Customer Ratings & Reviews

Some of the best affordable technology on the market. Every entertainment area in ny home has a unit. Watching channels like Ambient Swim and YouTube is an experience. Too cool. I recommend to anyone. Bought one for my friend, too. Spread the love.

I would have loved to give this a 5-star, but the output from the Sync Box provides a scrambled feed more often than I would like. But when it does work, it is pretty nice. Setup is a two part process. First, you'll have to define an entertainment area using the main Hue App. Once you've done that, then you'll have to download another app called Hue Sync. Here is where you'll be able to control the functions specific to the Sync Box. It probably would've been nice to have it all in one app. Let's make things clear for anyone considering this product. You'll need an HDMI input to make this work (like an XBOX, PS4, blu-ray player, cable/satellite box). With the maturity of smart televisions on the rise, most apps such as YouTubeTV and Disney+ can be run directly on the TV, which means no HDMI input. My workaround is to use a Chromecast as an input to the Sync Box, which will allow my to cast most anything. Again, my biggest problem with this is the occasional scrambled feed. Even with the lights off (essentially becoming an HDMI switch), the picture will output as scrambled. I've tried troubleshooting using different HDMI cables and cable lengths, but I still saw the problem. I'm hoping a software update will fix this problem, because this can be a wonderful addition an entertainment zone in your home.

Though I do really enjoy the Sync Box, it is a bit pricey (even for Hue) and does not accept HDMI2.1, which is disappointing. Cool effect when playing PS4 and Xbox One or when watching a Bluray or 4K movie. I will be upset that it will not be compatible with the new gaming systems to run on 120 hz. Also, the mounting brackets keep popping off, even though I was very careful to mount them properly as described.

I love this thing. I’ve been waiting for this to come out for a while. Love the intensity when playing video games. I’ve been using Philips hue lights for sound forever. But the video sync is awesome. Took me a while to figure out how to wire my stuff since I go through a receiver. However, I use it with my Xbox one, switch, MacBook, etc. Depends on what I’m doing. 4 stars because it’s pricey and hard to get set up if not knowing what you’re doing.

Overall a good product and worth it in my opinion: really creates an immersive experience for most shows and videogames but I will admit I agree with my fiance that, for some dialogue-heavy shows/scenes it can be distracting. Also, has created some issues when using voice control with Alexa/Echo Cube (turning on/off, switching inputs, syncing). Although that probably just needs some fine tuning by user and/or software update.

The sync box is a fun addition to the home theatre. When paired with the various compatible hue lights, it adds and extra dimension to whatever’s on screen. Only complaint is that It occasionally disconnects and the lights turn off and on briefly. Sometimes the HTPC handshake doesn’t quite pair right but, I solved this by running a separate HDMI cable to the sync box on Monitor 2 from my receiver.

If you already have Philips Hue lights in the room with your main tv, this is a really great addition. I was worried I’d have to start the “sync” via the app every time I wanted to use it, but that is not the case. You said set it up to automatically start the sync when the tv/inputs turn on. Plus it will turn off (or return to previous state, whatever you configure) after the tv is turned off. It’s all automatic and I love it.

Lighting does left to right or top to bottom but need expensive strip lighting to get complete lighting all the way around tv. This isn’t released yet. But says it starts @ $200 for the light strip. Cool effect, but for the complete lighting setup, with hue play, it’s extremely pricey. Not sure I would buy again at this total price point. I’m in for over $500 without getting the expensive light strip coming out.

This is a fantastic addition to any smart light home theater/gaming setup! It has passthrough for all formats including HDR10+ and Dolby Vision. It also works with eARC. Very easy setup and easy to change the input through the app. The only Con is the price. This shouldn’t be more than $150

I love the hue play sync box! It is very easy to install and I got the hue play light bar behind my tv and the light goes to whatever color is on the tv! I had a friend that came over thinking the light behind the tv came with the tv because the sync box sync it so good! It’s so cool!

I was so on the fence about this. for one its expensive. for two it didnt have the best reviews and the more complex your home theater set up is the worse the reviews. after getting a couple play bars, I couldn't resist and I am not disappointed at all. I love it. I've got 6 bars on a 75 and im considering going to 8. Im one of those people that multi tasks alot and when the lights are on and the movie is going, I'm hooked.

very expensive but efffective... Has problems identifying some formats though

Wasnt sure how well it would work but ive been very impressed. No lag, easy to hook up. Changed movies forever!

Works the best for accurately projecting colors but a little too pricey

Hooked up to AppleTV and Xbox One. Both have great results. Using with both the Play gradient strip, a Play 1 light and two colored light strips, the room feels like you are a part of whatever you are watching.

If you like an immersive experience, then this product is a must-have. I do not have lights behind the TV, because I feel that would be too distracting. However, I have four Hue recessed downlights that do the trick. To give a specific example of the benefit, I watched a movie last night that had eerie fog on the screen, and the lights extended that effect where I felt that the room was also foggy. But when the screen indicated being outside in daylight, the lights matched the scene to give me the feeling I was outside in the bright sun.

I bought this so that my Philips Hue Gradient Lightstrip would sync with my TV and it works like a charm! Without this, my lightstrip would not at all have the same effect. The only downside to it that I can see is the auto-switch HDMI inputs. It seems to work by HDMI order, so if HDMI 3 is currently being used and HDMI 1 is activated in the background, it will auto-switch to HDMI 1 until the device is turned off. Even if I manually go in and change it back to the other HDMI that I was on, it auto-switches back to the higher one seconds after. I believe there are settings for this though, I just have not gotten around to going through them all yet and I simply just rearranged the HDMI inputs to match which are used more.

If you’re just starting out in the Philips Hue universe or if your house lights are all automated by Hue but you’re yet to step into the sync light works, do yourself (and your family) a favor and try this out. My TV is on a large empty wall and I didn’t particularly believe the whole - backlights ease eye strain - theory. Since I set up the lights, I’m now a 100% believer. The difference I feel in my eyes is definite. The Sync box adds a whole new level. It’s a show stopper! We use it for Kareoke, movies and as a decoration at Christmas! Obviously it won’t sync with TV apps since nothing would be running through it, but we added a Firestick to the Sync box and now can access all content through the box. It’s the first things people want to talk about when they come into my house. Best purchase ever!

Great product. Light strip is really good and has a lot of color. Only down side is that there isn’t a longer one that can get the bottom of the screen.

One of the best products I’ve invested in so far. The lights sync amazingly well to the TV and brings in a great ambience and mood to TV watching experience. Watching anime is the best thing! Had trouble few times connecting but that’s mostly the hue app. Would love to buy one more for my bedroom if the cost goes down sometime in the future.