping where it tells you to snip results in 1 of the 3 led sets breaking on each group

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light is good but they just lose their stick & fall off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Second set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these so much got a set for my daughter a great christmas present

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    missing controller box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time ive purchased this item an had to return because they are missing the control box or wont work. I will never buy these again as they give me so many issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Hue Lightstrips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Hue Lighting strips in the past and have had nothing but success. However, their QC of late is poor at best! I purchased 2 of the hue strips for 79.99 each and both were defective. Poor wiring connections and broken strip welds in both strips. I hjave since returned and went with another alternative. get your act together Hue!! Competition has caught up!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be so much better, you can find better options the glue isn't that good and is heavy and ac connected

    No, I would not recommend this to a friend
    • Brand response from Answered by Philips
      Posted .

      You must apply to a clean dry surface in order to ensure a proper seal PhilipsGBL-en_CA

  • Rated 2 out of 5 stars

    Worst hue product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy all my other Hue products, but this strip lacks led density required for a consistent color.

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there, thank you for your message. We are sorry to hear about the inconvenience. We would like to see how we can be of assistance. Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Rated 2 out of 5 stars

    Led lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the cost. Can get more for less at Amazon- returned product for a full refund .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bes BUY HAS A 15 DAY RETURN POLICY DO NOT SHOP HER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a 15 day return policy do not shop here that do not support their prices or sales BEST BUY HAS A 15 DAY RETIRN POLICY DO NOT SHOP HERE

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lori

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice but fall off wall after a few days. So once they falls off you can't restock them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lights you didn’t think you would need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philips Hue Led lights are always clutch and a must have

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good. I didn’t know you have to buy a Hub to go with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older version that I loved. This one not so much. I needed to trim it and I cut it exactly where the line was but the lights never worked and I couldn’t return it since it had been over a month since I purchased it and I cut the strip. I won’t be purchasing another.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt work well. several leds stopped working already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The plug burns out after a year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product many times and have continue to replace it. Philips dont sell the plug only. They want you purchase a whole new one. Waste of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t stick how I wanted and the qcode didn’t scan

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad tings

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t stay on. Isn’t secure at all. Wouldn’t buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No adaptor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light strip did not come with central adapter. Associate said there was nothing they could do. But judging by how this person spoke about the lights, I sort of got the sense that they really did not understand why that was so important.

    I would recommend this to a friend